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Mercedes-Benz London
London, ON
1,117 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,117 reviews
April 28, 2025
Mike is a true professional carefully matching needs and wants in finding the perfect vehicle for me . Love my new 250 GLA with Amg . Follow-up is amazing also, with personal attendance to pick up my new S wants in finding the perfect vehicle for me . Love my new 250 GLA with Amg . Follow-up is amazing also, with personal attendance to pick up my new SUV to have mechanics check a software issue and returned the same day promptly. I am very pleased to offer the highest possible recommendation for Mike. Truly an exception experience !!! More
by wandafeeney
Employees Worked With
April 25, 2025
Dealership was professional and showed me exactly what I wanted to see Sales rep was fantastic and would recommend him to my friends wanted to see Sales rep was fantastic and would recommend him to my friends More
by ginabeer
April 24, 2025
Mike and his service team pulled out all the stops for us- arranged two consecutive services so that I could be in and out same day, and helped me with a loaner car. On pickup, everything is well done, a us- arranged two consecutive services so that I could be in and out same day, and helped me with a loaner car. On pickup, everything is well done, and car is detailed- thank you! More
by Lisa D
Employees Worked With
Mike Disbrowe
April 24, 2025
Rob and Tony made purchasing my new G63 so easy and stress free. They ensured I felt no pressure in making my decision. They made sure I had lots of time and all the information I needed. I felt real stress free. They ensured I felt no pressure in making my decision. They made sure I had lots of time and all the information I needed. I felt really good about the value I received for my trade in. They treated me great and I fully expect to return to this dealership when It's time to trade in for a new vehicle. Jeff More
by jeffmahoneylondon
March 29, 2025
We recently leased another GLE450 from Mercedes. We have been dealing with Mike Robinson and the London dealership for a number of years now. All we can say it's always been a great experience. Mike We have been dealing with Mike Robinson and the London dealership for a number of years now. All we can say it's always been a great experience. Mike and the staff really know how to take care of customers and always go out of there way to make things happen. Hats off to Mike and the staff at the dealership. Great experience. Thank you from Lisa and Marc More
by Marc
March 27, 2025
I recently purchased a 2023 Mercedes-Benz EQE Sedan from Mercedes-Benz London, and the experience was excellent from start to finish. Dealing with Tony and Mike was exceptional—they were professional, knowl Mercedes-Benz London, and the experience was excellent from start to finish. Dealing with Tony and Mike was exceptional—they were professional, knowledgeable, and made the entire process seamless. I was able to figure out all the details over the phone, including evaluating my trade-in, and when I arrived, everything was ready for me to simply pick up the car. The customer service exceeded my expectations, with clear communication and a commitment to making the entire process hassle-free. The team handled everything efficiently, from paperwork to final delivery, making the experience effortless. I highly recommend Mercedes-Benz London for anyone considering a new vehicle. Their professionalism and dedication to customer satisfaction made my purchase experience outstanding. More
by Tamer
March 19, 2025
I purchased a pre-owned GLA 45 in mid-February, 2025. The dealership was immaculate and reception was pleasant. Tony was great. He showed me the car and its features and details and then left me to my in The dealership was immaculate and reception was pleasant. Tony was great. He showed me the car and its features and details and then left me to my inspection without pressure or "hovering." When I asked about a test drive he passed me the keys and suggested a route I could take covering both smooth and bumpy roads to check everything out. After the drive we talked and he was gracious when I said I wanted to think about it. A few days later I called back and sealed the deal. When I returned to pick the car up the process was quick and efficient. Overall an excellent experience. More
by Mike P.
March 04, 2025
very helpful to close a sale, provide the necessary information as needed. Feel very comfortable to deal with this rep. information as needed. Feel very comfortable to deal with this rep. More
by mike Chai
March 01, 2025
I purchased a Mercedes-Benz C300 three months ago, and I couldn't be happier with my choice! From the moment I walked into the dealership, the staff was incredibly friendly and professional. A special thank couldn't be happier with my choice! From the moment I walked into the dealership, the staff was incredibly friendly and professional. A special thanks to Tony Yang, who took the time to understand my needs and helped me pick the perfect car. When I received the car, the delivery process was smooth and the service was excellent. The entire experience—from selecting the vehicle to driving it off the lot—was seamless and enjoyable. I highly recommend this dealership to anyone looking for top-notch service and a high-quality vehicle. Thank you for making this such a great experience! More
by rasoulgudarzi
Employees Worked With
