"Was very helpful and accommodating, got the deal done..."
Was very helpful and accommodating, got the deal done quick and easy would highly recommend. Would definitely go through Vince again for my next car.
"100% satisfied great customer service would highly..."
100% satisfied great customer service would highly recommended to anyone looking for a vehicle. This was my first time financing a vehicle they were friendly and didn’t overwhelm me.
"Great service! Vince Manwaring made buying a new truck..."
Great service! Vince Manwaring made buying a new truck super easy and was good to deal with! Loving my purchase! I highly recommend buying a vehicle here!
"My salesman was pretty good. He gets his 5 stars, but the..."
- Fire your receptionist
My salesman was pretty good. He gets his 5 stars, but the dealership... meh. Reception fell down hard. I was treated like I was worthless after my household bought two vehicles in one weekend. Jasmine treated me quite poorly when requesting a loaner vehicle while getting my new purchase detailing- because I didn’t bring my credit card, thinking the one on file should suffice. I had her take a copy of my insurance and registration for Rana in finance (who was wonderful), yet Rana was still emailing me for said documents. Zero for two for reception.
As I said, the salesman was great. He heard that I’d left the dealership unhappy, and began damage control quickly, especially considering he wasn’t on shift. But then, the service department was unable to fit me in when I was told it would. But I wasn’t expecting much at this point.
Pros: motivated salesman
Cons: too big a dealership to care about individuals
Other Employees Tagged:
"Very disorganized and I understand covid has an impact..."
Very disorganized and I understand covid has an impact but not to this level. Detailing was awful, had all sorts of garbage still in the vehicle in the seat pockets and storage compartments
"Vince was above and beyond the best salesperson I have..."
Vince was above and beyond the best salesperson I have dealt with, very personable and honest throughout the entire process. I went to Sherwood park chev with the idea of trading off my Ram 1500 for a Silverado 1500. He was very easy to talk to and not pushy like you see at a lot of dealerships. The dealership themselves were excellent in practicing safe social distances and disinfecting surfaces and everything going on with the Covid-19 virus. Their sanitary precautions were very well practiced, no handshakes whatsoever! There was a bit of a delay as the truck needed a new a few cosmetic repairs but Vince was excellent in keeping me informed and updated on the truck. 100% would recommend this dealership and especially Vince to anybody looking to purchase a new or used vehicle. They even gave me a brand new 2020 loaner truck while mine was being fixed up. Thanks again to Vince and his team for not only providing great customer service but also great sanitary practices! Will be be back in the future for sure!
"Purchased a new Equinox from Vincent. Here's how it went!"
My wife and I have never had a new vehicle before, and were both thrilled at the positive experience that we had. From the moment we got there, the whole team was on board helping us get fit into the vehicle that suited us best. Everyone we dealt with was warm, friendly, and knowledgeable! Vincent was very respectful of our budget, and helped us get into the best car possible (total Vince thing to do right?). It was nice to buy from a dealer where the staff behaved like actual people, rather than push us towards something that we did not want! If you are looking for a new vehicle, I 10/10 would recommend checking out Sherwood Park Chevrolet before you commit!
"My wife and I had the privilege of visiting Vincent at..."
My wife and I had the privilege of visiting Vincent at Sherwood Park Chevrolet earlier this week, and it was beyond the best experience. Our 10 year old Ford car decided that during the pandemic was the best time to throw us a check engine light, so we had headed to Sherwood Park Chev to look at something new. Vince was patient and willing to spend hours answering our questions (first time vehicle buyers). He never pushed us to look at vehicles out of our price range, or to make choices we weren't comfortable with. Vince is an excellent salesperson, and he truly made us feel "at home" despite the fear and uncertainty surrounding the COVID-19 outbreak. He ensured everything was clean and sanitized, and went as far as bringing a tub if Lysol wipes around with him to wipe down all the vehicles before we test drove them. Vince made the entire experience worth it, going above and beyond with his customer service, vehicle expertise, and hospitality (he even threw in lunch for my hangry wife). Vince is, without a doubt, the reason we will continue to shop at Sherwood Park Chev, and we will be referring anyone who asks to go and see him specifically. Top notch!
"I bought a used Dodge Ram from Sean. My whole experience..."
I bought a used Dodge Ram from Sean. My whole experience with Sean and everyone else at Sherwood Park Chevrolet was very possessive from start to finish. I would recommend talking to Sean if your looking for a new or used vehicle!
This is the first time my husband and I bought a new car and everyone who we met with was very friendly and helpful. Especially Vince!! Thank you!