Lexus of London

Excellent Customer Service I would like to take the opportunity to say what wonderful service my husband and I keep getting time and time again. We maintain our vehicle at Lexus I would like to take the opportunity to say what wonderful service my husband and I keep getting time and time again. We maintain our vehicle at Lexus because of their commitment to their customers and their attention to detail. For this reason my husband and I would totally buy another Lexus when the time is right. Thanks to the great staff and the amazing service representatives they have. Great job. More

Another excellent experience The people at Lexus of London always treat me well. They are courteous, considerate and they go the extra mile to ensure that I am happy. They are tr The people at Lexus of London always treat me well. They are courteous, considerate and they go the extra mile to ensure that I am happy. They are truly interested in providing a top notch customer experience. More

Fast and efficient service The check in was fast and the service quick and everything went well. This is the kind of service visit I like. The people all treated me in a friendl The check in was fast and the service quick and everything went well. This is the kind of service visit I like. The people all treated me in a friendly way. More

Excellent service that exceeded my expectations! By far the best car buying experience I have had. All the staff was willing to go the extra mile and Sue was great to deal with on my purchase. This w By far the best car buying experience I have had. All the staff was willing to go the extra mile and Sue was great to deal with on my purchase. This was a customer service at it's best! By the way - I also love the car! More

Used Audi Saw the car when leaving London on a Sunday so I emailed them to set up a meeting. Stephanie was very quick to respond and very informative on answer Saw the car when leaving London on a Sunday so I emailed them to set up a meeting. Stephanie was very quick to respond and very informative on answer any preliminary questions I had. The purchasing process was very smooth and easy going. They were not pushy or ignorant like some previous dealers I was at. The manager Allan paid me a visit and congratulated me. The rest of the Lexus crew was very nice and helpful throughout the whole process. Highly recommend them if looking for Lexus or a quality used a vehicle. More

Regular check and oil change etc. I receive a great greeting and even tough I was a bit early they took me in and started paper work etc. I was offered a loaner as it was a 2 - 1/2 hou I receive a great greeting and even tough I was a bit early they took me in and started paper work etc. I was offered a loaner as it was a 2 - 1/2 hour appointment but i declined. They have a comfortable waiting area with free coffee and cereal bars so that is wonderful. The best surprise was a top up of gas which was a first and greatly appreciated. More

really good recommendation I really like the recommendations that Jack gave me. He told me about the cars in detail so that I could know what kind of car I really need. During t I really like the recommendations that Jack gave me. He told me about the cars in detail so that I could know what kind of car I really need. During the test drive he also showed me the detail about cars. I really like the experience today. More

Excellent It's a nice experience. Jack is very patient and kind. He gave me some very good advices showing he is really caring about customer. It's a nice experience. Jack is very patient and kind. He gave me some very good advices showing he is really caring about customer. More

Test drive review Nice experience with the sellers, very hospitable and friendly. They explains is and nx very well and try to use their all knowledge to make you get e Nice experience with the sellers, very hospitable and friendly. They explains is and nx very well and try to use their all knowledge to make you get engaged in the test car experience. I really appreciate it. Thank you More

A responsible dealer Jack is a responsible and polite person as being a dealer. Whatever I asked for, He always tried his best satisfying my needs. Thanks jack! Jack is a responsible and polite person as being a dealer. Whatever I asked for, He always tried his best satisfying my needs. Thanks jack! More