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Lexus of London

London, ON

4.9
4,073 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,073 reviews

January 20, 2016

Welcomed into the Lexus Family My wife and I bought our new 2010 Lexus RX 350 for our 20th anniversary and must say that from the time of purchase to now, our experience has been a More

by Moshe
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Lyndsi Irwin, Adam McCallum
January 19, 2016

A Great Buying Experience Sue Vincent was great to deal with. She took the time to answer all of our questions and worked with other departments at the dealership to help us g More

by greenbs
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Recommend Dealer
Yes
Employees Worked With
January 19, 2016

Always very helpful, courteous and knowledgeable I have my 2004 ES 330 Lexus serviced and have always been pleased with the work performed and the overall value. The service people are knowledgeable More

by Ralph
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Recommend Dealer
Yes
Employees Worked With
January 19, 2016

Great experience with Jack Ji and all the staff of Lexus of London. I am glad that I choose Lexus of London and Jack helps me a lot.Strongly recommend Jack and Lexus of London. On More

by judy
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Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2016

Good service Just purchase my second car, I choose Lexus. When I meet jack, he give me good advice, and he is professional and knowledgeable. Thank for Jack! More

by Lucy
Customer Service
Quality Of Work
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Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2016

Awesome customer service! i went in December 2015 and I was left in shock because of how well the customer service was. Everyone is always greeting you and makes you feel welco More

by Vallad
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Recommend Dealer
Yes
Employees Worked With
January 17, 2016

Sue Vincent Rocks Sue has been an invaluable resource for me - we have cars in common, and she made me feel unrushed, that I was important, and that she was there for w More

by chenders
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Recommend Dealer
Yes
Employees Worked With
sue vincent
January 17, 2016

Romeo Nissan is the best I will always go to Lexus for service, regardless of the brand of car. Romeo respects his customers - he always acknowledges me and give great advic More

by chenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2016

Great service! I was very satisfied with the staff of lexus of London. The sales person Rick Watson went above and beyond to find the vehicle that suited my needs. More

by Lexusluver
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Watson
January 15, 2016

Excellent sales experience In Oct 2015 I leased a new vehicle from Sue Vincent. She is incredibly knowledgeable and professional and made my shopping experience a breeze. She More

by moben19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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