Mercedes-Benz London

A250 Purchase Very much enjoying the A250! Would highly recommend this model and also this dealership. Highlights of my experience: • Sales person (Warren) went Very much enjoying the A250! Would highly recommend this model and also this dealership. Highlights of my experience: • Sales person (Warren) went above and beyond with all aspects of this sale, including providing a detailed tutorial of vehicle capability and functionality. He has been very professional, polite and attentive in all interactions. • Felt listened to and received responsive, timely, clear and succinct email and in person communications • No-pressure; did not feel rushed • The paperwork process was very streamlined, quick and painless • Entire dealership staff were "customer service professionals" More

Ask for Charbel! Super pleasant car purchase Second time customer and this experience has been even better then the last one. Charbel once again out did himself and went over and beyond to secure Second time customer and this experience has been even better then the last one. Charbel once again out did himself and went over and beyond to secure the car we wanted in a timely manner. Like always, he is super friendly, caring and knowledgeable about the cars. He showed us all the bells and whistles of the new car and was able to quickly answer any questions we threw at him. Charbel's close attention to detail and to customer satisfaction makes dealing with him a breeze! Kennedie from finance made the lease process extremely quick and simply and made sure that we were aware of everything we needed to know. Thank you to MB London, Kennedie and most of all Charbel! Make sure you ask for Charbel in sales so you can have the easiest and most pleasant car purchase possible. More

Purchase of C class We found the dealership very receptive and friendly when we arrived, it was our first visit to the London location. We found our vehicle using a web s We found the dealership very receptive and friendly when we arrived, it was our first visit to the London location. We found our vehicle using a web search and filled in the information submitted to the the dealership. Mike replied back within an hour and we set up a viewing of the vehicle worked out the pricing and came to an agreeable purchase price. Will definitely recommend this dealership to others. More

My MB C300 saves my life! I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the im I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the impact and four airbags deployed that surrounded me. I feel my MB car saved my life. I was happy with my car Mike Robinson has found for me and when he learned my car was totaled, he was quick to find me another dream car. I am sold on Mercedes Benz . Thank you Mike Robinson. More

Very Positive I had a great experience buying from MB London. The sales team is very professional, responsive and knowledgeable. Every question or concern I raised I had a great experience buying from MB London. The sales team is very professional, responsive and knowledgeable. Every question or concern I raised was quickly addressed. I didn’t feel any pressure to buy and they were willing to negotiate. Quite impressed! More

Amazing from start to finish We were hesitant to come by at first, but was quickly welcomed and greeted by Tony. He walked us through everything and was able to bring in the car w We were hesitant to come by at first, but was quickly welcomed and greeted by Tony. He walked us through everything and was able to bring in the car we wanted from another dealership. We got our dream car in a week and we couldn't be any happier. We are glad we stopped in and super impressed with Tony's service. More

Great experience Tony was able to get me into the perfect car quickly and hassle free. He spent lots of time going over the features and helped us pick the perfect car Tony was able to get me into the perfect car quickly and hassle free. He spent lots of time going over the features and helped us pick the perfect car at the end of the day. Highly recommended!! More

Exceptional customer service from Markus My experience with Markus has been exceptional. A few times I’ve had issues with my vehicle that needed servicing (windshield crack, flat tire) and bo My experience with Markus has been exceptional. A few times I’ve had issues with my vehicle that needed servicing (windshield crack, flat tire) and both Tony and Markus have been very accommodating in getting me in and out. The communication is excellent and I appreciated how they drove to my work to drop my car off, which made my life a lot easier. The customer service from Markus is definitely next-level and what you should expect from a high end dealership. Markus is also friendly and quick to respond. Based on my experience here, I would definitely recommend this dealership and consider buying another vehicle from them again. More

Great experience!!! Very impressed with the way we were treated like family rather than a customer. Tony's approach to helping my wife and I select the perfect car cannot Very impressed with the way we were treated like family rather than a customer. Tony's approach to helping my wife and I select the perfect car cannot be understated. He listened to all of our concerns, our wants, and most importnantly what we didn't want in a car. He would answer our calls at all hours even after the dealership was closed, and never gave us the "hard sell". It allowed us to feel confident that we were making the right decision in buying a Mercedes-Benz, and more so that we were buying it from the right sales person. I read many reviews online and it shows that we are not alone in how we feel about Tony, his reviews stand head and shoulders above the rest. Good job young man, keep up the good work! More

Unparalleled excellence. I contacted Mercedes-Benz London after viewing their website. New to MB and not having a specific contact, I just happened to be put in contact with I contacted Mercedes-Benz London after viewing their website. New to MB and not having a specific contact, I just happened to be put in contact with Warren Cunningham. Warren was east to speak with, knew his stuff and was extremely professional. He could not have been a better fit for me; he sensed the level of interaction I wanted and made my transition to MB seamless and enjoyable. He contacted me when he said he would; he returned my calls promptly and professionally; and set clear expectations as to next steps. I also spoke briefly with Katrina Wong...equally efficient!! MBL, It’s all about your people. To me, Warren is the face of MB and will be a big factor in me remaining a loyal repeat customer. Oh, the car is pretty awesome too! :) More