Mercedes-Benz London

Overall, an excellent experience I have dealt with this dealer for more than 25 years under its original ownership and current one. While this was my first time dealing with Adam St I have dealt with this dealer for more than 25 years under its original ownership and current one. While this was my first time dealing with Adam Stockie he more than lived up to my expectations. He was knowledgeable about the vehicle in which I was interest, prompt in his response to the questions I was asking, and quick to turnaround my offer. Further, delivery was ahead of schedule and I appreciated the way in which he introduced me to the various features of the car. I would have no hesitation in recommending him to others thinking of being from this dealer. More

Outstanding purchasing experience. Adam Stokie is fantastic to deal with. A true professional. Katrina is very friendly and extremely helpful. It was a pleasure doing business with th Adam Stokie is fantastic to deal with. A true professional. Katrina is very friendly and extremely helpful. It was a pleasure doing business with them. More

trustworthy, down-to-earth employees Today I drove home my second M-B from Jeff, a 2017 GLA. I purchased my first M-B, a B200, from Jeff in 2009. Last week, I experienced some normal (b Today I drove home my second M-B from Jeff, a 2017 GLA. I purchased my first M-B, a B200, from Jeff in 2009. Last week, I experienced some normal (but costly) maintenance issues with my B200 at an unfortunate time for me. Lori treated me with honest empathy as I struggled through my repair-vs-trade decisions. I was issued a loaner vehicle for 1 1/2 wks throughout my transition from B200 owner to GLA leaser. Jeff had the patience of a saint, never playing the hard-sell game, and eventually guiding me to the best decision for my particular situation... leasing. He took his time to explain all my options and worked out the numbers on each scenario (there were several!). I feel my final decision was a very well-informed one. Kristina is such a breath of fresh air. I have a mental block when it comes to finances & form-filling, and leasing was an entirely new hurdle for me! Kristina's warm, cheerful demeanor made the experience painless (and it actually made sense to me!). I left her office feeling as though I had made a new friend. If you are considering a Mercedes, I highly recommend the staff here. More

Used car purchase Overall the process was simple and the experience was pleasant. Tony was open to negotiation and made an effort to help smoothen the transaction. Than Overall the process was simple and the experience was pleasant. Tony was open to negotiation and made an effort to help smoothen the transaction. Thanks again. More

Our first Mercedes We couldn't be happier with our first experience buying a Benz. We were treated like royalty, and Tony really knew the machine inside and out. We ha We couldn't be happier with our first experience buying a Benz. We were treated like royalty, and Tony really knew the machine inside and out. We had a lot of fun. And we're going to have a lot more now. Thank you! More

You wont be disappointed Excellent service, staff that are knowledgable, professional , approachable and helpful. It is an experience beyond your expectations, you will be pl Excellent service, staff that are knowledgable, professional , approachable and helpful. It is an experience beyond your expectations, you will be pleasantly surprised, knowing you can pop in at any moment to address any issues or questions you might have. More

awesome service I just bought my second mercedes from Mike at M-B London. We had ordered a 2017 E400 but ended up taking an AMG E43. Mike worked diligently to make t I just bought my second mercedes from Mike at M-B London. We had ordered a 2017 E400 but ended up taking an AMG E43. Mike worked diligently to make this deal happen and ended up delivering our new car to Sebring Florida where we spend the winter. Hard to beat that kind of service. More

Excellent Product and Service Tony Yang and the team at Mercedes London always go above and beyond to make our experience. We appreciate the professional attitude and service we r Tony Yang and the team at Mercedes London always go above and beyond to make our experience. We appreciate the professional attitude and service we receive. Thank you very much, we love our vehicle. More

Great experience! I've been looking for a specific Mercedes SUV for a while and haven't been able to find one in the GTA. I contacted Mercedes Benz London and Charbel h I've been looking for a specific Mercedes SUV for a while and haven't been able to find one in the GTA. I contacted Mercedes Benz London and Charbel has taken care of me from the very beginning. He responds to inquiries immediately and provided excellent customer service. Sales Manager Joe Mazzella was also a pleasure to deal with. I would recommend Charbel and Mercedes Benz London to anyone who is looking to buy a Mercedes Benz. More

Top Service! I was looking for a rare model that's newly released. There was only one car at every dealership I contacted. I called Mercedes-Benz London to see if I was looking for a rare model that's newly released. There was only one car at every dealership I contacted. I called Mercedes-Benz London to see if they had the car I was looking for. Charbel courteously received me on the phone. He was friendly, informative and professional. Charbel made it worthwhile for me to travel four hours to go to the dealership and test drive the car. He took the time to explain and answer all questions. Kristina was also very informative, patient and extremely professional in her interactions. I very much enjoyed working with both. Their thoughtful, caring and approachable personalities made it an enjoyable experience! Charbel and Christina made my buying decision smooth and well informed. I was impressed with the exceptional services offered by this dealership after the sales. Charbel and the management went out of their way to deliver the best and secure my convenience and best interest. Honesty, professionalism, availability, dependability and great follow up are some of Charbel's assets. I have been recommending Charbel and MB of London to all my friends and colleagues. They simply offer TOP Service. More