Scarborough Toyota

It is the worst dealership i have ever been to!!! :'( Hello! I would not recommend this dealership at all this is the worst Toyota dealers i have ever been to. I bought a car before from other Toyota dea Hello! I would not recommend this dealership at all this is the worst Toyota dealers i have ever been to. I bought a car before from other Toyota dealers they were so kind and these people are absolutely ridiculous. My 1 year old corolla driven only 20 000 km almost new bought for over $20,000 and still have warranty. The car had so many issues, shaking after driving 1st day on highway, when driven pulling to right side, the breaks were really bad, i was told oil change was done but Toyota mechanic said he did it again since it wasn't done before, and wind shield fluid had water in it instead of fluid, car is bubbly when on highway which is a safety concern and when i went back to them they are not willing to help. My mechanic told me your tires and rims need to be changed and alignment needs to be done and when i went to Toyota they only did alignment which didn't help and when i asked them to change tires they were extremely rude and did not change tires. When i purchased the car they were all nice and sweet told me the car has warranty and if anything happens they will do it for free. My mechanic said tires are worn off from one side and thats why the car is shaking and its bubbly because one of the rims is bend BUT the Scarborough Toyota is not willing to even listen to the problem and extremely rude. The salesman "abbas sumra" was so rude that he hanged up my phone and didn't even listen to me as soon as he knew it was a complaint. DONT BUY YOUR CAR FROM HERE THEY JUST WANT YOUR MONEY AND RUN AWAY. *** I WAS LEFT A COMMENT BY THE GENERAL MANAGER SAYING THEY WILL SOLVE MY ISSUE AND IN THE MEAN TIME I WILL RECEIVE A CALL FROM ANOTHER MANAGER, BUT NO ONE HAS CALLED ME AND NO ONE BOTHERED TO SOLVE MY ISSUE *** More

great service thanks Zachary Feld . i bought new car few days ago from Scarborough Toyota dealership He gave excellent service to me and he was great a thanks Zachary Feld . i bought new car few days ago from Scarborough Toyota dealership He gave excellent service to me and he was great and very friendly . thank you about every think More

Good Product & Excellent Service !!!!! I had an appointment again with Lito Santiago at Scarborough Toyota to get my 2015 RAV4 LE AWD appraised with the intention of getting it upgraded to I had an appointment again with Lito Santiago at Scarborough Toyota to get my 2015 RAV4 LE AWD appraised with the intention of getting it upgraded to a 2017 RAV4 XLE HYBRID. With standard Toyota Safety Sense and an impeccable Lexus hybrid technology in mind, I was not disappointed when Lito took me for a test drive. Lito Santiago patiently worked with me every step of the way to try and meet my budget. I AM NOW ANXIOUSLY WAITING FOR MY NEW 2017 RAV4 XLE HYBRID many thanks to Lito Santiago. You are very professional and knowledgeable in your trade. I will definitely refer you to all my friends and colleagues for a new car or service. Your assistance is much appreciated. I am now a proud owner of a 2nd RAV4. BERNARD ABENOJA More

Awesome Service, Outstanding Sales, Sincere Staff We wanted to buy a new 2016 Venza but the other Toyota dealerships in Markham did not give us a good deal. In contrast, Scarborough Toyota, with its We wanted to buy a new 2016 Venza but the other Toyota dealerships in Markham did not give us a good deal. In contrast, Scarborough Toyota, with its expert sales Mr. Jahangir Alam, introduced us to a brand new Venza. He also suggested a mildly driven (under 12000km) XLE Limited was a better deal with many more features and the dealer would not charge us the PDI, adm and other fee. After looking at the XLE Limited, it clearly offered a better value for our money. It was sold to us for about $7000 below the retail price! In addition, the dealership offered us an extra year of roadside assistance on top of the standard package from Toyota. That's four years of CAA for free and it is truly amazing. Mr. Jahangir Alam's professionalism, expertise and honest advice is really appreciated. He took his time to explain the features of the car, and made sure it was perfectly cleaned before it was picked up. If I can give him six stars (well beyond excellent) in the ranking below, I will do so any day. Next time when we want to buy another car, we will definitely go back to Scarborough Toyota and seek for the best car. This way, all of us will always be treated as valued customers! I will tell all my friends to shop there as well. Jamie Kwok More

Stellar service, knowledgeable and excellent follow up ! I was referred to Greg Robertson as a result of an accident which caused body damage on my husband's Toyota Tundra. Greg was very thorough, and took I was referred to Greg Robertson as a result of an accident which caused body damage on my husband's Toyota Tundra. Greg was very thorough, and took the time to explain the process, including the assessment on the damage and the work required. He was very patient, and made the process very simple. Every step along the way, he kept me posted on progress of the repair and ensured I received an update, via phone or email. Greg has a great approach and should be commended for his customer service. Thank you Greg for making an unbearable situation easy to manage. My husband and I are very appreciative that the truck was restored to its original beauty ! More

Pushy, insincere and wasted our time. Qaise called me to offer an early trade-in option for my lease. I informed him clearly that I was not interested as my car was perfect and I was not i Qaise called me to offer an early trade-in option for my lease. I informed him clearly that I was not interested as my car was perfect and I was not interested in upgrading due to costs. He assured me that i should come in on a Saturday & he will offer a much better deal. I came on time for my appointment, was kept waiting for over half hour only to deal with his pushiness for unimpressive offers that I was not interested in. Wasted my time and he left without any appreciation for our current business with the dealership. Never again would I be willing to deal with him. More

very good and professional we bought a 2017 corolla from this dealership and Mr. Wang was very good and professional... he answered all our queries and we felt very comfortable we bought a 2017 corolla from this dealership and Mr. Wang was very good and professional... he answered all our queries and we felt very comfortable as we went through the process... More

Perfect Customer Service. From the moment I entered Scarborough Toyota, I knew this was going to be a positive experience. I was able to walk around, look, touch, sit and th From the moment I entered Scarborough Toyota, I knew this was going to be a positive experience. I was able to walk around, look, touch, sit and think about what I wanted without any pressure. When I was ready, I was introduced to sales representative Manny Yanga. A pleasant experience and someone who I immediately felt comfortable with. Manny answered all my questions and arranged a test drive in a new iM. This was the car I eventually purchased. I had asked for an added option which was not available on this model and without hesitation, it was done. I was going away on a trip and wouldn't be purchasing the car for several months but that was no problem at all. Manny stayed in touch giving me periodic updates on the new car, assuring me all would be perfect whenever I wished to proceed. I was also introduced to the Manager, Michael Buchberrough. A consummate professional, well informed, personable and very willing to help in whatever way possible. The same can be said of Sales Manager, Qaise Sherdel. All in all these gentlemen did an exceptional job. As a result, I am now a loyal customer of Scarborough Toyota. One added item, my wife has a relatively new Honda Fit and wanted an option added to her car that Honda was unable to do at the time. Michael, Manny and Qaise made it happen. They treated my wife with the same respect, courtesy and professionalism that they afforded me. She was thrilled with the work. I hope this review helps anyone looking for a new vehicle to choose this dealership as a possibility. You won't be disappointed. Best Regards, Robert Vanderhorst More