Lexus of London

Exceptional experience with Peter Engelmanas. My car was towed in over the weekend. Peter called me first thing Monday morning to go over what was wrong with the car. He assured me it would be l My car was towed in over the weekend. Peter called me first thing Monday morning to go over what was wrong with the car. He assured me it would be looked after in a timely fashion. My problem was diagnosed and repaired quickly and I was back on the road that morning. Thank you Peter for all your help! More

Our first experience with Lexus of London and their representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was acco representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was accommodating and honest. What better endorsement then to add that we will become a returning customer. Ron B, London ON. More

Lisa Ali took excellent care of our family as we purchase our new car. Thank you! our new car. Thank you! More

I had my 2022 Lexus NX 450h+ in for a safety service on Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They a Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They accommodated me and as I have experienced before the service, professional individuals met my expectation. Friendly, timely service and post review of my vehicles condition.. I also asked for a quote on four new all weather tires and that was provided in a written form installed and balanced. More

Larry is a wonderful agent. He is super patient and considerate, always responding quickly to my questions and needs. He is super patient and considerate, always responding quickly to my questions and needs. More

We purchased a used Honda Civic from Lisa Ali. She was lovely, knowledgeable and a great sales person. Definitely would recommend her to anyone looking to purchase a Lexus, or a used Honda! She was lovely, knowledgeable and a great sales person. Definitely would recommend her to anyone looking to purchase a Lexus, or a used Honda! More

Larry was fantastic, he guided my dad and I in trading in our old car and applying it to our newly purchased vehicle with ease. Could not have been a smoother process! Thank you Larry! our old car and applying it to our newly purchased vehicle with ease. Could not have been a smoother process! Thank you Larry! More

Heather greeted me very graciously when I entered. I explained my problem with my Lexus and she was able to put it in writing in order for the tech to understand. She proceeded to explain the process I explained my problem with my Lexus and she was able to put it in writing in order for the tech to understand. She proceeded to explain the process in how my car will be handled. I was very impressed with the precision and detail in which my issued was handled! Thanks Heather1 More

This is by far the most professional, courteous, and friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term custo friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term customer relations and loyalty, and their service continues well beyond the transaction. Lexus of London holds the standard of customer service that others should strive to reach. Well done! More