1,007 Reviews of Lexus of London - Service Centre
Great service and Karen is awesome. She's really on the ball, even calling me when I called and didn't leave a msg. She's really on the ball, even calling me when I called and didn't leave a msg. More
From Jordan Sanchez in sales, Romeo Nissan service advisor ( and new service advisor, Arden), to Ryan Welsh in parts a big thank you. I appreciate your professionalism and I know I'm definitely at the advisor ( and new service advisor, Arden), to Ryan Welsh in parts a big thank you. I appreciate your professionalism and I know I'm definitely at the right dealership for my latest car. More
Trust is the quality that comes to mind when dealing with Lexus of London. I wouldn’t consider an alternate site for servicing my car. Thank you Karen for your friendly and competent assistance. Lexus of London. I wouldn’t consider an alternate site for servicing my car. Thank you Karen for your friendly and competent assistance. More
Nice staff, they offered drop off and pick up if you can’t wait the car to be fixed. But I am not sure why I had the following problem :I went for service 3 .the lighting system went on and off many tim can’t wait the car to be fixed. But I am not sure why I had the following problem :I went for service 3 .the lighting system went on and off many times just after the service, I never had this problem before. they said alignment needs adjustment, even though , we never feel that . I paid 170$ Then I found a day later if I took off my hand from the steering wheel 🛞 my car is moving to the right in a straight street 😔 More
Awesome service. Very professional and knowledgeable. Went in for winter tire change over and an oil change and they told me that I didn't require an oil change yet Very professional and knowledgeable. Went in for winter tire change over and an oil change and they told me that I didn't require an oil change yet. Very Honest. I had a wonderful experience. More
Great service, friendly greeting, great staff members. Felt very welcome and appreciated. Thank you again! Felt very welcome and appreciated. Thank you again! More
Commitment timely service honesty reliability respectful environment and friendly highly experience in all areas perfect team work staff environment and friendly highly experience in all areas perfect team work staff More
Always great service, they explain everything needed, provide a loaner, keep me updated and have the car done when promised. provide a loaner, keep me updated and have the car done when promised. More
Another exceptional service experience. Dale Craig listened to my specific requests for a Florida winter stay (i.e. car must run A-1 until I return in April 2023) and they were done properl Dale Craig listened to my specific requests for a Florida winter stay (i.e. car must run A-1 until I return in April 2023) and they were done properly. Attention to detail and customer satisfaction are hallmarks of Lexus of London. More
Karen and Romeo are the face of Lexus of London and much appreciated by this longtime customer. appreciated by this longtime customer. More