Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,007 Reviews of Lexus of London - Service Centre
Sort by
June 09, 2022
Great service, above and beyond. People here go out of their way to give you good service. People here go out of their way to give you good service. More
by Is250
June 03, 2022
The service people at Lexus of London are always exceptional. Most recently, I was helped by Dale when I put in a call for help. Dale responded very quickly and in a concerned manner. When I had the exceptional. Most recently, I was helped by Dale when I put in a call for help. Dale responded very quickly and in a concerned manner. When I had the work I needed done, Romeo helped me choose a repair option well suited to my situation and showed great care in making sure the problem was resolved. I was very grateful for the above and beyond service I received! More
by Elaine
May 31, 2022
Karen made our the whole process of ordering and getting our new tires installed very easy and enjoyable. She is very friendly, professional & was very accommodating to our needs. A true asset to your dea our new tires installed very easy and enjoyable. She is very friendly, professional & was very accommodating to our needs. A true asset to your dealership! More
by aevans697
Employees Worked With
May 30, 2022
Great service, they did beyond my initial need, very professional and friendly , this is the dealer that I alway trust professional and friendly , this is the dealer that I alway trust More
by Bingyang
Employees Worked With
May 27, 2022
Always greeted so nicely and politely by all staff. Always well taken care of 10+ Always well taken care of 10+ More
by annette
May 26, 2022
The service was fast, friendly and efficient. The car was ready and washed at the time agreed upon. The car was ready and washed at the time agreed upon. More
by dround
Employees Worked With
May 20, 2022
My car did not drive as smoothly as when I drove to you. I need some closure I need some closure More
by Urmimehta1
Employees Worked With
May 19, 2022
I would never buy a car from another dealership - the customer excellence exceeds all expectations every single time. Beyond worth it. Thank you, Romeo. customer excellence exceeds all expectations every single time. Beyond worth it. Thank you, Romeo. More
by chenders
May 13, 2022
Not a fan of Dale or the service department. Wish I didn’t buy a Lexus and will definitely never buy another one again. The service department is probably the worst I have been to and I dread ha Wish I didn’t buy a Lexus and will definitely never buy another one again. The service department is probably the worst I have been to and I dread having to go back. Before you buy your car they are so wonderful, after, I feel they just don’t care at all. I do not recommend this service department More
by Unhappy consumer
Employees Worked With
April 15, 2022
I had my vehicle in for my seasonal tire change over, and, as always, was treated as a valued customer. Great to see that Romeo is back, he is part of a great service team, along with Karen, Dale, and N and, as always, was treated as a valued customer. Great to see that Romeo is back, he is part of a great service team, along with Karen, Dale, and Nikkole. More
by Angelo T
