436 Reviews of Scarborough Toyota - Service Centre
Whenever I've tried to make an appointment online or via chat - I never receive a response, so I tend to drive-in for Express Service. The service seems good, but the last time I was there, the car that dro chat - I never receive a response, so I tend to drive-in for Express Service. The service seems good, but the last time I was there, the car that drove in behind me was served first and I ended up waiting a long time to be served. Although there were many employees around, apparently only one was serving customers. In addition to the oil change, I asked if I could have an estimate on a repair. I would expect a mechanic to look at the car and provide an estimate, like any mechanic/body shop you might go to. Instead, I was told to go price the part myself at the shop. When I asked if I could be given a price, which would include labour, the employee ended up taking me to the shop (after telling me a few times to do it myself) and then to another desk to ask about labour - since it wasn't 'his department'. In the end, no one looked at the car - just took my word for what should be repaired. There may have been other things that a mechanic would have suggested...I found this very odd. I would expect more from the dealer. Anywhere else, I would have gotten a complete quote/estimate with a diagnosis of the full problem and any additional recommendations. More
I drove 2 hours to do the service. Servo advisors are refusing to book me in because it was their lunch time. Very poor service and price is very high. I called immediately another Toy Servo advisors are refusing to book me in because it was their lunch time. Very poor service and price is very high. I called immediately another Toyota and they were so happy to take me and get the service done. I would suggest shop around. More
Recently, we went to your body shop to repair something and we were assisted by an employee, Mr. Saji Kareem ( sorry if i misspelled his name) in one word, he is amazing, his behavior, job knowledge, commi and we were assisted by an employee, Mr. Saji Kareem ( sorry if i misspelled his name) in one word, he is amazing, his behavior, job knowledge, commitment is extra ordinary! I believe, he is an asset of Toyota, Canada! More
Jeanette always have a very warm welcoming Attitude ,very helpful whenever I come for services. She is excellent ,very helpful whenever I come for services. She is excellent More
Anwar Ali is definitely not a professional he doesn’t know how to talk to Customer, had a bad experience not once, but twice, know how to talk to Customer, had a bad experience not once, but twice, More
Jeanneth Lagman has always provided exceptional customer service over the last decade. She is always professional in her approach to dealing with any issues related to my car and now truck. I greatly value service over the last decade. She is always professional in her approach to dealing with any issues related to my car and now truck. I greatly value her advice and have always felt well taken care of. She is happy and friendly and just a pleasure to deal with. Toyota’s brand is greatly enhanced with employees like her. She is the primary reason I go to Scarborough Toyota although it is far from my home. I hope Toyota understands her value and remunerates her accordingly. More
This happened Last Saturday, The person who change the oil and check my minivan 2022, did a very triable job, my whole Interior and dashboard are Oily and have lots of stains. oil and check my minivan 2022, did a very triable job, my whole Interior and dashboard are Oily and have lots of stains. More
Hard great service from Greg, service advisor. Been coming here for 6 years for serv on my BRZ, a Subaru product. Subaru service dept could learn a thing or two from this service dept. Been coming here for 6 years for serv on my BRZ, a Subaru product. Subaru service dept could learn a thing or two from this service dept. More