Lexus of London

Building brand loyalty with excellent service and products. I would like to thank Sue Vincent for her patience and help searching for an RX350. She is a class act with no pressure tactics or games. She is very I would like to thank Sue Vincent for her patience and help searching for an RX350. She is a class act with no pressure tactics or games. She is very friendly, considerate and saved me a lot of time with her experience and knowledge of the brand. It is my first Lexus and definitely not my last. I look forward to dealing with her and Lexus of London again in the future. More

exceptional service servicing our vehicles at Lexus of London is nothing but awesome from the moment we step in the building to the time we leave, all staff are friendly, servicing our vehicles at Lexus of London is nothing but awesome from the moment we step in the building to the time we leave, all staff are friendly, knowlegable and helpful More

Rick Watson - first class Just like the vehicles you sell I must say Rick Watson was first class all the way. From the initial first phone call to the time I pulled away in my Just like the vehicles you sell I must say Rick Watson was first class all the way. From the initial first phone call to the time I pulled away in my new NX Rick was kind and courteous and was able to answer my many questions and never did I feel pressure to buy. Would I recommend Rick Watson and Lexus Of London? I have and will continue to do just that! More

excellent dealer！ this is my first car and jeck is very good!He is prudentially and in patience. He and his assistant help me a lot! Tihs is a nice experience! this is my first car and jeck is very good!He is prudentially and in patience. He and his assistant help me a lot! Tihs is a nice experience! More

Top Notch My recent experience with buying a car at Lexus was Top Notch. I was pleased with the knowledge, courtesy, and experience shown by Sue Vincent. The My recent experience with buying a car at Lexus was Top Notch. I was pleased with the knowledge, courtesy, and experience shown by Sue Vincent. The pleasant feelings remain after dealing at Lexus. James Hendry More

Friendly, courteous and professional staff. Purchased a vehicle perfectly suited to my needs and driving enjoyment. Vehicle was ready for me, washed, cleaned for my viewing and test drive. His Purchased a vehicle perfectly suited to my needs and driving enjoyment. Vehicle was ready for me, washed, cleaned for my viewing and test drive. History of the vehicle was available , purchasing experience not stressful at all, no old "bait and switch" routine. Salesperson was well prepared, very professional. Accomodated questions, listened and answered with accuarte information. Business manager made the process simple and very efficient. made a great purchase of an amazing vehicle at an amazing pricing, Many thanks to Lexus of London More

Regular Service They took very good care of us. When I showed the shop advisor an issue I thought was really minor, they were on it. Lexus is stepping up and doing an They took very good care of us. When I showed the shop advisor an issue I thought was really minor, they were on it. Lexus is stepping up and doing another major parts replacement under warranty. Parts ordered and installation scheduled. Car was washed and ready to go when we got back with the loaner. They also swapped my winter tires (mounted) for the summers! Really enjoyed the experience. More

Servicing All servicing work has always been attended to and completed with perfection. Lexus goes beyond in their work and courtesy to their clients. All e All servicing work has always been attended to and completed with perfection. Lexus goes beyond in their work and courtesy to their clients. All enquiries I have made have been answered and have been most helpful. More

Outstanding Customer Experience at Lexus of London First time customer at Lexus of London They've set the bar really high and are experts at building cutomer loyalty. Rick Watson was exceptional and First time customer at Lexus of London They've set the bar really high and are experts at building cutomer loyalty. Rick Watson was exceptional and responded to my inquiries in a prompt and courteous manner. Thank you for a great experience, I will be back! More

Amazing servIce every time. The entire service department is wonderful (Karen, Romeo), and extremely well trained. Check in is fast, efficient and the loaner Cecile option is he The entire service department is wonderful (Karen, Romeo), and extremely well trained. Check in is fast, efficient and the loaner Cecile option is helpful. Very welcoming environment. More