Lexus of London

Unrivalled service We are on our second ES 350 (still own the first as well). Our experience with Lexus of London has made us loyal supporters of the brand. The cars a We are on our second ES 350 (still own the first as well). Our experience with Lexus of London has made us loyal supporters of the brand. The cars are a dream to drive but being treated like family when we take the cars in for servicing is what makes the experience of ownership extra special. The service staff recognize us and know us by name and always make the extra effort to acknowledge us and offer any further assistance beyond our normal servicing. Even our sales rep remembers and acknowledges us when she sees us. My two sisters each own and are happy with their Lexus vehicles but I believe our relationship with the London team surpasses any of their experiences with their dealers. More

Sale and followup Purchased a 2010 Lexus from Stephanie --excellent salesperson. Travelled from St.Catharines to buy because of trailer hitch and lights for my boat tr Purchased a 2010 Lexus from Stephanie --excellent salesperson. Travelled from St.Catharines to buy because of trailer hitch and lights for my boat trailer. Surprised when lights on trailer would not work--had it fixed in St. Catharines because of fishing trip next day. Sent invoice to Lexus of London and they paid for repairs with no questions asked. Now that is service. Would buy from them again. More

Prompt appointment booking for new tires. I found Lyndsi Irwin to be very helpful. She is well informed and skilled in public relations. I felt very comfortable speaking with her. I arrived ea I found Lyndsi Irwin to be very helpful. She is well informed and skilled in public relations. I felt very comfortable speaking with her. I arrived early and the car was taken in immediately. More

Top notch Everyone at this dealership gives 110%. Reception, sales and service exceed expectations. Our current car is our 5th Lexus. That tells you somethi Everyone at this dealership gives 110%. Reception, sales and service exceed expectations. Our current car is our 5th Lexus. That tells you something about the dealership. We cannot imagine dealing anywhere else. The fact I More

Amazing staff and service. This is my first pruchase of a car, and I was treated so well. Thank you to Kylie, Gwen, John and Allan. Everyone was super friendly. Thank you all fo This is my first pruchase of a car, and I was treated so well. Thank you to Kylie, Gwen, John and Allan. Everyone was super friendly. Thank you all for being so wonderful and helping me along this process. You made it so easy for me and I will forever be grateful!! Lokking forward to dealing with Lexus of London in the future!!! Cheers Kim Drexler More

Great dealership! Great dealer! and great staff! We recently purchased a new vehicle from Lexus of London! It was such a great experience working with the staff there. Everyone was so friendly, and We recently purchased a new vehicle from Lexus of London! It was such a great experience working with the staff there. Everyone was so friendly, and most of all, our dealer, Sue Vincent, was the greatest of all. Sue was very professional and honest and was able to answer to all of our questions. I was really impressed by how accepting and open she was, as we asked all sorts of questions, including some that may be considered unnecessary. Her willingness to help and inform us made us feel very comfortable. Even if she didn't know the solution to a problem right away, she took the time to find us the right answer. I highly recommend Sue Vincent in Lexus of London if you ever visit. I guarantee that she will find what you want and you will be satisfied with whatever vehicle you purchase. Lexus of London is so lucky to have her! More

Super friendly staff ! Always happy with service ! I will always recommend taking your vehicle to Lexus of London to anyone I know. Every time I take my vehicle in for service the staff is always super I will always recommend taking your vehicle to Lexus of London to anyone I know. Every time I take my vehicle in for service the staff is always super friendly and helpful . My service advisor is Lyndsi and she always books my vehicle in on a timely manner . She answers any questions I have right away and she makes me feel comfortable about the service done. Keep up the great work Lyndsi and Lexus of London staff ! Great service More

Amazing experience and extremely professional and friendly! I would highly recommend this dealership and Stephanie and Joe. They took care of everything before we even walked in the door and made us feel welco I would highly recommend this dealership and Stephanie and Joe. They took care of everything before we even walked in the door and made us feel welcome and at home. More

Excellent Service! We were very pleased with the great reception and friendliness of all of the staff. Everyone was friendly , kind and very accommodating. We dealt wi We were very pleased with the great reception and friendliness of all of the staff. Everyone was friendly , kind and very accommodating. We dealt with Stephanie and she was very pleasant, considerate and not aggressive in dealing with us from the beginning to end! This was our first Lexus purchase and we are so pleased with the way we were treated. I also spoke with Kylie and she was also very competent and friendly! More

Amazing service and attention. We just bought our very first Lexus vehicle and are so incredibly impressed by the staff at this dealership and service they provided. Stephanie was b We just bought our very first Lexus vehicle and are so incredibly impressed by the staff at this dealership and service they provided. Stephanie was beyond helpful and answered our many questions. The management and support staff were all incredible as well. We will definitely be referring friends and family! More