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Lexus of London

London, ON

4.9
4,072 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,072 reviews

March 01, 2016

Professionalism and Courtesy My wife and I have had a seven year relationship with Lexus of London. From the very first time we visited the dealership, we were totally impressed. More

by LexusLover10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
February 28, 2016

Thanks for Jackie Ji First time been London Lexus, JACKIE Ji. He is the best deeler I have ever seen before! He is patient, passionative, and earnest. He explained every q More

by Kane24K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2016

Excellent service and very friendly I recommended to anyone Rick Watson, thank you for showing us the ES350 its a good buy, the service you provide for us it's amazing, very friendly and the price is right. my More

by Le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2016

Responsive When I first contacted the dealership on a weekend, the response I received from Stephanie was swift and polite. That carried out throughout the entir More

by cottager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
February 27, 2016

Urgent Service Our vehicle arrived at the dealership on the back of a flat bed truck. They took care of the problem and gave us a lovely loaner until ours was repai More

by rowesue
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lyndsi Irwin
February 26, 2016

Excellent Team We recently had the pleasure of working with some great people at Lexus of London. Meeting with Sean on a Saturday and being able to reach an agreeme More

by ConnieV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Braddon, Sean McRae
February 26, 2016

Very helpful team Karen Campbell and Rhonda are always.extremely helpful. It is not just car service, way they treat the pleaple. Karen not only looks after your car, s More

by Dr.Haque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2016

Excellent Service Jack Ji is a really professional and friendly salesman I have ever meet before. Really helpful and be willing to introduce every piece of information More

by internaliq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
February 20, 2016

Applied knowledge Sean McRae has been my advisor on vehicles for over five years. His customer service has been respectful and courteous! In fact he has become my frie More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McRae
February 20, 2016

Many Miles of Happy Motoring We had the most enjoyable buying experience. We look forward to our continued patronage with Lexus of London. They treat you like Royalty. Many miles More

by Happy Miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsi Irwin, Kylie Ellis, Jason Janusz
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