Lockwood Kia - Service Centre

Great customer service! Unlike other Kia dealerships I've had some bad experiences at other Kia dealerships in the past but the level of service that I received at this dealership, especially dealing wit I've had some bad experiences at other Kia dealerships in the past but the level of service that I received at this dealership, especially dealing with John, has been a welcoming surprise. I've had a couple pretty major repairs on my vehicle in the last year and John has been phenomenal to deal with in both instances. Always trying to keep the customer happy despite any issues with the vehicle being serviced. Thanks John! More

Superb Excellent service team. They make what is normally an unpleasant situation, a pleasant one... Their technicians are incredible and you can tell everyo Excellent service team. They make what is normally an unpleasant situation, a pleasant one... Their technicians are incredible and you can tell everyone enjoys being in the service department. More

Stellar Service This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and a new car More

Customer Service at its finest I regularly service here because it is close to my work and with the shuttle service, I can get brought to and from work easily while they service my I regularly service here because it is close to my work and with the shuttle service, I can get brought to and from work easily while they service my car. Always greeted with a smile (even at 7:30am). Giulio, the assistant manager, is always happy to help in anyway he can. I’ve been weary of dealerships in the past, but Giulio and his team at Lockwood really make you feel comfortable and stress-free. Even the mechanics are polite and friendly! More

Always willing to help Every time I talk to Bill he goes out of is way to help. He makes it a pleasure to order parts and he's saved my sanity on more than one occasion. Every time I talk to Bill he goes out of is way to help. He makes it a pleasure to order parts and he's saved my sanity on more than one occasion. More

Car Warranty Experience In June of 2017, we purchased a car from Kia (but it wasn't a Kia) and we encountered warranty issues. Salem went above and beyond to support us in th In June of 2017, we purchased a car from Kia (but it wasn't a Kia) and we encountered warranty issues. Salem went above and beyond to support us in this matter. More

Great service Giulio provided me with an excellent service experience from the minute I parked in the service drive-thru. Went above and beyond to ensure my vehicle Giulio provided me with an excellent service experience from the minute I parked in the service drive-thru. Went above and beyond to ensure my vehicle was serviced properly. No BS. No gimmicks. A+++ More

Amazing Giulio was terrific , he explained every aspect of the service I was having done. He's also went through the entire multi point inspection and answerd Giulio was terrific , he explained every aspect of the service I was having done. He's also went through the entire multi point inspection and answerd all my questions . He was extremely polite . More

Amazing service with heart If you want really fast results with a caring manor about the whole experience from start to finish, then Deal Directly with Chris! Thank you so much If you want really fast results with a caring manor about the whole experience from start to finish, then Deal Directly with Chris! Thank you so much for everything you do for your clients Chris keep it up! More

finds what you need in as little amount of time. fins what you need in very little time and responds quickly he is very friendly and will go out of his way to help. it makes you want to come back a fins what you need in very little time and responds quickly he is very friendly and will go out of his way to help. it makes you want to come back at any time. thanx rick More