Lexus of London

I recently had the pleasure of purchasing a vehicle at Lexus of London and must commend the exceptional service I received from my sales representative Lisa Ali. From the moment we spoke on the phone to o Lexus of London and must commend the exceptional service I received from my sales representative Lisa Ali. From the moment we spoke on the phone to our interaction in person, I was throughly impressed by the professionalism and attentiveness Lisa provided. Her knowledge about the vehicle I was interested in was impressive. It showed that she took the time to understand my needs and preferences as a customer. She patiently answered all my questions and at no point did I feel rushed or pressured into making a decision. Her professionalism and transparency throughout the entire process were refreshing, greatly appreciated and a great reflection of the Lexus Brand. More

I recently visited Lexus of London to explore the Highlander Hybrid, and I am thoroughly impressed. Lisa Ali, my sales representative, was exceptionally knowledgeable and answered all my questions. T Highlander Hybrid, and I am thoroughly impressed. Lisa Ali, my sales representative, was exceptionally knowledgeable and answered all my questions. The test drive highlighted the comfort and efficiency of the hybrid engine. The dealership is well-maintained, and the professionalism of the team is evident in every interaction. I highly recommend Lexus of London, especially if you work with Lisa. Their customer service and expertise are top-notch! More

I recently entrusted my vehicle to Peter for service, and his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspe his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspecting my Lexus IS300 to address two specific noise concerns. I highly recommend Peter as a service advisor. Thank you for the exceptional assistance. More

The team at Lexus, specifically Peter Engelmanas, went above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchase above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchased from them directly, they treated me as if I did and even helped to cover the cost of some parts that should have been out of pocket for me. I will be coming back for service for the remaining life of this vehicle. They are a honest group of people, something hard to find these days... More

I recently visited Lexus of London in search of a new Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sor Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sort out what my best option would be. The whole process was handled with warmth and professionalism, on the part of all staff involved. All staff I have encountered on my 4 visits to the dealership have been welcoming and projected, what has to be the dealership's corporate goal, excellent ( & verified) customer satisfaction. Well done all! More

We had amazing experience with Lexus. Jillian was helpful and knowledgeable. Never rush or push us to make a decision . Will recommend her to all my friends Jillian was helpful and knowledgeable. Never rush or push us to make a decision . Will recommend her to all my friends More

Been to a lot of dealerships in London and this one was great enough we didn't even need to go to another one. Lisa took us in and listened to all our needs and made it especially easy even with a 3 year o great enough we didn't even need to go to another one. Lisa took us in and listened to all our needs and made it especially easy even with a 3 year old there. The fact that she AND the dealership made it easy for a mother with a child has us sold immediately, I am so happy with my Lexus SUV!! Thanks especially to Lisa More

Love my new 2024 Lexus RX 500h fsport! Lisa Ali was great start to finish! Lisa Ali was great start to finish! More

Great service, thank you so much for your help, I will come back for next come back for next More

Lisa was friendly, fast and easy to work with. No concerns. Pick up could have been better no red Lexus bow, and missing item ordered on pick up day. No concerns. Pick up could have been better no red Lexus bow, and missing item ordered on pick up day. More