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Lockwood Kia
Oakville, ON
562 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 562 reviews
September 06, 2016
KIA Forte What great experience!. I have never purchased a KIA and was very impressed with the patience and knowledge of my salesperson. He put me at ease, was What great experience!. I have never purchased a KIA and was very impressed with the patience and knowledge of my salesperson. He put me at ease, was patient with all my questions and fully answered my many questions. He was so professional and easy to talk to. Other sales people at other car makers are or can be very pushy and inpatient, but not the case with Lockwood Kia. As soon as I walked in one of the staff greeted me with a smile and an introduction. I felt at ease right away. The dealership was clean and cars were nicely set up for me to look at. I am very impressed with the customer service. More
by KIA FOTE August 31
Helpful August 26, 2016
Awesome Service From Start to Finish they were patient, understanding and a pleasure to deal with as they are very Knowledgeable on the products they offer. A Great overall experience wi they were patient, understanding and a pleasure to deal with as they are very Knowledgeable on the products they offer. A Great overall experience with the service and Car we bought. More
by Deb W
August 25, 2016
Friendly and Professional Everyone we encountered at Lockwood Kia was welcoming and friendly. Armondo was a real pleasure to work with. He was very knowledgeable about the feat Everyone we encountered at Lockwood Kia was welcoming and friendly. Armondo was a real pleasure to work with. He was very knowledgeable about the features of the car and took time to answer all our questions. We didn't feel pressured at any point during our purchase making the overall car buying experience a positive one. More
by Matt
August 23, 2016
Efficient, Detailed Information as Part of Amazing Service I was looking for a car, with minimizing the monthly cost being my main objective. Charles Divita helped me think outside the box which enabled me to I was looking for a car, with minimizing the monthly cost being my main objective. Charles Divita helped me think outside the box which enabled me to purchase "more car" than I thought I could. Charles provided me with detailed information in a timely manner as I was interested in the budget related details of the purchase rather than the bells and whistles of the car. I came away loving my new car and being really pleased with the cost. More
by Valleiko
Employees Worked With
Charles Divita
August 23, 2016
Nicest group of people Andrew & Logan were so helpful! I bought my new kia soul from there and i wouldnt of gone anywhere else. They were so responsive and easy to talk to! Andrew & Logan were so helpful! I bought my new kia soul from there and i wouldnt of gone anywhere else. They were so responsive and easy to talk to! thank you :) More
by taygimza
Employees Worked With
Andrew Greco, Logan McMahon
August 20, 2016
Do Not Deal with Jeff Wasiliw!! My husband and I were in to view some vehicles, as we are looking for a new car. We told Jeff Wasiliw (our sales rep) our specific needs and wants, a My husband and I were in to view some vehicles, as we are looking for a new car. We told Jeff Wasiliw (our sales rep) our specific needs and wants, as well as what our budget afforded, we were not heard at all as our sales rep tried his hardest to steer us away from our budget and dizzied us with "sales speak" by talking us in circles to try to get us into one of their more expensive vehicles, we did not buy anything and we will not be returning to this dealership, ever. We felt unheard the entire time we were there, and did not care for Jeff's arrogance. More
by Mr. & Mrs. Un satisfied
Employees Worked With
Jeff Wasiliw
August 20, 2016
Amazed From Start To Finish I purchased a brand new Forte SX from Jeff last week and just wanted to say how at ease and comfortable I felt with Jeff. He was just upfront, open a I purchased a brand new Forte SX from Jeff last week and just wanted to say how at ease and comfortable I felt with Jeff. He was just upfront, open and honest with absolutely every little detail. I was also very impressed with his upbeat and positive attitude and energy as well. He even dropped my vehicle off at my home for me. If anyone ever needs a vehicle Jeff is the person to see. More
by Sarah211
Employees Worked With
Jeff Wasiliw
August 20, 2016
Amazing Service Charles was extremely helpful in choosing a car and made it SO easy and anxiety free to get the best price. You can tell that he's not like other sale Charles was extremely helpful in choosing a car and made it SO easy and anxiety free to get the best price. You can tell that he's not like other salesmen... he really does try to help you get the best deal that he possibly can and doesn't hide any fees included. Genuinly great man. Andrew was also extremely helpful with additions to the car like rust protection, however he never tries to sell you anything unnecessary to your needs. Would recommend to a friend 10/10. More
by Dana McKenzie
Employees Worked With
Charles Divita, Andrew Greco
August 18, 2016
Excellent Service, Fast and Easy Purchase Went in looking to buy my first new car. Left owning a brand new Blue 2017 Kia Forte EX. Logan McMahon really knew how to make you feel at home and di Went in looking to buy my first new car. Left owning a brand new Blue 2017 Kia Forte EX. Logan McMahon really knew how to make you feel at home and did a great job helping me get the most with my budget. Thanks to Micheal Holguin for making the financial arrangements easy and doing them as fast as he did! Would definitely recommend Lockwood Kia of Oakville to everyone. More
by GustavJ
August 09, 2016
Excellent Service I recently bought a 2017 Kia Forte and had a great experience. I looked at other dealerships but decided to go with Kia as the service there was excep I recently bought a 2017 Kia Forte and had a great experience. I looked at other dealerships but decided to go with Kia as the service there was exceptional. More
by Alexandra Cipriano
Employees Worked With
Andrew Greco, Logan McMahon, Michael Cairns
