"New vehicle purchase"
Sales person was excellent, no pressure tactics here. Staff was very accommodating with my special financial circumstances. I would feel very comfortable working with the same individuals again, and I would recommend this dealership to anyone looking for a stress free experience.
"I had a pleasant experience here "
From the initial contact through the internet, I was treated respectfully and without pressure through the whole purchase of a new truck. Tenille answered any questions I had, Rana explained the packages but did not pressure, management and delivery personnel were also helpful. Overall we were treated respectfully and professionally!
Staff were helpful in finding the right truck for me. Financing process was simple and quick. Staff were very informative and made the process easy.
"Another brand new truck!"
We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!!
"Helpful and courteous !"
- Happy Customers
Vince was very efficient, knowledgable and very courteous in helping us in our purchase. We would highly recommend him to our friend. Breadan was so thorough in running us through the mechanics of the truck. Was very enjoyable experience. Will diffenetely come back to Sherwood Chev. Thank you so much, very happy with our deal.
- Harry Potter
With the exception of the manager, this dealerships staff are stellar, Braden, Erik, and Yazan are the kind of people more dealerships need. There was a misunderstanding on my part about signing the car. I asked for a few days to review finances at the dealerships discretion, but being told that moral issues do not pay the bills at this dealership, put a bad taste in my mouth and regret that I bought a car there, the few days I asked for were not granted. Which is a shame as things worked out in my fav and I’m thinking of trading up in a few months. Sad to say it won’t be at this dealership. The knowledge Braden and Erik have regarding the car I bought was exemplary. And although Yazan is a new employee there, he was a pleasure to deal with as well. Rana came across as not being very happy, but she was courteous and patient with my questions and lack of understanding regarding the process of buying a new vehicle. I would just like to say, there is a huge line between doing business, and building a business relationship, something this dealership has no clue about. If pushing a customer into financial ruin, or making a sale do not involve morale. Then one would conclude your dealing with the wrong people. Regardless, the people I have dealt with at this dealership were a great bunch to deal with for the most part. The management has some serious issues. Which have cost them at least three customers so far, as I spend a lot of time around the racing scene, car shows, racing events, etc. My car sold itself, the dealership did not. Had they been a little more understanding with the situation at hand. This dealership would have been a rare place, as it would have integrity, morale, and expertise rarely found in the world of car dealerships. Thank you for the education of the product I purchased there, and the hard lessons in the etiquette of morale.
Everyone at the dealership was warm, professional and responsive. Aaren in particular was very helpful, listened to my needs and wants and immediately acted to find a solution for me to replace my written off car. He was very flexible in communicating via text and phone, and really worked to make this process as simple and stress free as possible. Thanks to everyone at the dealership for your great service.
"Thanks for your great service! "
Great response time. Great service from the first contact to driving off the lot. Would highly recommend taking your business to Sherwood Park Chevrolet to fully meet your needs!
"Organized and thorough. "
out of province purchase . everything was ready to go when I arrived. picked up at airport , paperwork was ready and vehicle was shined and ready .
"was a very comfortable dealing with sherwood park chevrolet"
was an absolute pleasure to deal with Aaren S, very friendly and down to earth easy to talk to, i started looking for a corvette with him in the winter, looked at many, came in Saturday to look at a couple more that just came in, stumbled across a beautiful inferno orange grand sport that didnt even belong to the dealership, they made it happen and an hr later i had the vette i have been looking for!