Lexus of London - Service Centre

Awesome service Everything from setting up appointment to treatment of us as clients to friendly service, and knowing that are vehicles are getting experienced people Everything from setting up appointment to treatment of us as clients to friendly service, and knowing that are vehicles are getting experienced people servicing our vehicles. More

Excellent service I always have excellent service from my assistant manager Karen. She is always up to date on everything and if she doesn't have it on hand, she find I always have excellent service from my assistant manager Karen. She is always up to date on everything and if she doesn't have it on hand, she finds out quickly. More

Great experience with executive package I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. They got the salt stains out of the carpet and clean the interior beautifully. Will definitely be taking it back there again More

Exceptional customer experience! Service starts once you drive into the service bay, your not even out your car door & someone is right there. A great start to an exceptional experien Service starts once you drive into the service bay, your not even out your car door & someone is right there. A great start to an exceptional experience. Everyone is professional, courteous, friendly & customer focused, they just can't do enough for you. I was kept informed on the progress of my service, continued commitment. Ordered a cargo liner from Andy & the exceptional customer service continued. Delivery was next day & Andy installed when my wife drove into the service bay. Great service. Cheers! More

GS 350 Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and b Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and business of their customers. More

Thank you Romeo !!! Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. More

Always friendly and accommodating Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back to correct work done More

Excellent service I own a 2013 Lexus CT 200. I have been taking my car to Lesus of London for service for 2 year and I am very satisfied with their services. They are a I own a 2013 Lexus CT 200. I have been taking my car to Lesus of London for service for 2 year and I am very satisfied with their services. They are always able to accommodate late appointments ( convenient for me due to work schedule) . Service is always fast and efficient. Loaner car provided helps as well, as I am able to continue my daily tasks instead of waiting for my car. More

Satisfied service and nice purchase experience The service center and salesman gave me a very satisfied service, which included a full instruction about how to drive the car, answer our phone call The service center and salesman gave me a very satisfied service, which included a full instruction about how to drive the car, answer our phone call in late night about any questions about the car I planed to purchase, their nice attitude made me and my friends feel happy and delightful! I will recommend it to my friends who want to buy a car in the future. More

Excellent service experience as usual As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comf As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comfortable. This dealership is an excellent brand ambassador for Lexus. More