Lexus of London

Stephanie is amazing! Stephanie at Lexus was amazing. Very informative, wonderful personality and very professional. She made the experience very comfortable. If you are Stephanie at Lexus was amazing. Very informative, wonderful personality and very professional. She made the experience very comfortable. If you are looking for an trustworthy, knowledgeable salesperson, I highly recommend her. More

Great Service Efficient friendly service Loaner car ready for us when we arrived Very courteous and professional Lounge are was nice and clean Car service compl Efficient friendly service Loaner car ready for us when we arrived Very courteous and professional Lounge are was nice and clean Car service completed in time when committed More

Wonderful experience! I was in the market for a previously owned vehicle and my insurance recommended Lexus of London. I met with a sales associate, Rick Watson worked hard I was in the market for a previously owned vehicle and my insurance recommended Lexus of London. I met with a sales associate, Rick Watson worked hard to find that car I was looking for, a Ford Focus. Despite his efforts, we were unable to locate his vehicle. Rick was really kind and helpful. I would recommend Rick Watson to my friends and family who are interested in buying a vehicle. Diana C More

Excellent Service The service provided by Mr. Watson was professional, friendly and knowledgable. I would certainly recommend Mr. Watson to any family or friends inter The service provided by Mr. Watson was professional, friendly and knowledgable. I would certainly recommend Mr. Watson to any family or friends interested in purchasing a Lexus. More

Service I usually take my Lexus to this dealer because I trust their works and also because I bought my car from here too. We also bought our Camry from them I usually take my Lexus to this dealer because I trust their works and also because I bought my car from here too. We also bought our Camry from them too. Been going to this dealer since 2002. Maybe I'll get another Lexus from them in the future...but gotta save up first lol. More

Excellent Service This is my first and a very pleasant experience buying a vehicle in London.Performing professionally and courteously, Mr. Jack JI gives me great help This is my first and a very pleasant experience buying a vehicle in London.Performing professionally and courteously, Mr. Jack JI gives me great help to get my best choice. He is so patient in introduing how to operate a vehice more safely. And he considerately diliveres the file and data to my home after work. I am full of gratitude. More

SERVICE DEPARTMENT I took my Lexus in for service about 10 days ago and was very impressed with the service. I had purchased extended warranty on my car at the time of p I took my Lexus in for service about 10 days ago and was very impressed with the service. I had purchased extended warranty on my car at the time of purchase and most of the repairs were covered by the warranty. My service adviser Karen Campbell did an excellent job of making sure that the warranty covered as much as possible. I always take my car to this dealership for service and I am quite sure that is why my previous Lexus had over 400,000 kms on it. More

Top notch product, top notch service, top notch people. We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we as We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we asked to see a salesperson. Sue Vincent was assigned to us. She was terrific. She went with us as we test-drove a 2016 RX350 and a 2016 ES350, and then re-tested the RX. She explained everything, and pointed out the features of each vehicle. Sue was courteous, knowledgeable, not-pushy or impatient, cheerful, and friendly. When we took delivery of our new RX350, Sue spent quite a bit of time explaining all the impressive technology that comes with the Executive Package that we had purchased. She followed-up with phone calls and emails to see how we were doing with the new vehicle. Sue is like all the other people at Lexus of London: they are friendly, helpful, and go out of their way to give us incredibly wonderful attention and service. We have been customers at Lexus of London since our first Lexus in 2007; but we've been with Toyotatown (same management) since 2001, when we got an Avalon that we traded-in on our new RX. We cannot see ourselves driving anything but a Lexus, or going anywhere else for service. More

Maintenance and President's package cleaning Cheerful, informative and on schedule. The new(ish) facility is well laid out and I was met upon entering . Provided with a new model rental to enjoy Cheerful, informative and on schedule. The new(ish) facility is well laid out and I was met upon entering . Provided with a new model rental to enjoy. More

Lexus of London service review I deem them as gold standard when it comes to their attitude. I have also been exposed to two other competing European brands. But Lexus sets the benc I deem them as gold standard when it comes to their attitude. I have also been exposed to two other competing European brands. But Lexus sets the benchmark for customer care and satisfaction. More