1,001 Reviews of Lexus of London - Service Centre
Right from the beginning of becoming a customer, I have been treated very well. The people at the dealership have proven themselves more than once on my behalf. been treated very well. The people at the dealership have proven themselves more than once on my behalf. More
Excellent service! You really need to amend this section "Your review needs to be at least 25 words long" because a person can not submit their remarks if there is not 25 words. I just needed two! "Your review needs to be at least 25 words long" because a person can not submit their remarks if there is not 25 words. I just needed two! More
Front office staff are friendly and personable. However the service workers are inept and should not be allowed access to cars without supervision.The work listed on the work order is not necessarily compl the service workers are inept and should not be allowed access to cars without supervision.The work listed on the work order is not necessarily completed.Unfortunately if service work is not done at the dealership, warranty problems are sure to arise. This ensures that customers return to shoddy treatment instead of looking for reliable work More
The best Service Department I have ever experienced- bar none. I have never been undeserved. The team is polite, professional and proficient a- always exceeding expectations. Thank you. none. I have never been undeserved. The team is polite, professional and proficient a- always exceeding expectations. Thank you. More
Great service experience as always, my car is running great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment, car is always spotless makes you feel good driving it. More
I am very impressed. This was my first experience at this location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than other Lexus Dealerships I have been to previously. I will be back, thank you! More
Lexus has always made incredible products which go a long way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even dur way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even during covid times More
I was early for my appointment but staff took my vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle washed and cleaned inside. Excellent service completed in a timely manner. More
Lexus of London staff are friendly and knowledgeable, the service from all the departments is excellent and reasonable. Overall it has been a great experience, from the purchasing and financing of my vehicle service from all the departments is excellent and reasonable. Overall it has been a great experience, from the purchasing and financing of my vehicle to having it serviced. Thanks Lexus of London. More
We have dealt with this dealership for 12 plus years and are driving our fifth RX 350. Our experience at this dealership has always been excellent. The staff are friendly and courteous. Karen is outstanding are driving our fifth RX 350. Our experience at this dealership has always been excellent. The staff are friendly and courteous. Karen is outstanding. More