Sherwood Buick GMC - Service Centre

I booked my truck in for a test drive with the service manager,went for a drive and saw the problem I was experiencing. It was booked in the following week and looked after promptly.I would recommend this manager,went for a drive and saw the problem I was experiencing. It was booked in the following week and looked after promptly.I would recommend this dealership to anyone. More

Always great service! Polite service advisors and always fix what’s needed. Will recommend Sherwood Buick GMC to anyone. Polite service advisors and always fix what’s needed. Will recommend Sherwood Buick GMC to anyone. More

Good quick service 000 000 000 000 000 00 0 0 0 0 0 0 0. More

I brought my car in for an issue and found out that the dealership that sold me my SUV made an error on my warranty paperwork. Shawna was quick to have it all fixed and get me back on the road! The shuttle dealership that sold me my SUV made an error on my warranty paperwork. Shawna was quick to have it all fixed and get me back on the road! The shuttle driver was so friendly and very quick to get me to work. More

Went to this dealership to get a tire fixed due to having a small leak likely from a nail. Neil and the guys in the shop were quick to fix it with a smile. The young guys in the shop were so polite and asked a small leak likely from a nail. Neil and the guys in the shop were quick to fix it with a smile. The young guys in the shop were so polite and asked if I wanted a coffee while I waited! Great guys! More

Amazing, start to finish, they were welcoming, kind, knowledgeable, kept me informed of everything happening throughout my vehicle service. I’ve been elsewhere and I’ll never go elsewhere again, it felt knowledgeable, kept me informed of everything happening throughout my vehicle service. I’ve been elsewhere and I’ll never go elsewhere again, it felt like home. More

I had a warranty issue with a new part failing after installation. There was no problem with the install. Greg had the new part brough in and installed. It was great service. Thks Greg installation. There was no problem with the install. Greg had the new part brough in and installed. It was great service. Thks Greg More

Company was fine to buy from. Happy to have out of town customers. Shortly after we booked a service and booked an early appointment to ensure it was done. Left home at 5 a Happy to have out of town customers. Shortly after we booked a service and booked an early appointment to ensure it was done. Left home at 5 am to be there for 10. 2pm my husband went to check and the truck was still in the parking lot. He asked and they said "I don't care where the xxxx you are from, you are not a priority". Very unprofessional. Husband reacted and may have said a few not so nice things himself. Fast forward to December. We booked service and warranty check for the ceramic coating. Again, another trip from out of town to be told their washbay was down (-40) so they weren't able to do the work. That was fine and we went home again. I re-booked this appointment for June 2. My husband dropped it off, no issues. They asked him to get me to call Shawna. I did and had to leave a message. Never heard back from her. Not much later the service manager, Paul, calls my husband and say to come back and get the truck because they will not be working on it due to what happened at the initial appointment where he reacted to disrespect. There was a note on our file apparently. I called Paul back and could barely ask him anything as he kept cutting me off. I wanted to know if there was this note on our file, why was none of this mentioned when we had the truck there in December. Why was I able to book this appointment? I didn't get the answers on the phone call, so I followed up with an email. He didn't respond, so I forwarded it to the General Manager, Phil. After that, Paul called again and kept repeating the same things, still not answering my questions. Never heard back from Phil. We went to pick up the truck. I asked to speak with Paul, again hoping to get answers about why we weren't told about this note in December and why I could book this appointment. Still no answer. He told us to go to one of the other 75 dealers. We will and I suggest you do as well. More

I've been servicing my 2013 GMC diesel at Sherwood GMC for many years now. They do a great job for me. for many years now. They do a great job for me. More

When I bring in my truck I look for Greg Sroka first. I feel very comfortable with him. Very friendly and gives great advice and service. Sylvia K I feel very comfortable with him. Very friendly and gives great advice and service. Sylvia K More