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Lexus of London - Service Centre

London, ON

4.9
1,007 Reviews

1,007 Reviews of Lexus of London - Service Centre

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April 13, 2022

Very patient, and great service, always reply in time. Good experience to pick my car. Nice dealer. More

by MeiqiLiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Lexus of London responded

Good Afternoon! Thank you for taking the time to leave Larry a review! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

April 08, 2022

I can't rate the dealership as I have never been. I'm so sad to see that he has left Volvo. As a client he made you feel like you part of a family, not just another customer. He took the time to l More

by Melissa M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Lexus of London responded

We are happy to have him! We service all makes at Lexus of London so feel free to come in for a coffee and complimentary car wash sometime! Thank you for taking the time to leave a review. Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

March 29, 2022

I was able to schedule a timely appointment within minutes. Service was completed as scheduled. Very professional approach by all the service staff. BRAVO More

by Tony.dagnone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Padma Gurung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Lexus of London responded

Thank you for taking the time to leave a review Tony! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

March 26, 2022

The last visit getting my winter tires changed, was a pleasure. Friendly & polite staff. Car was done within the time I requested. More

by mvharasym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Lexus of London responded

Thank you for taking the time to leave a review! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

March 25, 2022

Thank you for notifying me when I need a service. Service Dept. employees were friendly, polite, and very knowledgeable. More

by RefaatHadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikkole Nolet
May 13, 2022 -

Lexus of London responded

Thank you for taking the time to leave a review! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

March 25, 2022

Excellant service. The staff who work there are very experience and kind. The gentleman who directs you into the garage paid extra attention to guide you in and to ens More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Campbell
May 13, 2022 -

Lexus of London responded

Thank you for taking the time to leave our amazing Service team a review! Have a great day! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

March 25, 2022

Service is always superb, vehicle is always washed nice upon pick up and employees are always very friendly. More

by Bevgreene1
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Lexus of London responded

Hi Bev, Thank you for taking the time to leave a review! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

March 15, 2022

LEXUS OF LONDON by far is the best dealership in London. Not only the Lexus vehicles are outstanding, but the service no matter what department you are dealing with, you are treated very special with respec More

by Moshe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
May 13, 2022 -

Lexus of London responded

Thank you for taking the time to leave us a review! We really appreciate it! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

March 13, 2022

Found all personnel at the dealership reliable and relevant with a timely approach. I’ve visited a couple of times and have work done at no charge. I will continue to recommend this dealer to friends More

by Gerald Symonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
March 12, 2022

Great service, in and out in the time the service advisor told me. Excellent experience. More

by w.keith.lawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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