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Lexus of London
London, ON
3,596 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,596 reviews
October 05, 2022
It was my great pleasure to have my first car here, my whole family loves Lexus a lot. I appreciate all the services. Thank you. whole family loves Lexus a lot. I appreciate all the services. Thank you. More
by katetwan829
Helpful October 05, 2022
This is the second vehicle we have gotten from lexus. Both times Rick was great to work with. He helped us find the right car for us. Already looking forward to number 3. Both times Rick was great to work with. He helped us find the right car for us. Already looking forward to number 3. More
by 85chev
Employees Worked With
October 04, 2022
When l inquired about the vehicle I now own Jillian was very quick to respond. She was professional and answered all my questions about the vehicle. Thank-you so much very quick to respond. She was professional and answered all my questions about the vehicle. Thank-you so much More
by jeremiehiscock
Employees Worked With
October 03, 2022
First of all, thank you for a Lexus of London really good customer service and all the people there friendly Jordon Craib he is really helpful and I recommend all the people to reach Jordon Craib .👍 customer service and all the people there friendly Jordon Craib he is really helpful and I recommend all the people to reach Jordon Craib .👍 More
by Mahdi alhasan
September 29, 2022
In 2017 I purchased my vehicle at Lexus of London even though I live in the Windsor area. I could not be happier with my decision. The service has been excellent, and the staff is friendly and professiona though I live in the Windsor area. I could not be happier with my decision. The service has been excellent, and the staff is friendly and professional. More
by Larry
September 27, 2022
Always excellent service - Karen is very pleasant and professional, as is the rest of the staff. professional, as is the rest of the staff. More
by jcollez
Employees Worked With
September 27, 2022
Lexus of London provided exceptional service! I would not hesitate to recommend this dealership to others. Kudos to Rick and all of the wonderful staff with whom I dealt. I would not hesitate to recommend this dealership to others. Kudos to Rick and all of the wonderful staff with whom I dealt. More
by Barry
Employees Worked With
September 27, 2022
Very pleased with the service and the experience I had with lexus of London. Thank you Rick Watson for the friendly and professional service. Great place to buy a car. with lexus of London. Thank you Rick Watson for the friendly and professional service. Great place to buy a car. More
by Lamiaitani
Employees Worked With
Other Employees :
Thank you John for the 45 minutes information about the car
September 24, 2022
Excellent dealership to deal with. No pressure sales, fair and honest. It was a pleasure. No pressure sales, fair and honest. It was a pleasure. More
by carolhaight1
Employees Worked With
September 23, 2022
Larry is a perfect salesperson. He helped me to find the suitable car to use. Also the Chinese sale’s group is really friendly. He helped me to find the suitable car to use. Also the Chinese sale’s group is really friendly. More
by wyan38915
