Mercedes-Benz London

Very enjoyable experience I recently purchased my second ML350 Bluetec from Mercedes-Benz London. I spent considerable time researching all sources for the exact SUV I wanted, I recently purchased my second ML350 Bluetec from Mercedes-Benz London. I spent considerable time researching all sources for the exact SUV I wanted, even in Toronto. What kept me coming back to MB London was two things. Tony's approachable and friendly style as he entertained my long list of questions. And the fact that I'd already experienced great service from Mike in the Service area when repairing my first ML. But in the end it was this particular ML350 itself that convinced me. I could tell it had been meticulously cared for and because the vehicle was so well maintained I knew it was the best and right one for me. The fact that it had been sold and maintained by MB London had value because they knew the vehicle and were selling it Star Certified. When it came time to put a deal together, Tony was again helpful and we signed off quickly. Then I met Katrina and we signed off the papers including very good rates from MB Finance Canada. Better than any bank. So I am a very happy customer and we love driving our new ML. Very happy with this whole experience. MB London is a class act! More

As always, Professional and Courteous I've had the opportunity to experience the purchase of another vehicle from Mercedes Benz London. I worked with Tony Yang, with whom I worked with fo I've had the opportunity to experience the purchase of another vehicle from Mercedes Benz London. I worked with Tony Yang, with whom I worked with for my first purchase. Once again he came through with an amazing deal. Tony is a professional!!! More

Smooth and easy, like my new car Just purchased my car from the mercedes benz dealership in London, ontario. Adam Stockie made this experience as good as it could be! The car I wanted Just purchased my car from the mercedes benz dealership in London, ontario. Adam Stockie made this experience as good as it could be! The car I wanted was sold at the dealership before I got to it, but Adam had me driving the exact same car out of the dealership within the week! He found a new car for me quickly and made this such a great experience for me! I work three jobs and appreciated his flexible schedule to get me in for my appointments. He was easy to reach via email and phone, he always responded promptly! A huge thank you to him and the team at Mercedes! More

Very easy process, everything was ready when I arrived. prompt service always accommodating in providing a loaner vehicle. Any issues are handled quickly and fairly. Honest with costs and pricing of repl prompt service always accommodating in providing a loaner vehicle. Any issues are handled quickly and fairly. Honest with costs and pricing of replacement vehicles. Overall a great Dealership More

Great service from start to finish This was our 6th vehicle purchase here. Great service as always. Jace was excellent help in getting us our new car. Financing department was helpf This was our 6th vehicle purchase here. Great service as always. Jace was excellent help in getting us our new car. Financing department was helpful too. More

HAPPY HAPPY HAPPY I We have had several Mercedes in the past. Adam has always been there for us. Having just lost my husband, I leaned on Adam even more. T I We have had several Mercedes in the past. Adam has always been there for us. Having just lost my husband, I leaned on Adam even more. This was my first purchase on my own. He is a true gentleman, accommodating, so helpful in explaining every detail, and all my questions. I have all the confidence in the world in him - he is most sincere and honest. More

Amazing Experience Adam S and the staff at Mercedes here in London went above and beyond to meet all of our expectations and finding us the right fit of vehicle! Stoppe Adam S and the staff at Mercedes here in London went above and beyond to meet all of our expectations and finding us the right fit of vehicle! Stopped in today and received prompt service, took the time to go thru the new options on our vehicle! Thanks again Adam More

Bette Jace & Kristina you were extremely friendly and professional a very positive experience in our purchase of our new GLC 300. Gino and I are excited of Jace & Kristina you were extremely friendly and professional a very positive experience in our purchase of our new GLC 300. Gino and I are excited of our new purchase thank you. More

Vehicle #4 This is the fourth straight vehicle I've leased from MB London. I can't recall a single complaint or issue during the 12 or so years since I first wa This is the fourth straight vehicle I've leased from MB London. I can't recall a single complaint or issue during the 12 or so years since I first walked through the doors. I've dealt with Jace Cooper in relation to my last two vehicles and she's great. She responds to every call or email quickly. She knows her stuff. She's really pleasant to deal with. And she volunteers information and details before I even ask. I don't often need to deal with Jace between purchases, but when I do she's as responsive as when I'm shopping for a vehicle, which is often rare in her industry. She's really great. Kristina Wong has dealt with me the last few times I've been in. I have not yet had a single bump in the road or annoyance through any of my dealings with her. She too really knows her stuff, understands the products and makes things easy. I place a very high value on these processes being hassle free and the dealer doing the work that needs to be done in advance so that I don't have to do anything more than review a few documents and sign my name. That is always my experience with Kristina. Mike Maric in service is who I deal with most frequently given I speak with him about service, tire changes, etc. Sticking with my theme about valuing efficiency and a job well done, Mike is the man. He's ridiculously good at his job. I quite literally speak of the service at MB at least once a month, typically when a friend or colleague is complaining about the service elsewhere. The cars are great and I love them, but the service is what has sealed the deal on me sticking with MB London and not seriously debating anywhere else. I hadn't met Joe Huigenbos until my most recent visit. He could not be friendlier and his passion for the vehicle I drove out in was genuine and obvious. We talked at length about his thoughts on the vehicle, what he liked best, what I might enjoy but not notice, etc. I'm not sure how he managed to make me more excited to get in driver seat than I already was, but he did. These people are very good at what they do. I highly recommend them. More

Sales person The sales person was extremely professional and very friendly. The experience was fantastic. She understood what I wanted and worked to find the exa The sales person was extremely professional and very friendly. The experience was fantastic. She understood what I wanted and worked to find the exact vehicle. More