Lexus of London

Stephanie - simply exceptional! Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding cu Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding customer service with a no-pressure approach! Highly recommend! More

Great Experience! I'm very satisfied with my new Lexus purchase, and in particular with Sean McRae. Sean was very knowledgeable and helpful without being pushy, his en I'm very satisfied with my new Lexus purchase, and in particular with Sean McRae. Sean was very knowledgeable and helpful without being pushy, his enthusiasm for the product line was infectious, and he went over and above to accomodate.. As a repeat Lexus owner I can certainly vouch for Lexus of London, and would like to give a shout-out to Allan Calvert who warmly welcomed me back to the "family". Thanks also to Kylie, and a special thank you to Teagan! More

2016 RX 350 Purchase Sue and Allan were excellent to deal with and they made the car buying experience easy. I really appreciated the great communication and level of serv Sue and Allan were excellent to deal with and they made the car buying experience easy. I really appreciated the great communication and level of service throughout the car buying process. Sue and Allan aim to please and they were such a pleasure to work with. I highly recommend this dealership More

Lexus of london Sales team was nice and informative they always made sure you were comfortable by offering water or a snack very professional Sales team was nice and informative they always made sure you were comfortable by offering water or a snack very professional More

Great service Welcoming environment and excellent customer service. I am very satisfied with my purchase. Sean McRae took the time to go over every question that Welcoming environment and excellent customer service. I am very satisfied with my purchase. Sean McRae took the time to go over every question that I had regarding the financing terms and the vehicle features. I will definitely recommend this dealer to my family and friends More

Great Customer Service I didn't visit the dealership or end up buying a car from Lexus of London but had a very good 'shopping' experience. Sue was fabulous through email an I didn't visit the dealership or end up buying a car from Lexus of London but had a very good 'shopping' experience. Sue was fabulous through email and 'phone. She followed up quickly and comprehensively on all my questions and trade in information and pricing on the vehicle I was considering. Well done. More

Came back a second time 😀 I usually don't bother with writing reviews but my experience with Lexus & more specifically your sales man Rick Watson😄 I had to let others know. Th I usually don't bother with writing reviews but my experience with Lexus & more specifically your sales man Rick Watson😄 I had to let others know. This was my second trip to purchase a second Lexus & the entire staff is great but Rick is who I'll always come to to buy a car. He was completely honest, informative & found the right car for me! He's so friendly & personable - his good looks surely help (heehee), but beyond that he knew about each vehicle I was talking about & killed any apprehensions I had. I will be back! Thanks again Lexus & Rick - you know have a life long loyal customer! More

Top Notch Attention I made an appointment through Karen Campbell to have the presidential detail package done on my 2011 ES350. I brought it in yesterday, was given a gor I made an appointment through Karen Campbell to have the presidential detail package done on my 2011 ES350. I brought it in yesterday, was given a gorgeous 2016 ES350 loaner until my car was ready this morning. The attention to detail not only on my vehicle, but in making sure I was pleased and taken care of was exceptional. I have had the pleasure of dealing with Karen, as well as Jason, Romeo and Lyndsi at the service department for several years now, and have never been disappointed with the service. More

Excellent service from Rick Watson While I wasn't able to find a car that met my very specific requirements, I was very impressed by the service and attention I received from Rick Watso While I wasn't able to find a car that met my very specific requirements, I was very impressed by the service and attention I received from Rick Watson at Lexus London as well as the dealership management. They were attentive, quick and efficient in their follow up with me and were able to address all my questions immediately. Overall I found them to be courteous, professional and very easy to work with. A great experience. I will return when I am looking for my next car. More

6 month checkup I have been deling with Lexus of London for many years the service has always been excellent all the staff in service are wonderful people and go out I have been deling with Lexus of London for many years the service has always been excellent all the staff in service are wonderful people and go out of their way to help and explain everything answer questions and go above and beyond to help. More