Scarborough Toyota
Scarborough, ON
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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quite happy customer Very friendly helpful and ambitious for my needs as a customer.He went above and beyond to serve me the best possible ways he could as a sales repres Very friendly helpful and ambitious for my needs as a customer.He went above and beyond to serve me the best possible ways he could as a sales representative and almost like a friend. He took me on a tour of the facility and was very thorough in all the departments . Overall i was a very happy and satisfied customer with my new 2018 Toyota corolla. many thanks and appreciation to Manny Yanga More
Program & service resolution failure/ changing wrong parts Thank you for your outstanding customer resolution. Toyota Scarborough Dealer charged my insurance the first time to provide us an ´´outstanding serv Thank you for your outstanding customer resolution. Toyota Scarborough Dealer charged my insurance the first time to provide us an ´´outstanding service ´´ and a ´´guaranteed work accomplished ´´. After failing to fix the car initially, then they requested additional repairs which they charged us for part and labor, yet the issue remained idem unresolved. Toyota Manager is suggesting now to have the insurance pay for the third time, to replace additional parts that have no defects to my knowledge!!! Every time they asked us to pay, we paid their premium fees but the job is not done! Indeed it is simple to blame it on something or someone else and justify their crews failure rather than assuming their responsibility. Please note that the car’s esthetics issue has been created by their unprofessional team after their first repair!!! How would they justify the failure of an assessor who did three assessments, changed all the parts as requested, yet didn’t resolve the issue. I would feel ashamed, if I change the wrong parts for a client not resolving the matter and charging him, yet asking further to change other parts that had no known issues (pictures available as a proof). Moreover, what could be expected from a Toyota Manager after contacting the client is to follow up directly with the customer to reassess the situation and to provide updates instead of posting an online response justifying the company’s failure in addressing the client’s concerns. With all my respect, this confirms further what I have said previously. I would rather spend my time and money somewhere else with a garage that a person can trust. This will be escalated further, thank you for your time, efforts and have a good day. More
George was great! I'm generally skeptical about the whole sales process at car dealerships...however, I like how George changed that for us. We told him that we wer I'm generally skeptical about the whole sales process at car dealerships...however, I like how George changed that for us. We told him that we were looking for a car, mainly for my better half's commute. From thereon he concentrated on fulfilling her requirements and allowed us for test driving. Then, he told us exactly what he could do for us (price, rate, accessories, etc.) and worked with us to get into a brand new Corolla (2019!). He was well organized throughout the process, replied to our questions and once we bought the car he cared enough to follow up with us a week after, He has the motto that with the sale of the car, "you also get the right to call him for any issue with the car" and he'll take care of you - this is truly an excellent concept and I look forward to see if he will live up to it (if there's ever an issue with our Toyota). I recommend you reach out to George! :) Christian More
knowledgeable people, friendly atmosphere Very knowledgeable employees and friendly atmosphere. My family just got our 5th consecutive car from Scarborough Toyota. Thank you Pauline! We also Very knowledgeable employees and friendly atmosphere. My family just got our 5th consecutive car from Scarborough Toyota. Thank you Pauline! We also always service our cars at Scarborough Toyota - excellent, fast and reasonably priced service . More
Only Dealership For Me Thank you Bob. For giving me the time needed to decide on my next vehicle, Scarborough Toyota is the Greatest. Every vehicle I have purchased has b Thank you Bob. For giving me the time needed to decide on my next vehicle, Scarborough Toyota is the Greatest. Every vehicle I have purchased has been from this dealership, even when it was across the street. :) More
Buying a car Bob was awesome helped my husband and buy our RAV4 with such ease. I would give Bob more then a 10 he was excellent service Bob was awesome helped my husband and buy our RAV4 with such ease. I would give Bob more then a 10 he was excellent service More
Sergio a Great Guy to get good deal I had done some background search for buy 2018 new corrola. I have got quotes from at least 3 Toyota dealership including Scarborough Toyot. For the s I had done some background search for buy 2018 new corrola. I have got quotes from at least 3 Toyota dealership including Scarborough Toyot. For the second visit to Scarborough Toyota, I decided to with different sale person. Luckily I came across Mr. Sergio a great guy. I show him all 3 quotes . Then I asked even for much lower price and biweekly payment. This quy strived and and got me the best lover payment from manager beyond my expectations. What great guy who worked with my budget and got me a great deal for two cars. Thanks Sergio.. keep it up. More
Professional and empathetic A little shaken up from a fender bender, I went to the Collision Center for advise. Avrom was kind, prompt, and professional. He looked over the damag A little shaken up from a fender bender, I went to the Collision Center for advise. Avrom was kind, prompt, and professional. He looked over the damage thoroughly, told me what to expect, and took the time to understand what I needed as a customer. He made the experience as painless as possible. He ensured that at the end, I had a car that was better than how he got it. 10/10 would recommend. More
Nice, polite and effective interaction for productivity. Jhanghir Alam has the potential as he has sound knowledge on how to convince customers to sell the Toyota product in their full satisfaction, simply t Jhanghir Alam has the potential as he has sound knowledge on how to convince customers to sell the Toyota product in their full satisfaction, simply to say he is good person and cooperative as well. More
Excellent Prompt Service. Mr. Rafiq at Scarborough Toyota Express Service department is a jewel for the company. He cares about the clients and ready to serve any number of cus Mr. Rafiq at Scarborough Toyota Express Service department is a jewel for the company. He cares about the clients and ready to serve any number of customers with smile on his face and with real cares. Thank you Scarborough Toyota for such a great working team!!! More