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Northstar Ford Calgary
Calgary, AB
2,687 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,687 reviews
August 08, 2018
Oil Change Quick, efficient service. I was in and out within an hour. Had a question about the battery condition and it was rechecked and explained to me on th Quick, efficient service. I was in and out within an hour. Had a question about the battery condition and it was rechecked and explained to me on the spot, More
by PAUL
Verified Customer
August 07, 2018
Great service by Lianne The service techs diagnosed the vehicle problem and indicated the costs of repair. The Truck had aftermarket repair insurance with only a few km left The service techs diagnosed the vehicle problem and indicated the costs of repair. The Truck had aftermarket repair insurance with only a few km left in the program. Liane the service writer contacted them and provided all the information they needed and waited for their response as the engine repair was expensive. She was successful at getting them to cover a large part of the costs. The work was finished and the vehicle returned to me by the end of the week. I was very pleased with Liane’s professional manner in dealing with me and the insurance provider. I think she went beyond the normal in providing a seamless repair experience for me. Thanks for your help. More
by hallettr
Employees Worked With
August 07, 2018
Dependable , accommodating And friendly. The service department at North Star has always taken care of our family’s Truck and works around my work schedule and keeps me on time. In addition t The service department at North Star has always taken care of our family’s Truck and works around my work schedule and keeps me on time. In addition they take great care of our Ford F-150 keeping it running smoothly on our cross country journeys. They were even kind enough to offer me one of their offices to take a work call I had while my vehicle was being serviced. wouldn’t service my vehicle anywhere else. More
by SANDRA26
Employees Worked With
Other Employees :
Clayton Rivet, Derek Mazil
August 06, 2018
Repair of oil leak. .. I was quite upset about the warranty being finished a mere month before the major repair needed, on a low mileage (52000) vehicle, the estimate was I was quite upset about the warranty being finished a mere month before the major repair needed, on a low mileage (52000) vehicle, the estimate was $2200 and the dealership met me half way, that was very good customer service. More
by PATTIB515
August 06, 2018
did not seem concerned about my issue This was my first time visiting Northstar Ford. I liked the person taking the details on my issue (Lianne). However things went downhill from there. I This was my first time visiting Northstar Ford. I liked the person taking the details on my issue (Lianne). However things went downhill from there. I gave very precise instructions on how to reproduce the issue. Unfortunately, they could not do it. I told them to contact me if they could not reproduce - they did not. They charged me $200+ for doing nothing then recommended a $700 part replacement as the next step. I know enough about cars (or anything being repaired for that matter) that you don't just go and start replacing $700 parts in an attempt to fix a problem before even observing the problem. It seemed they were more interested in taking my money than resolving my problem. More
by RLM
Employees Worked With
August 03, 2018
Great customer service again! Fiona is a great person to deal with, right to the point and very knowledgable with service advise and suggestions to help out the customer!!! Fiona is a great person to deal with, right to the point and very knowledgable with service advise and suggestions to help out the customer!!! More
by PKRAVETZ
Employees Worked With
Fiona Rea
August 03, 2018
regular maintenance, job well done Came for a regular service, oil/filter change + brake check/rotation. Arrived on 7:30, job completed on 8:15. The service advisor explain the result a Came for a regular service, oil/filter change + brake check/rotation. Arrived on 7:30, job completed on 8:15. The service advisor explain the result and what to expect on the next service. Job well done. More
by Indro Lawu
Employees Worked With
Jennifer Chouinard
August 02, 2018
Service beyond Fiona provides great customer service. She always seeks the best pricing options. Just a little concerned with the requirement for the detailed insp Fiona provides great customer service. She always seeks the best pricing options. Just a little concerned with the requirement for the detailed inspection vs the regular inspection. Other than that very pleased with the service. More
by BILL.LITOUSKY
Employees Worked With
Fiona Rea
August 02, 2018
Things are right now! I had a bad experience in June that was corrected beyond my expectations .Rob ;the Service Director stepped up to the plate and acknowledged previous I had a bad experience in June that was corrected beyond my expectations .Rob ;the Service Director stepped up to the plate and acknowledged previous deficiency. Fiona and Jason were also involved in the recent visit and I do want to thank them as well. I like this place and people that work there. The June experience was an anomaly and I anticipate future visits to go smoothly. More
by KENTAYLOR1952
Employees Worked With
Fiona Rea, Rob Meade
August 02, 2018
good experience it was a very friendly and good experience even as a customer! haha Liane was very helpful. It was a short and sweet transaction! Thank you it was a very friendly and good experience even as a customer! haha Liane was very helpful. It was a short and sweet transaction! Thank you More
by GREGGPRUDEN
