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Lockwood Kia
Oakville, ON
563 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 563 reviews
February 01, 2013
I was referred to this dealership specifically by a friend who purchased a new Kia vehicle. I found the employee's here extremely friendly, always ensuring my comfort, offering coffee or hot chocolate friend who purchased a new Kia vehicle. I found the employee's here extremely friendly, always ensuring my comfort, offering coffee or hot chocolate several times. Very personable. They took great care of me and my family. Colouring books and crayons provided for my son. Sean was fantastic to deal. No tricks or gimics. No pressure to buy. Was straight and honest and gave me a lot of information to walk away with. Answered all phone calls and emails within very short time spans. Sarah was also fantastic, very friendly and easy to deal with. I really enjoyed this experience and made buying a car a lot of fun, rather than the stress that it sometimes brings. More
by medic11449
Helpful January 09, 2013
Live in Ottawa and travelled to Oakville to visit family over christmas. I had just purchased a new Kia earlier that week at great dealership in Ottawa. On the night we had to leave to go to Oakville, someh over christmas. I had just purchased a new Kia earlier that week at great dealership in Ottawa. On the night we had to leave to go to Oakville, somehow one of our babies carseats got snagged and contorted in such a way that we couldn't even take it out of our new car. Being so frustrated and stressed to begin a long trek to Oakville, I even resorted to breaking the latch on carseat to have access for other things needed. My patience got the best of me and I decided not to damage the carseat. We drove down with this extra carseat all the way down to Oakville. Next day, I thought i'd try to see if a kia dealer in the area was open to hopefully help me with this situation. I called Budds up and they were open. I drove to dealership unannounced and talked to a young gentleman about my predicament. He told me to bring car into bay and he would see what he could do. He did his best to no avail, but I was content with his effort, but I figured there was no option. He decided to call one of the service technicians to have a look. This young fellow calmly looked at the situation and fiddled around with the latches and carseat. He figured where there were release screws that he could loosen to take out the bar to release the car belt. It was tricky and he needed some varying tools, but he did it. Thank you so much to those 2 guys for helping us with an embarrassing problem. We were there on Sat Dec 22nd in afternoon. It's nice to see Kia maintains great dealerships in different cities! More
by jjnsp
Employees Worked With
no pictures to names unfortunately
February 25, 2012
One of the best experiences I've had buying a car (I bought a 2012 Forte Sedan, hard to find colour), this is a way of doing business, many dealerships should look at these guys and learn (please, don't bought a 2012 Forte Sedan, hard to find colour), this is a way of doing business, many dealerships should look at these guys and learn (please, don't get me wrong, I don't work and I am not affiliated with any dealerships, I am in a totally unrelated business and usually I tried to avoid dealerships all together, but now I had to buy a new car for my son). Drago, Mary and Lee just made this experience what I always imagined when buying a car, even if I was probably a very annoying person (always checking three times, not twice, every word in the documents, being very susceptible and critical - because recently I had my share of a very bad and disgusting experience with another KIA dealership) Thanks guys. More
by ciocanu
Employees Worked With
Lee, Drago and Mary
