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Lexus of London - Service Centre

London, ON

4.9
1,007 Reviews

1,007 Reviews of Lexus of London - Service Centre

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June 17, 2021

Very efficient and considerate. The valet service for covid times was appreciated. Is great to get the car returned shining and spotless clean both inside & outside More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2021

Service department was able to fit me in at the last moment and got my clock working within 15 mins. Dale even made sure my car was washed. More

by Mike
Customer Service
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

As usual another great service call. They picked it up for me and returned it looking better than it looked going in. Many thanks for a all your help! More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Excellent service. Appreciate the car pick-up and delivery service to Sarnia. Couldn't have had service otherwise. The best car dealer we have been involved with in our 50 years of buying cars. More

by Gary S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

Tire punctured near the shoulder. They tried the less expensive patch, but it did not hold. When a new tire was required they waived part of the installation. I felt they were very fair. Carmen was great More

by Jk1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
May 23, 2021

Carmen was outstanding .... what more can I say? why does this have to be 25 words the service was definitely better than the survey .... .na na na na na na na More

by dave.coffell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
May 21, 2021

Always friendly, provide useful suggestions, were able to answer any questions I had. Very organized and straight forwards. Always a good experience coming into the Lexus dealership. More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
May 20, 2021

I’ve been a Lexus customer for over 25 years and have never had anything but excellent service. Staff always very friendly and helpful. I would definitely recommend them to anyone considering buying a More

by jannetde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
May 14, 2021

Fantastic group of people who work very well together. I alway feel like I am the most important customer on every visit. Whether it be for service or to get a new vehicle. More

by Jasen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum, Lauren Rossini
May 12, 2021

Very friendly , professional and knowledgeable. Provided options for the work to be done . No concerns with any of the service. I always appreciate the car wash too. Thank you More

by T.j.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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