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Mercedes-Benz London

London, ON

4.9
1,063 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,063 reviews

September 30, 2017

Great I meet Adam at the Finch car show in the Bud Gardens in June. He was outstanding. Adam did not use any slick sales gimmicks, no pressure and no attem More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Oct 02, 2017 -

Mercedes-Benz London responded

Thank-You Doug for the 5-star review and taking the time to share your experience with Adam and Kristina here at Mercedes-Benz London! We're delighted to hear that you stopped by our sale in June and that Adam kept in touch with no pressure or gimmicks. We hope you're loving your new vehicle and look forward to your continued business. We can't wait to see you again. Happy Motoring!

September 29, 2017

Excellent Jace made the experience very enjoyable she explained everything clearly.Katrina also was very easy to understand and gave us options that made sense More

by Paul
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper
Oct 02, 2017 -

Mercedes-Benz London responded

Thank-You Paul for the 5-star review and taking the time to share your experience with Jace and Kristina here at Mercedes-Benz London! We're delighted to hear that your purchasing process felt easy and enjoyable. We look forward to your continued business and we can't wait to see you again. Happy Motoring!

September 29, 2017

Excellent Service Very professional,... Jace gave us prompt Excellent customer service . we really enjoyed working with Jace during the buying process. She was ve More

by CelHoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Oct 02, 2017 -

Mercedes-Benz London responded

Thank-You for the 5-star review and taking the time to share your experience with Jace here at Mercedes-Benz London! We're delighted to hear that your purchasing process felt professional, knowledgable and polite. We are so happy that you will recommend our dealership to others. We look forward to your continued business and we can't wait to see you again. Happy Motoring!

September 29, 2017

Smooth sailing into new vehicle Enjoyed the experience. Knowledgeable salesperson and financing person. No unforeseen hiccups. The dealership, like their cars, is immaculate. Pleasan More

by GLA250Guy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper
Oct 02, 2017 -

Mercedes-Benz London responded

Thank-You for the 5-star review and taking the time to share your experience with Jace and Kristina here at Mercedes-Benz London! We're delighted to hear that your purchasing process felt pleasant and you enjoyed your time with us. We're not only proud of our sales staff but our behind the scenes staff as well who ensure the upmost cleanliness and immaculacy each day. We look forward to your continued business and we can't wait to see you again. Happy Motoring!

September 28, 2017

EXCELLENT DEALERSHIP Excellent dealership. Have been dealing with Mercedes London for approximately 12 years and have always been treated well by all departments at all ti More

by John Lot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong, Joe Huigenbos
Oct 02, 2017 -

Mercedes-Benz London responded

Thank-You John for the 5-star review and taking the time to share your experience with Jace, Kristina and Joe here at Mercedes-Benz London! We're delighted to hear that your purchasing process felt professional and was such a pleasure. We are so happy to have loyal customers such as yourself, thank-you for 12 years and counting! We look forward to your continued business and we can't wait to see you again. Happy Motoring!

September 21, 2017

Always professional Been a customer for many years and every time from service to sales, everyone is very friendly and professional. Always will get your questions answer More

by Bk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Oct 02, 2017 -

Mercedes-Benz London responded

Thank-You for the 5-star review and taking the time to share your experience with Tony, Katrina and Mike here at Mercedes-Benz London! We're delighted to hear that your purchasing process felt friendly and professional. We are so happy to have loyal customers such as yourself. We look forward to your continued business and we can't wait to see you again. Happy Motoring!

September 20, 2017

2018 GLC 300 Tony Yang has assisted us with the selection and purchase of 4 MB vehicles. In each experience Tony confidently provided us with the necessary infor More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Mercedes-Benz London responded

Thank-You Susan for the 5-star review and taking the time to share your experience with Tony and Kristina here at Mercedes-Benz London! We're delighted to hear that your purchasing process was high quality and that Tony was confident in providing you the necessary information. We are so happy to have loyal customers such as yourself. We look forward to your continued business and we can't wait to see you again. Happy Motoring!

September 19, 2017

Great experience I experienced knowledgeable, friendly and professional staff that enhanced my purchase experience with a no-pressure sales environment, with detailed More

by Buyer7628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong
Sep 20, 2017 -

Mercedes-Benz London responded

Hello Stephen! Thank-You for taking the time to review your experience with Tony and Mercedes-Benz London. We appreciate your 5/5 star rating and are delighted to see that your process was friendly, professional and pressure free. We look forward to your continued business. Happy Motoring!

September 19, 2017

2018 B250 4matic We are very pleased with our recent purchase from Tony Yang at Mercede-Benz London. We turst that Tony will be looking after us for many years to come More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Mercedes-Benz London responded

Hello Bob! Thank-You for taking the time to review your experience with Tony and Mercedes-Benz London. We appreciate your 5/5 star rating and are delighted to see that your process left you pleased. We look forward to your continued business. Happy Motoring!

September 18, 2017

A very good experience Jace Cooper was very professional and pleasant to deal with; as well as Katrina and Kristina Wong. I felt very comfortable doing business with them. I More

by Sandy Fiorini
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong
Sep 20, 2017 -

Mercedes-Benz London responded

Hello Sandy! Thank-You for taking the time to review your experience with Jace and the rest of the team here at Mercedes-Benz London. We appreciate your 5/5 star rating and are delighted to see that your process was professional and pleasant. We look forward to your continued business. Happy Motoring!

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