Lexus of London - Service Centre

I had an excellent experience and service with Lexus of London I moved to London this year And always had my service done in Sarnia at Bailey Toyota I am completely satisfied with the service and spot on c London I moved to London this year And always had my service done in Sarnia at Bailey Toyota I am completely satisfied with the service and spot on care and kindness shown to me by the service dept receptionist and salesperson Sue I shall definitely return for further service on my Le us ES350 More

Excellent service and environment as always,Karen was Excellent service and environment as always, Karen was very prompt in booking appointment for our Winter tire change, Showed up early for appointmen Excellent service and environment as always, Karen was very prompt in booking appointment for our Winter tire change, Showed up early for appointment and was accommodated without wait. Keep up the great work. JR More

Right from the beginning of becoming a customer, I have been treated very well. The people at the dealership have proven themselves more than once on my behalf. been treated very well. The people at the dealership have proven themselves more than once on my behalf. More

Excellent service! You really need to amend this section "Your review needs to be at least 25 words long" because a person can not submit their remarks if there is not 25 words. I just needed two! "Your review needs to be at least 25 words long" because a person can not submit their remarks if there is not 25 words. I just needed two! More

Front office staff are friendly and personable. However the service workers are inept and should not be allowed access to cars without supervision.The work listed on the work order is not necessarily compl the service workers are inept and should not be allowed access to cars without supervision.The work listed on the work order is not necessarily completed.Unfortunately if service work is not done at the dealership, warranty problems are sure to arise. This ensures that customers return to shoddy treatment instead of looking for reliable work More

The best Service Department I have ever experienced- bar none. I have never been undeserved. The team is polite, professional and proficient a- always exceeding expectations. Thank you. none. I have never been undeserved. The team is polite, professional and proficient a- always exceeding expectations. Thank you. More

Great service experience as always, my car is running great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment, car is always spotless makes you feel good driving it. More

I am very impressed. This was my first experience at this location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than other Lexus Dealerships I have been to previously. I will be back, thank you! More

Lexus has always made incredible products which go a long way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even dur way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even during covid times More

I was early for my appointment but staff took my vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle washed and cleaned inside. Excellent service completed in a timely manner. More