Back

Lexus of London - Service Centre

London, ON

4.9
1,001 Reviews

1,001 Reviews of Lexus of London - Service Centre

Sort by
December 15, 2020

Right from the beginning of becoming a customer, I have been treated very well. The people at the dealership have proven themselves more than once on my behalf. More

by laurel67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Vandermolen
December 14, 2020

Excellent service! You really need to amend this section "Your review needs to be at least 25 words long" because a person can not submit their remarks if there is not 25 words. I just needed two! More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Front office staff are friendly and personable. However the service workers are inept and should not be allowed access to cars without supervision.The work listed on the work order is not necessarily compl More

by jbeamish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Craig
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

The best Service Department I have ever experienced- bar none. I have never been undeserved. The team is polite, professional and proficient a- always exceeding expectations. Thank you. More

by Gpulford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mann
December 11, 2020

Great service experience as always, my car is running great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

I am very impressed. This was my first experience at this location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than More

by WC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
December 03, 2020

Lexus has always made incredible products which go a long way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even dur More

by Rob G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
November 25, 2020

I was early for my appointment but staff took my vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle More

by Don015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
November 20, 2020

Lexus of London staff are friendly and knowledgeable, the service from all the departments is excellent and reasonable. Overall it has been a great experience, from the purchasing and financing of my vehicle More

by larry.mcnaughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini, CARMEN Jones
November 19, 2020

We have dealt with this dealership for 12 plus years and are driving our fifth RX 350. Our experience at this dealership has always been excellent. The staff are friendly and courteous. Karen is outstanding More

by hdmoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
42
...