
Lexus of London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Super friendly staff ! Always happy with service ! I will always recommend taking your vehicle to Lexus of London to anyone I know. Every time I take my vehicle in for service the staff is always super I will always recommend taking your vehicle to Lexus of London to anyone I know. Every time I take my vehicle in for service the staff is always super friendly and helpful . My service advisor is Lyndsi and she always books my vehicle in on a timely manner . She answers any questions I have right away and she makes me feel comfortable about the service done. Keep up the great work Lyndsi and Lexus of London staff ! Great service More
Excellent Service! We were very pleased with the great reception and friendliness of all of the staff. Everyone was friendly , kind and very accommodating. We dealt wi We were very pleased with the great reception and friendliness of all of the staff. Everyone was friendly , kind and very accommodating. We dealt with Stephanie and she was very pleasant, considerate and not aggressive in dealing with us from the beginning to end! This was our first Lexus purchase and we are so pleased with the way we were treated. I also spoke with Kylie and she was also very competent and friendly! More
Amazing service and attention. We just bought our very first Lexus vehicle and are so incredibly impressed by the staff at this dealership and service they provided. Stephanie was b We just bought our very first Lexus vehicle and are so incredibly impressed by the staff at this dealership and service they provided. Stephanie was beyond helpful and answered our many questions. The management and support staff were all incredible as well. We will definitely be referring friends and family! More
Caring service From the time I drove the car into the service area until pickup the service was outstanding. I went in for recall service. Karen Campbell processed t From the time I drove the car into the service area until pickup the service was outstanding. I went in for recall service. Karen Campbell processed the service order quickly, mentioned that my vehicle was also due for an oil change, then offered me a loaner car, which was totally unexpected. When I returned to the dealership my vehicle was not quite ready to go, Karen took my parcels and placed them in my car. I left the dealership with a great feeling. More
First service experience with and it was outstanding. We purchased our first Lexus in 2015 and thanks to Stephanie the experience was very positive. My husband took our SUV in today for its first oil cha We purchased our first Lexus in 2015 and thanks to Stephanie the experience was very positive. My husband took our SUV in today for its first oil change and again the service provided by Romeo was superb. We also had some questions which were answered with a supportive and very professional attitude. Congratulations folks you know how to provide great customer service! More
Phenomenal Service...and great atmosphere! A spur of the moment visit turned into the best sales experience ever. Came to take a look at a CT200h late on a Saturday afternoon, and the service I A spur of the moment visit turned into the best sales experience ever. Came to take a look at a CT200h late on a Saturday afternoon, and the service I received, despite showing up close to closing time, was phenomenal. Rick is one of the best sales people I have ever met. There was no pressure placed on me to make a purchase, he was very professional and courteous, and has a great sense of humour. From initial contact and arranging the test drive, to handing me the keys and walking me through the initial car set up, Rick did an amazing job. Kyle and Rick both worked hard to ensure that the service I received was top notch, and it showed. My experience with both Kyle and Rick was helpful and informative, as well as entertaining. Thank you to both of you for getting me into the CT200h! I am thrilled with the car, and had the best car purchasing experience ever! Brandon More
Guests: their only priority! An impromptu visit that resulted in an amazing buying experience! From the time we entered the showroom to the time we received the keys, Rick and Ky An impromptu visit that resulted in an amazing buying experience! From the time we entered the showroom to the time we received the keys, Rick and Kylie were stellar in their professionalism and courtesy. Our experience was entertaining, (to say the least...), helpful, and informative. There was no undue pressure and our every need was met. Both Kylie and Rick worked efficiently and before we knew it, we were on our way. Thank you again for make this a wonderful purchasing experience! Bernard and Wilma More
Wonderful experience! Professional and warm-hearted! Went to Lexus London for a NX model. Jack gave me really professional and detailed help and not in a pushing way at all. You can actually feel that he Went to Lexus London for a NX model. Jack gave me really professional and detailed help and not in a pushing way at all. You can actually feel that he wants you to help you learn what you're interested in instead of what he wants you to know. The whole dealership gives you a sense of reliability, just like the brand. Strongly recommend this dealership and Jack. Even without a intent to purchase a Lexus, you will discover some good stuff here. More
Service appt Great customer service. Prompt assistance on arrival and thorough review of the work going to be done on my car. Thank you for the assistance. Great customer service. Prompt assistance on arrival and thorough review of the work going to be done on my car. Thank you for the assistance. More
Gold Standard Yesterdays visit was a last minute decision, . Karen was able to get the vehicle in , had the service needed and no questions or hic-ups. I like t Yesterdays visit was a last minute decision, . Karen was able to get the vehicle in , had the service needed and no questions or hic-ups. I like that , it's been that way for over 10 yrs . Great team work there. More