Ontario Chrysler Jeep Dodge Ram

Went above and beyond.. Kyle was excellent in the face of pressure. When I want something, it's hard for me to wait. I wanted a 2017 Ram 1500 4x4 Crew Cab in Black Appearan Kyle was excellent in the face of pressure. When I want something, it's hard for me to wait. I wanted a 2017 Ram 1500 4x4 Crew Cab in Black Appearance and Ontario Chrysler had just sold the last one they had in stock that morning. Kyle put the calls out and found the exact one I wanted and worked it out so Ontario Chrsyler could have it for me the next day and at the same price (even though Ontario Chrysler has the best prices already). It surely would have cost me more to go find it (wherever it was) and buy it from that dealership. The whole process was pretty easy and even tho I always had "just one more question", Kyle handled it like a pro and was a pleasure to deal with. More

Welcoming My salesmen went above and beyond to make sure buying my first car was a smooth stressfree experience. Without hesitation he completed extra tasks for My salesmen went above and beyond to make sure buying my first car was a smooth stressfree experience. Without hesitation he completed extra tasks for me to ensure my insurance adjuster had all of the information he needed. Thank you for all of your hard work! More

Wonderful experience Sam was exceedingly kind and helpful, meeting my every need. I would not hesitate to recommend Ontario Chrysler or Sam to anyone. Thank you for all yo Sam was exceedingly kind and helpful, meeting my every need. I would not hesitate to recommend Ontario Chrysler or Sam to anyone. Thank you for all your help. More

Dodge Journey- Sonia and Cyrius St Hilaire There is one word to describe Gord......AMAZING! We purchased and picked up our new car in 6 hours. He is a genuine person and extremely knowledgab There is one word to describe Gord......AMAZING! We purchased and picked up our new car in 6 hours. He is a genuine person and extremely knowledgable. He made the dreaded task of buying a new car a positive experience. I would highly recommend him and the dealership. More

Outstanding Service The process of buying a new vehicle can be stressful, but not if you go to Ontario Chrysler. This is now the 3rd vehicle I have purchased from this l The process of buying a new vehicle can be stressful, but not if you go to Ontario Chrysler. This is now the 3rd vehicle I have purchased from this location and all 3 times Matthew Techlowicz was my sales rep. He is extremely knowledgeable and makes the entire process very smooth and enjoyable. I have also refereed people to him and they have all purchased a vehicle and were extremely pleased. More

New Vehicle Purchase and Accessory Installation The dealership is great. I selected my vehicle in the morning and it was ready and licensed by the end of the day. Brian and Glen from the service d The dealership is great. I selected my vehicle in the morning and it was ready and licensed by the end of the day. Brian and Glen from the service department installed the soft top on my Jeep Wrangler. They were excellent and took the time to show me everything I needed to know. The customer service waiting room is also fantastic. Lots of coffee, food and wifi. I would have no hesitation in returning to this dealership. Their Jeep selection is excellent and they are eager to make a good deal. More

Sevice I just had work done to my 2015 Ram @ 90 000 kms, my Service Advisor Anthony was a top notch professional as always from start to finish, he confirmed I just had work done to my 2015 Ram @ 90 000 kms, my Service Advisor Anthony was a top notch professional as always from start to finish, he confirmed all work needed, called me back to firm pricing then called me when all work was completed. he ordered me a rental car without delay & I was treated with utmost respect. Finally the bill was less then I was quoted which was very refreshing. a big thank you to Anthony Italiano & to the mechanic 2039 - it feels good being treated like family! Stephen Parsons More

Great sales agent, cheaters and liars in the back office I just purchased a brand new Grand Cherokee from Richard. He was very professional. He stayed past closing time so my girlfriend (who was coming fro I just purchased a brand new Grand Cherokee from Richard. He was very professional. He stayed past closing time so my girlfriend (who was coming from Scarborough) could see the car. Everything went well. Richard delivered on everything he promised. So now I had to go see the business manager (Rajan) to get the financing done. Initial conversation went well. He asked if I wanted to add various different warranty packages on and I declined. So we spoke the next day because I wanted to see if my financing was approved. He again tried to sell me the "Titan Package". I said "I'll think about it". This was on Saturday. On Monday I emailed him asking for disclosure documents on the package and what it includes. I wanted to read before buying. Didn't get a response from Rajan. So I went in the next morning to sign and pick up my new car. Went to the business office and told Rajan that I did not want to go with the Titan Package. His response was "I thought you wanted it so I included it in the contract". I asked "can you not remove it?". He said "No, as the contract is already written and he can't change it". So I stood up and walked out of his office and went to reception to and asked to speak to a manager. Richard came over and asked me what the problem was. I explained to him and he proceeded to speak with one of the Sales Managers. Richard came back and he apologized and said he will get things sorted out for me. He came back a few minutes later and said all taken care of, sorry for the trouble. After reading previous reviews here, is this how they do business here? Are we like prey when we walk into the business office where they try to jam you with products you don't necessarily need? If it weren't for Richard I would probably be shopping at a different dealership next time. More

Very Professional I was impressed with the overall experience dealing with Matthew as well as the finance department. I felt Matthew had my best interest in mind throu I was impressed with the overall experience dealing with Matthew as well as the finance department. I felt Matthew had my best interest in mind through the process. I was very impressed with Matthews knowledge of the vehicle and at no time did I ever feel pressure to purchase. There were a couple of things, while seemingly small, that added to my overall experience. I bought a demo (e.g. it wasn't brand new), and without me asking Matthew took the vehicle for detailing, filled the gas tank, and made arrangements for me for an aftermarket feature. There was no waiting around or delays. Matthew, his manager and Tinu in finance had me into my new vehicle in a time that exceeded my expectations. More