Lexus of London - Service Centre

Consistently going the extra mile to add good service and satisfaction during about a dozen maintenance service visits over the past 5 years for us satisfaction during about a dozen maintenance service visits over the past 5 years for us More

Had to do a quick appointment on a problem I was having with a tire. Karen was able to fit me right in get things fixed and also work in some other service items I was almost do for anyway to get things do with a tire. Karen was able to fit me right in get things fixed and also work in some other service items I was almost do for anyway to get things done all at once and efficiently. Among the reasons I continue to maintain that this Dealership service department is easily the best I have ever dealt with. More

Consistently customer focused, any work performed has always been as described. Frequently have a loaner available if need be. Washing my car after service is always appreciated. always been as described. Frequently have a loaner available if need be. Washing my car after service is always appreciated. More

We have been a Lexus of London client for the past 5 years. All of our visits be it sales or service have been good experiences. Yesterday's service was a step up. Dale's attention from start to fini years. All of our visits be it sales or service have been good experiences. Yesterday's service was a step up. Dale's attention from start to finish was exceptional. We recommend Lexus of London at every opportunity. More

Excellent service. Very polite people working there.Good explanation of the work that was being done and why. Nice bright showroom with plenty of new cars to look at and dream of having. explanation of the work that was being done and why. Nice bright showroom with plenty of new cars to look at and dream of having. More

This car is my baby. She is always well cared for and the wash/clean is always a welcomed perk! Downside is, I always get a nicer car than what I currently have as a loaner. It results in me wanting an upgr wash/clean is always a welcomed perk! Downside is, I always get a nicer car than what I currently have as a loaner. It results in me wanting an upgrade, my husband telling me I’m expensive enough, and me not getting a new car. Alas, such is life. More

Karen is consistently excellent and we are always pleased with our service. We use Lexus service to be sure the job is done right. The car is always washed and ready in a timely manner. with our service. We use Lexus service to be sure the job is done right. The car is always washed and ready in a timely manner. More

Excellent service. I had a couple of specific demands which were met. I keep my tires at different pressures. Everything done on time. Waiting area properly set up for social distancing. which were met. I keep my tires at different pressures. Everything done on time. Waiting area properly set up for social distancing. More