Lexus of London

a car expert and a kind person so lucky to meet Jack Ji when buying my first car. Amazing expertise, can judge a car's problem by hear its running. So gentle and kind, make you feel so lucky to meet Jack Ji when buying my first car. Amazing expertise, can judge a car's problem by hear its running. So gentle and kind, make you feel like home. Great experience! More

Purchased a 2010 Lexus IS250 MT Amazing experience at Lexus of London. Stephanie and Joe provided an honest, prompt, and painless service that went over and beyond my expectations. I Amazing experience at Lexus of London. Stephanie and Joe provided an honest, prompt, and painless service that went over and beyond my expectations. I am very satisfied and will be coming back in the future. The 1.5 hour drive was worth every second. More

A good dealer Jack Ji is a very friendly, patiently and helpful dealer in Lexus of London. The amazing thing is Jack speaks both English and Chinese which is Jack Ji is a very friendly, patiently and helpful dealer in Lexus of London. The amazing thing is Jack speaks both English and Chinese which is very helped for a new family when first time arrived in London. He explained every single detail patiently before and after the purchasing. Thank you, Jack and Lexus of London. More

EXCELLENT CUSTOMER SERVICE LEXUS OF LONDON is one of the best dealership that I have even been, it is magnificent and I felt comfortable every time i visit there. they have an e LEXUS OF LONDON is one of the best dealership that I have even been, it is magnificent and I felt comfortable every time i visit there. they have an excellent and profession team that provided me an great advices when I was having my new lexus. and especially for the agent I work with, JACK JI, who is really considering the need of the customer. More

Always great advice and service I've had my car serviced by Lexus of London for over a year now after having moved from Waterloo. Since coming to Lexus of London Karen, Romeo and th I've had my car serviced by Lexus of London for over a year now after having moved from Waterloo. Since coming to Lexus of London Karen, Romeo and the rest of their team have always handled all of my requests, questions, and my car with the utmost respect and care. They've always offered alternatives but when doing so they have given me both the pro's and the con's with every service or repair. I can't imagine taking my car to anyone else! More

Excellent Service I would like to acknowledge the excellent level of service provided by Karen Campbell at Lexus of London. Karen is extremely knowledgeable, friendly, I would like to acknowledge the excellent level of service provided by Karen Campbell at Lexus of London. Karen is extremely knowledgeable, friendly, professional, and accommodating from the time of booking through to completion of service. She takes the time to thoroughly explain the recommended work as well as what was done per the invoice. Karen has also gone above and beyond in answering questions on the phone and in the dealership by providing assistance with a loaner car when needed and showing me how to address smaller issues with my key fob, window washer fluid refill, and others. Thank you Karen! Nancy More

Purchase of Used Lexus Overall the experience was very efficient and expertly handled. All questions were answered in a very friendly manner. The staff couldn't be any more Overall the experience was very efficient and expertly handled. All questions were answered in a very friendly manner. The staff couldn't be any more helpful if they tried. More

I had a very pleasant sales process and received excellent customer service. The sales person was very knowlegeable and courteous. He explained options and financing terms very well. The dealer w excellent customer service. The sales person was very knowlegeable and courteous. He explained options and financing terms very well. The dealer was able to locate a car for me very quickly and went above and beyond to get it for me. They even gave me a free of charge brand new Lexus as a loaner until my car was ready. The car was delivered as agreed in perfect condition will all paperwork ready to go. Tom showed us how to work everything and was very genuine in thanking us for the business. I look forward to many years of working with Lexus of London. More

We have bought two Lexus at this dealership and have had only fantastic service! Stephanie explained everything extremely well and set all of the controls, linked our phone etc. We very much appreciate th only fantastic service! Stephanie explained everything extremely well and set all of the controls, linked our phone etc. We very much appreciate this dealership! We would recommend it to anyone. More

We were very satisfied with the service and price given to us. Mat Granger was very helpful and friendly in his dealing with us. we would not hesitate to recommend London Toyota/Lexus. to us. Mat Granger was very helpful and friendly in his dealing with us. we would not hesitate to recommend London Toyota/Lexus. More