Northgate Chevrolet Buick GMC Ltd - Service Centre

This is place to go for Service and Sales I recently dropped my vehicle off for servicing while I was away on vacation and the Northgate team kept me advised of the status of my vehicle and ma I recently dropped my vehicle off for servicing while I was away on vacation and the Northgate team kept me advised of the status of my vehicle and made arrangements for me to pick it up on New years day when the dealership was closed. Whether you are needing service or buying a new vehicle I highly recommend going to see Mike Lowe and the team at Northgate, they will give the most positive dealership experience out there by far. More

June is an asset to Northgate. I have always received excellent service and can depend on her to get my vehicle in ASAP. Excellent Employee! excellent service and can depend on her to get my vehicle in ASAP. Excellent Employee! More

Doing More Than What is Expected Jeff was amazing to deal with!! Very friendly guy that is easy to get a long with. He in my opinion is a perfect individual for who a company would wa Jeff was amazing to deal with!! Very friendly guy that is easy to get a long with. He in my opinion is a perfect individual for who a company would want on the front line talking to clients. He went over and above his job in order to give me the 10/10 experience that I received. Next time that I have a service appointment required, I will specifically ask for Jeff. Keep up the good work!!!! More

Very good service Have used Northgate since 1975. Always have had good service Repairs have always been done right, unlike problems i have had at other dealerships Have used Northgate since 1975. Always have had good service Repairs have always been done right, unlike problems i have had at other dealerships, where repairs werenot done at all, and given a bunch of xx., on wht not. Staff has always been helpful and explaining where needed, not trying to sell me something else Keep up the good work John Haisma More

Not great service Took our truck in for recalls, fuel filter change and check front end due to abnormal wear on front tires. and perform repairs. Tuesday am, fast forwa Took our truck in for recalls, fuel filter change and check front end due to abnormal wear on front tires. and perform repairs. Tuesday am, fast forward to end of business Weds still nothing, hopefully it's done tomorrow, as we have to pay daily for a rental. She told me if it was warranty work they would cover the rental. Day 1 it didn't get in the shop, day 2 they did the 3 recalls and changed the fuel filter and by day 3 I'm hoping they get the wheel alignment done. We had problems the last time we brought it in as well. If I hadn't thought it was on warranty work on the front end, I never would have taken it to them. We buy a new truck every couple of years, the sales experience with them was excellent. Due to the experiences with the service on our new truck my husband says we will not be buying from Northgate Chev Olds again. If you sell a new vehicle the service on that vehicle is every bit as important as the sale, especially when your bringing it in for recalls. I spent 2 days wondering around the mall waiting for the phone call to say my truck was ready, come pick it up. (as we live an hr out of town, 4 hr round trip to bring in vehicle, go home . then come in to pick up). Tomorrow I had plans but now have to cancel to hopefully pick up the truck. I would have appreciated better communication, and speedier service, I can appreciate that they;re busy, however schedule my repairs and I will have my vehicle there as scheduled. With Northgate you bring it in in the morning, get a rental and spend the next 2 days waiting to hear about your vehicle and waiting for your vehicle to hopefully get in the shop. More

Appreciation to Mr. Dan Saunders I wish to convey my sincere appreciation for the professionalism and manner in which Dan Saunders represented your company. Dan demonstrated a level o I wish to convey my sincere appreciation for the professionalism and manner in which Dan Saunders represented your company. Dan demonstrated a level of service that is rare today; he actually means what he says. Before meeting this gentleman, I was seriously considering quitting your product; then, I meet Mr. Saunders; so now just when I thought I was done with GM, in comes Dan to show me what GM is really made of. Yes, GM is made of people like me and you; not to mention Dan. So yes, I vow to purchase another GM vehicle within the next 12 months; it better be awesome because it's for me lovely lady friend. I'm not joking; so for all you supervisors and managers take note of what I've just said because this story I'm spreading to as many people I know who happen to love GM. Hey I'm a little giggly because my Girl-friend is about to be a Grandma for the very first time (*tonight sometime*); the last time I seen her this happy was when she first set eyes on me back in 09; Hakuna Matata:) More

Service My truck required service, for obd2 not communicating! The tech was able to QUICKLY find the problem, and repaired in no time!! BZ!! Dan the service r My truck required service, for obd2 not communicating! The tech was able to QUICKLY find the problem, and repaired in no time!! BZ!! Dan the service rep was friendly and informed me of the process completely! He also found a recall and had that repaid immediately, BZ to him too! If my truck requires more work will definitely return! More

Service Corey in service is awesome keeps you informed and goes above and beyond. Switched Buick Encore to your service department and was so pleased I am tak Corey in service is awesome keeps you informed and goes above and beyond. Switched Buick Encore to your service department and was so pleased I am taking my brand new ZR2 Colorado there now. All started with a call to Pam for a extended warranty quote. Thanks Corey ,Pam and Service Techs More