Lexus of London

My husband and I were looking at trading in our 2001 Lexus is300 within the next few months or so. We were not in a rush, but thought we should maybe start looking to see what's out there. We had not de Lexus is300 within the next few months or so. We were not in a rush, but thought we should maybe start looking to see what's out there. We had not decided on a make or model of our next vehicle. 2 years ago we had a fantastic experience with John willits at lexus of london with the purchase of a previous vehicle! So when it came time for us to upgrade to a newer vehicle again, All we knew is we really trusted and wanted to deal with John Willits again! I started looking on autotrader.ca so i could see some car options to talk to john about, then I noticed a used Mazda 3 at lexus of london. I called John just to inquire on maybe trading my older Lexus in on the Mazda. John was very prompt with getting back to me with a deal my husband and I could not refuse! I convinced my husband that we really need to go see and test drive the Mazda. John had me very excited about the car and the only day we could test drive it was the day John happened to be out of town. John reassured us he would put us in the great hands of his coworker Matt Granger and that Matt would take great care of us! Matt was extremely professional and very easy to talk too! So much so that we signed the deal with Matt that day! :-) my husband and I felt no pushyness From Matt. He was just a genuine honest and nice guy! When it came time to pick up The car matt was organized and had everything ready to go for us! Car was full of gas and the car was absolutely immaculate inside and outside! We both agree that John Willits and Matt Granger are both excellent to deal with they both are honest guys that take pride in what they do! we will definitely be recommending both of them to all our family and friends! :-) More

This shopping experience was amazing from the time I was greeted in the am to the time I took delivery of my new wheels. Very professional greeted in the am to the time I took delivery of my new wheels. Very professional More

. Many thanks to Carrie Fisher. Carrie was extremely . Many thanks to Carrie Fisher. Carrie was extremely professional ,knowledgeable and very friendly. I would recommend Carrie to anyone in the marke . Many thanks to Carrie Fisher. Carrie was extremely professional ,knowledgeable and very friendly. I would recommend Carrie to anyone in the market for a new Lexus. More

In the summer of 2012, when my Ford Escape braked down I decided to go with Toyota. I had pretty good deal worked out with Toyota in London Ont. for FJ Cruiser. Before singing up for the car my wife and I s decided to go with Toyota. I had pretty good deal worked out with Toyota in London Ont. for FJ Cruiser. Before singing up for the car my wife and I stop at Lexus of London (I did promise my wife, that I will buy her next time a Lexus RX, if we will have to get a new car ). She did not hold me to that promise, and said, that we can go with FJ. Mat Granger in the sales department was knowledgeable and helpful. I felt welcome and at home working with Mat and know that he truly went above and beyond to get things done for me. Now when I am coming for RX`s service he always have a moment for me. All staff at Lexus OF LONDON is very friendly and welcoming. Alan Calvert's friendliness, professionalism and welcoming demeanor always make you feel like you're someone special. He goes out of his way to come and greet you at the door each and every time. And he remembers your name. As well, both Karen and Lindsey in the service department have been an absolute pleasure. They are always so courteous and friendly. As a matter of fact, everyone at the Lexus of London dealership have been amazing. It's nice to know that going to get your car serviced is always going to be an enjoyable experience. Thank You all at Lexus of London for your professionalism. More

Looking to lease a new SUV came inn to Lexus of London where I was offered assistance by Matt Granger. Truly impressed by his knowledge he went above and beyond to get us into a new Lexus RX 350. We are where I was offered assistance by Matt Granger. Truly impressed by his knowledge he went above and beyond to get us into a new Lexus RX 350. We are so pleased by all the helpful knowledge and proffecional service we revived from Matt. The service does exceed out expectation, we are loving our new Lexus. Thank you Matt!! :) Tony Larisa Sizonenko More

Having looked extensively for a car it was refreshing to run into Miss Shearsby at Lexus of London. This girl is a professional; far beyond programmed and robotic responses of other dealerships . She knew run into Miss Shearsby at Lexus of London. This girl is a professional; far beyond programmed and robotic responses of other dealerships . She knew her product, understood my need and we quickly come to an agreement. After the sale ,her attention to a slight problem on the used vehicle once again proved that I had made the right decision! I highly recommend Mrs. Shearsby More

I cannot emphasize enough the quality of service and the quality of vehicle that the Lexus dealership of London provides. Alan Calvert's friendliness, professionalism and welcoming demeanour always make yo quality of vehicle that the Lexus dealership of London provides. Alan Calvert's friendliness, professionalism and welcoming demeanour always make you feel like you're someone special. He goes out of his way to come and greet you at the door each and every time. And he remembers your name!!! As well, both Karen and Lindsy in the service department have been an absolute pleasure. They are always so courteous and friendly. As a matter of fact, everyone at the Lexus of London dealership have been amazing. It's nice to know that going to get your car serviced is always going to be an enjoyable experience, something to look forward to. Thanks again Alan, Karen and Lindsy, and everyone at the Lexus of London dealership, Michele Lajoie More

Dropped in to dealership, Mat Granger approached us.. told him what we were looking for.. Had a few options and quickly had me in my new Lexus. Fast, friendly, couldn't ask for anything else. Thanks Ma told him what we were looking for.. Had a few options and quickly had me in my new Lexus. Fast, friendly, couldn't ask for anything else. Thanks Mat... More

Went in to have a tire repaired on my IS250. While waiting talked to AJ about getting on a list for my 'dream car' the IS250 convertible (used). There happened to be one that had just come in and sinc waiting talked to AJ about getting on a list for my 'dream car' the IS250 convertible (used). There happened to be one that had just come in and since my tire wasn't ready I agreed to take it for a test drive. So long story short I traded my 2007 IS250 for my dream car, an IS250 convertible! Since I bought it in December, I am very much looking forward to the good weather to put that roof down and enjoy it! Both of the lexus cars I have had so far have been the best drive I've enjoyed. I've had it into the service department for a few hiccups and they have been more than accommodating and are a wonderful staff to deal with. I'm trying to talk my husband into buying a Lexus now. More

We knew we wanted a luxury SUV and were comparing BMW, Mercedes with Lexus. With Stephanie's Shearsby's help, we were confident in choosing the RX350 over the rest. The test drive convinced us of the supe Mercedes with Lexus. With Stephanie's Shearsby's help, we were confident in choosing the RX350 over the rest. The test drive convinced us of the superior comfort and quiet, smooth ride. Stephanie further explained all of the features in detail, and worked with us to arrive at a suitable financing option. Joe Mazzella was thorough in his review of the financing. We have been driving this vehicle for over 6 months and love it. Each time we have been in for servicing, it has been a delight... being attended to with care and respect.... right down to silencing a small noise in the door and supplying a courtesy car if needed. If Stephanie was around, she always took time to chat.... such a nice touch! The only complaint is that the Owner's Guide is huge ;-) More