Mercedes-Benz London

Service is always very good at the dealership. All service staff are friendly, polite, knowledgeable, helpful. They communicate what service needs to be completed and cost before doing the service so service staff are friendly, polite, knowledgeable, helpful. They communicate what service needs to be completed and cost before doing the service so they are upfront with all costs. More

I initially called MB London late on the afternoon of New Year's Eve enquiring about a pre-owned low mileage MB B200. Tony Yang actually returned my call within an hour that afternoon - very impressive!!! Th Year's Eve enquiring about a pre-owned low mileage MB B200. Tony Yang actually returned my call within an hour that afternoon - very impressive!!! The vehicle in question was a rare "manual transmission" model, which was a requirement of mine. I was calling from Alberta and was serious enough to consider flying to Ontario (I am from Ontario and most of my family still lives there) to test drive it. My main concern at that stage was what condition the pre-owned vehicle was in. Tony provided me with a CarProof, detailed verbal maintenance history and a detailed verbal description of the condition of the vehicle. I explained to Tony that I was also looking at other local vehicles in Alberta - this fact did not diminish Tony's interest in me as a customer or his high level of service. Tony offered to me and soon thereafter sent me a detailed walk-around YouTube video of the vehicle with a verbal commentary as he filmed. The video was extremely helpful for me to assess the vehicles' condition and it showed the B200 to be in excellent condition, just as Tony had represented it to be. Tony also followed up with me several times throughout my car-buying process, at appropriate intervals, to ensure that I had all of the information that I needed and to offer his service to advance a deal. I was able to test drive a similar B200 locally and actually found it to be smaller than I needed. In the end I elected to buy a new Subaru Forester, a vehicle which is slightly larger and offered me all-wheel drive. I live in the Rocky Mountains near Canmore, Alberta and ultimately decided that all-wheel drive was also a necessary requirement. I highly recommend Tony Yang as a sales consultant. I found him to be professional, friendly, knowledgeable, helpful, service-oriented and extremely creative in his approach to getting me the information that I needed 3,000 km away, especially the walk-around YouTube video. More

My experience with Mercedes Benz London has always been a positive one. Since purchasing my first Mercedes I have developed a great relationship with my Sales Representative and the Dealer Principal. Their positive one. Since purchasing my first Mercedes I have developed a great relationship with my Sales Representative and the Dealer Principal. Their service department is second to none, and I am consistently impressed with their treatment of customers and overall willingness to go above and beyond. As a satisfied customer I have recommended, and will continue to recommend, Mercedes Benz London. More

I recently purchased a new CLA 45 and found the experience to be very gratifying. I was fortunate enough to deal with Adam Stockie, he was exceedingly helpful and courteous. He was very knowledga experience to be very gratifying. I was fortunate enough to deal with Adam Stockie, he was exceedingly helpful and courteous. He was very knowledgable in selecting and sourcing the perfect vehicle for me !! I would highly recommend anyone looking for a new car seek out Adam Stockie at Mercedes-Benz of London. More

This is the second time I have purchased a Mercedes Benz with Bill as the salesman. Once again he exceeded our expectations. He is professional, courteous and extremely knowledgeable with the Mercedes Ben with Bill as the salesman. Once again he exceeded our expectations. He is professional, courteous and extremely knowledgeable with the Mercedes Benz product. Bill has once again made my experience buying a new vehicle extremely pleasurable. More

We stopped by MB London on a Saturday afternoon just to look at some SUV(S) and get an idea of which one would best suit our needs. We met with Bill Schonauer who recommended a ML 320 CDI. We were given a look at some SUV(S) and get an idea of which one would best suit our needs. We met with Bill Schonauer who recommended a ML 320 CDI. We were given a short test drive right away and an indoor review of the vehicles' highlights were given to us by Bill. We then spent the next couple of days considering this purchase. From the time we met him until the time we took delivery of that vehicle, Bill provided us with some excellent service. You really can't go wrong purchasing a vehicle from this dealership, they go that extra mile to guarantee that you are completely satisfied with your purchase. Thanks Bill. More

This past summer I purchased a car from Adam Stockie at MB London. Adam helped me find exactly what I was looking for - He came up with multiple options and we went from there. After the purchase he foll MB London. Adam helped me find exactly what I was looking for - He came up with multiple options and we went from there. After the purchase he followed up with on multiple occasions to make sure everything was perfect. I highly recommend Adam, I found him to be prompt, professional and courteous at all times. I am very happy with my car and whole experience! More

Bill was extremely helpful and patient. I was considering several different cars on the lot at the time and he provided excellent knowledge and advice for my first Mercedes purchase. Excellent dealership and several different cars on the lot at the time and he provided excellent knowledge and advice for my first Mercedes purchase. Excellent dealership and car! More

Adam was not only knowledgeable and considerate while I was buying my vehicle, he has continued to provide exceptional customer service. I would highly recommend Mercedes Benz London and Adam Stockie if y was buying my vehicle, he has continued to provide exceptional customer service. I would highly recommend Mercedes Benz London and Adam Stockie if you are looking for an overall great experience. I love my car! More

Adam is an excellent sales person, is professional, and has a very solid foundation regarding the MB Platform. When it came to purchasing/leasing a vehicle he exceeded my expectations. He goes above and be has a very solid foundation regarding the MB Platform. When it came to purchasing/leasing a vehicle he exceeded my expectations. He goes above and beyond regarding service delivery - about a year into my lease I brought my car in for service and he personally delivered my car to me with his own vehicle because there were no loaners available. I would recommend Adam to anyone looking for a MB vehicle. More