Lexus of London

Extremely Satisfied I just wanted to take a moment to rate my recent experience at Lexus of London. As you can see I have given my review an 5 star rating. Liliana had ma I just wanted to take a moment to rate my recent experience at Lexus of London. As you can see I have given my review an 5 star rating. Liliana had made it to be an smooth experience overall. Not only was she genuine overall and fabulous to work with to boot, but also a true professional. The more time I had spoke talking with Liliana the more inclined I felt. Her knowledge and experience was superior, approach was quite relaxed, she went above and beyond to ensure customer satisfaction, this wouldn't have been possible without Liliana's help. Thank you for staying true to your word and all of your hard work and patience! More

Satisfied I would recommend to others after purchase service is excellent. Prompt service and well done . The loaner vechile is welcome. Being out of town all t I would recommend to others after purchase service is excellent. Prompt service and well done . The loaner vechile is welcome. Being out of town all the above is appreciated. More

Extremely Satisfied I met with Sue at Lexus of London, and she spent a considerable amount of time asking me questions to determine the best vehicle for my needs. I was d I met with Sue at Lexus of London, and she spent a considerable amount of time asking me questions to determine the best vehicle for my needs. I was debating between Audi and Lexus. Sue’s consistent follow up and quick answers to my questions with no pressure to buy was eventually what made me decide on the Lexus IS300. I have had it for just over week and couldn’t be happier with my decision. I look forward to coming back for an upgrade in the near future! More

Vehicle servicing is top notch. Easy and hassle-free. Usually dread getting my vehicle serviced but not here! Starts with great phone communication and follows through with people wh Easy and hassle-free. Usually dread getting my vehicle serviced but not here! Starts with great phone communication and follows through with people who care. More

Lexus of London - great dealership From Start to finish everything was handled professional. Each person I dealt with listened to what I had to say. They wanted to make sure that I wa From Start to finish everything was handled professional. Each person I dealt with listened to what I had to say. They wanted to make sure that I was getting what I wanted. Any questions that I had, were answered except if the answer wasn't known and then they made sure that I got the answer before I left. The sales, finance and training portions were excellent - not overdone and nothing was skipped. I would highly recommend Lexus of London as their first stop when they're looking for a new vehicle. Rick, Stacey and Erica - thanks for everything! Not only was the service excellent, I love my new Lexus! More

LOVE my new Lexus RX350 F Sport 3 and Rick Watson We just can't say enough about how happy we are with the whole process of buying our new Lexus!. The new car sales process (and trade in process) an We just can't say enough about how happy we are with the whole process of buying our new Lexus!. The new car sales process (and trade in process) and awesome service at Lexus of London and how warm, welcome, friendly, knowledgeable and helpful everyone was. Especially our favourite salesman Rick Watson! :) HE IS AWESOME!! When we walked into the showroom and there was our new black RX with a big red bow on it, we couldn't have felt more proud and happy to be a new Lexus owner!. :) I also feel very proud to have bought a new Lexus RX built close by in Cambridge, Ontario. Support Local! And we feel we did just that. Thank you Rick Watson, Stacey DaSilva and Lexus of London! :) More

Outstanding Service Recently had a recall on my GX for the Curtain Shield Airbags, Romeo thoroughly explained temporary remedy and followed up with replacing the airbag c Recently had a recall on my GX for the Curtain Shield Airbags, Romeo thoroughly explained temporary remedy and followed up with replacing the airbag control module. Always great service and my GX was immaculately cleaned upon return. More

Professional service We were looking for a used 2015 Lexus with low mileage. We are a Lexus family and knew exactly what we were looking for. We met Sue who guided us th We were looking for a used 2015 Lexus with low mileage. We are a Lexus family and knew exactly what we were looking for. We met Sue who guided us through the trade in process. The staff at Lexus of London were professionals from the sales staff, accounting and predelivery. We would be happy to buy from this dealership again. Thank you Sue. More

Tom was very professional and helpful in my car purchase. Tom has helped me in the past and many of my family and friends have also worked with Tom. The Service team also does a great job of looking after my Tom has helped me in the past and many of my family and friends have also worked with Tom. The Service team also does a great job of looking after my service needs. This is my 5th RX and the quality and comfort provided by Lexus is the best in the market. Thank you. More