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Sherwood Park Chevrolet - Service Centre
Sherwood Park, AB
260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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260 Reviews of Sherwood Park Chevrolet - Service Centre
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August 24, 2021
The service department needs a complete overhaul. They lie about problems my truck has and try to upscale extras. Had my transmission oil change two weeks prior to my oil change at your dealership and tec lie about problems my truck has and try to upscale extras. Had my transmission oil change two weeks prior to my oil change at your dealership and tech comments were dirty oil. Ins on the invoice. Lie about transmission program goes after couple of days so nothing to pull about the problem. Your dealership is not people friendly but only concerned about how much money I will give them. They told me transmission clunk is normal. Fun GMC doesn’t tell you that when you buy the truck. I will never set foot in your dealership or ones owned by your shareholders. Will pass the good word on More
by Al
Employees Worked With
September 03, 2020
Always helpful as usual, friendly, prompt and accommodating. Though I don't like that I have to type 25 words, lol. I am a man of few words. accommodating. Though I don't like that I have to type 25 words, lol. I am a man of few words. More
by Melissa/David
Employees Worked With
Sandra and shuttle driver, Meghan Nicholson
August 13, 2020
Service centre accommodated me with speedy booking. Shuttle driver very courteous. Listened to my concerns and quickly got me back on the road later that day. Shuttle driver very courteous. Listened to my concerns and quickly got me back on the road later that day. More
by wendy
Employees Worked With
Amelie
April 29, 2020
Regular Servicing I’ve dealt with Shauna on a number of service and warranty issues. She is very knowledgeable and gives a high priority towards customer service. I’d r I’ve dealt with Shauna on a number of service and warranty issues. She is very knowledgeable and gives a high priority towards customer service. I’d recommend Shauna and Sherwood Park Chevrolet to family and friends. More
by john.tackaberry
Employees Worked With
March 22, 2020
Ppl are nice quick to ask if I’ve been help or can they help in anyways and direct you the source very friendly always with a smile I’m comfortable with ppl at Chevrolet help in anyways and direct you the source very friendly always with a smile I’m comfortable with ppl at Chevrolet More
by Rita
Employees Worked With
February 14, 2020
Jarid toma is a great representative for sherwood park chevy. He will work with you to get things right. Great dealership everyone's friendly and helpful. Colt in service great guy to. chevy. He will work with you to get things right. Great dealership everyone's friendly and helpful. Colt in service great guy to. More
by Catforward
Employees Worked With
Jordan Smith, Kolton Williams, Jarid Toma
September 13, 2019
Amazing Customer Service in the Service Department The Staff in the Service Center has been Amazing to deal with. First thing in the morning, and everyone is in good spirits, the service technician is The Staff in the Service Center has been Amazing to deal with. First thing in the morning, and everyone is in good spirits, the service technician is very knowledgeable, Ashley keeps me updated every time I drop my car off (for tire change, check ups, etc.) I love bringing my car here. More
by TYet
Employees Worked With
Other Employees :
Ashley Meneses, Christina Kauffman
August 30, 2019
Transmission issue - i was very stuck. We have had our Equinox serviced here a few times and each experience has been great. Today was another great experience and our vehicle wasnt even in We have had our Equinox serviced here a few times and each experience has been great. Today was another great experience and our vehicle wasnt even in service. I called Service to get some advice as I was stuck and having major transmission issues; my.vehicle wouldn't go into reverse! I spoke with Shauna who helped as best she could as the Transmission specialist was away. She even offered to come over to my vehicle and help me push it....in the rain! I didnt take her up on the offer but the 15mins she spent on the phone with me exploring options was a breath of fresh air and extremely appreciated. She proactively booked me an appointment knowing that the schedule would fill up fast. We may be in the market for a new(er) vehicle depending on the outcome of the upcoming inspection. Due to Shawna's exemplary service, her dealership will be where we look first. More
by Currie@19
Employees Worked With
August 15, 2019
Another brand new truck! We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up men We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!! More
by Mrs.K
August 12, 2019
Service shop personal are grade A scam artists Took my vehicle into these "professionals" to fix an ongoing drive-ability issue. After charging me thousands, the issue came back the same day I pick Took my vehicle into these "professionals" to fix an ongoing drive-ability issue. After charging me thousands, the issue came back the same day I picked it up. Took it back and was told the engine was catastrophic and was basically done......funny they couldn't find that issue the first time? Even funnier.....drove the vehicle another Winter for another 12,000km and other then a slight Engine misfire they couldn't fix, ran fine. Then recently, the icing on the Cake, discussing the issue with a Motorcycle Mechanic I know, suggested doing a compression test and low and behold......3 Cylinders low on compression. These "professionals" couldn't even eliminate the first basics in automotive troubleshooting. Doing more digging, found that this particular engine has had a history of bad head gaskets, and i'm convinced these con artists knew this and just milked me out my hard earned money. STAY AWAY!!! More
by SulivanO'brady5150
Employees Worked With
