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436 Reviews of Scarborough Toyota - Service Centre
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May 11, 2017
Best Dealership and Service Manager I purchased my 2010 Toyota Corolla CE brand new from the dealership. Buying a new vehicle is one thing. Servicing it is something else. Jeanneth La I purchased my 2010 Toyota Corolla CE brand new from the dealership. Buying a new vehicle is one thing. Servicing it is something else. Jeanneth Lagman has been my service advisor the majority of the time. The one thing that I have learned over the years is that she is the best to work with. When I started having performance related issues with my vehicle I started dealing with Gord De Castro, Service Manager as well. One of the very first things Gord ever said to me was that he was sorry that my vehicle was not living up to my expectation which was an honest and humbling answer to me. Gord did not give me the generic answer that it's the way I drive or maintain the vehicle like some other dealerships would. Ever since then Jeanneth and Gord have done everything possible to retain me as a customer and keep my vehicle safe and running. I still remember there was a time when Gord was busy in and out of meetings but he still took the time to go for a test drive to help figure out a problem with my vehicle. That's going above and beyond customer service. When I continued to have performance related issues with my car I had the pleasure of meeting Justin Griffin, General Manager at the dealership. Justin took time between meetings and I'm sure during his lunch to meet with me and come to a reasonable resolution. In the end it was time for a new vehicle. George Chau, New Vehicle Product Advisor was just amazing. George was completely thorough in understanding what I wanted. Got the best possible deal on my trade in and 2017 Toyota Corolla SE XSE. Scarborough Toyota does everything they can to retain and keep their customers happy and value your time or your business.! More
by sebs
Helpful May 09, 2017
Very happy with the service I had a very nice experience at Scarborough Toyota and Gord and his team took good care of me and my car. Warmly recommend having you car looked after I had a very nice experience at Scarborough Toyota and Gord and his team took good care of me and my car. Warmly recommend having you car looked after here. More
by adimo
April 19, 2017
excellent! excellent =Jeanett, she has been my service advisor since i got a rav. she will greet me with a smile and thoroughly explains the work to be done on excellent =Jeanett, she has been my service advisor since i got a rav. she will greet me with a smile and thoroughly explains the work to be done on my car. without jeanett in service dept i dont know what to do. thanks jeanett! More
by Arman
Employees Worked With
Jeanneth Lagman
April 10, 2017
Fantastic Service...Thanks to John Sadiqzadah!! I had recently leased a Toyota Venza from this dealership and I had to take the car in again as I had broken the sensor of the front wheel. I was take I had recently leased a Toyota Venza from this dealership and I had to take the car in again as I had broken the sensor of the front wheel. I was taken in immediately without the appointment and got the car fixed which was a pleasant surprise. I wasn't too happy about the charges and was taken to Mr. John Sadiqzadah, who not only listened patiently but also solved my issue. I will highly recommend his services as its a long relationship and he certainly knew how to look after his clients well. Scarborough Toyota should be proud to have employees like him. Thanks again John!!! More
by Tina
Employees Worked With
John Sediq
April 09, 2017
Scarborough Toyota service department I've had Scarborough Toyota vehicles since I graduated from school and love their reliability. I've always brought them in for servicing from Day 1. I've had Scarborough Toyota vehicles since I graduated from school and love their reliability. I've always brought them in for servicing from Day 1. All the advisors have been good and professional. I enjoy dealing with Jay the most as he is upfront and let's me know what the car needs to have done and what I can schedule later. He is courteous and always delivers my car to me in great shape. No one likes to get a large repair bill but knowing that your service advisor really will explain any issues and will get them fixed quickly is a safety comfort. Thanks Jay! More
by Nic
Employees Worked With
Jason Ells
April 08, 2017
Extremely Happy I've been dealing with Scarborough Toyota for the last 10 years and I try to make ever effort to deal with Jay. He is always friendly, helpful and pro I've been dealing with Scarborough Toyota for the last 10 years and I try to make ever effort to deal with Jay. He is always friendly, helpful and professional. When dealing with him I feel like he has my best interest at heart and isn't just trying to make a buck. I'm extremely happy to deal with him. More
by Mterral
Employees Worked With
Jason Ells
April 07, 2017
Service and Jeanneth I purchased my Camry from Scarborough and it has always been serviced by them. Even though I live in Ajax I still only let this dealership and Jeann I purchased my Camry from Scarborough and it has always been serviced by them. Even though I live in Ajax I still only let this dealership and Jeanneth touch touch my car. When I got a new one, it was still a camry from Scarborough. I always may sure that Jeanneth is in when I need anything done on the car. I keep my tires and when I want them put on I always make an appointment. More
by Judith Wilson
Employees Worked With
Jeanneth Lagman
April 06, 2017
Fast and great service Jeanneth is very kind,reliable, freindly but most importantly knowlegeable. she has full of passion and dedication towards her job on giving an excell Jeanneth is very kind,reliable, freindly but most importantly knowlegeable. she has full of passion and dedication towards her job on giving an excellent service to a costumer. More
by Jay1413
Employees Worked With
Jeanneth Lagman
March 29, 2017
The rip off game has returned! Go in today for an oil change and a tire swap at Scarborough Toyota. The up-selling started within 60 seconds for all kinds of stuff not needed. I mea Go in today for an oil change and a tire swap at Scarborough Toyota. The up-selling started within 60 seconds for all kinds of stuff not needed. I mean how would the guy know if they haven't looked at anything yet. Later they want to "recommend" $1500 dollars worth of extra work? In part they suggested over 750 dollars for back brakes that were serviced at THIS SAME PLACE only 6000 km ago. They didn't even fill up the window washer fluid and THAT was one of the things I had to pay for! The up-selling then was getting out of hand then but I thought lets try once more. Big mistake. Beware folks cause they do this kind of thing every single day. After 20 years it's goodbye and oh...that new Sienna you've been trying to sell me Manny, and the general manger that sent that letter last week..? That's right, that's me waving to you from the boys down the road. More
by DANTOY
Employees Worked With
Jeanneth Lagman
March 29, 2017
Great Service .... On Time .... Feels Like Home ! I recently brought my 2011 Sienna for routine service to Anwar Ali at Scarborough Toyota. I was impressed & satisfied with great service i received. M I recently brought my 2011 Sienna for routine service to Anwar Ali at Scarborough Toyota. I was impressed & satisfied with great service i received. My vehicle was serviced in timely manner and to my satisfaction. Thank you Anwar Ali for always making us feel like bringing our vehicle at home (i.e. Scarborough Toyota) ! More
by Karim
Employees Worked With
