Lexus of London

RX 350 purchase Great doing business with Sue and Kylie. Their knowledge towards their products is outstanding and their service to the customer was great. We love ou Great doing business with Sue and Kylie. Their knowledge towards their products is outstanding and their service to the customer was great. We love our new Lexus. More

Amazing experience at Lexus of London!! Well..this is my first car so I have no idea about the vehicle things. Jack is very enthusiastic and thoughtful he explained every details for me. Rea Well..this is my first car so I have no idea about the vehicle things. Jack is very enthusiastic and thoughtful he explained every details for me. Really appreciate it.! Will recommend jack to all my friends!! More

Good experience Sue is the kindest dealer I've ever been with and I am so happy with my purchase here. Once I saw the ad on Internet and I gave her a phone call righ Sue is the kindest dealer I've ever been with and I am so happy with my purchase here. Once I saw the ad on Internet and I gave her a phone call right away, and she just took few minutes to finish my reservation for the car. She is efficient, knowledgeable and friendIy dealer. I would highly recommend. More

Great dealership- excellent service from Rick Watson Bought a used Lexus 350 from London Lexus. Have been extremely happy with the car and their service. Rick was very professional and provided all the i Bought a used Lexus 350 from London Lexus. Have been extremely happy with the car and their service. Rick was very professional and provided all the info and carproof by email before we drove from Oakville to London. The negotiation was hassle free. On the day of delivery the car was ready nice and clean, just like they promised. Have been very happy with the car and the Team's professionalism. Overall, it was a pleasant experience. THANK YOU. More

2017 Lexus NX300h purchase From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue V From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue Vincent really was helpful in finding the right model for my purposes. ., Kylie had all the paperwork waiting for me (ably assisted by lindsay) very soon after my trade in was assessed--brought in the trade in, went to lunch, and everything was ready to sign upon my return. . . Even Romeo came out to congratukate me on the purchase. I know I am in good hands with Lexus of London The settings and Navigation were clearly explained by a personable and knowledgeable young delivery specialist ( i think that is the title and that her name is Lauren). I was able to do easily manage my own further customizing at home, consulting the book only once (to lower the heads up on the windshield just a notch) More

Stephanie Shearsby Internet Manager Lexus of London I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the phone and through email. Before we even got off the phone she had email packages in my inbox ! LoL She was super thorough and very detailed. Just wanted to thank her by writing this review. Its the least I can do. Being an out of towner and buying was uneasy for me but she made it seem soo simple. She's awesome to deal with! Thanks Stephanie Jason Corazza More

Awesome experience Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, g Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, great experience! More

Very welcoming and professional. Karen and the rest of the service team are absolutely first rate. Bright smile and pleasant early morning welcome on my arrival - check Courteous Karen and the rest of the service team are absolutely first rate. Bright smile and pleasant early morning welcome on my arrival - check Courteous tone and clear information - check Advanced pricing and service timing - check Confirmed contact info - check Provided me w a loaner parked out front - check Called me in a timely manner to inform me of service completion - check Provided me with recall info and a full tank of gas! - check Final bill was lower than expected - check Brought my car out to the front making easy for me to exit - check Smile and best wishes on my farewell - check Quick, easy, seamless, professional. You really should consider giving her and anyone else associated with your service team a raise. Worth every penny!! More

Great experience I was in the market for a used hybrid in London and came to Lexus of London because of an autotrader ad. I didn't expect much to come of it, but they I was in the market for a used hybrid in London and came to Lexus of London because of an autotrader ad. I didn't expect much to come of it, but they had a perfect car for me within my price range that was priced competitively for the market. The salesman, Rick, was fantastic and never pressured me. He kept up constant communication to make sure I got the car and deal that worked for me! My only complaint about my experience is that after purchasing the car the dealership pressured me to buy the extended warranty (which I opted not to do). Nevertheless, overall I found the dealership very professional with friendly employees who made me feel comfortable with the process of buying my first car! More

Car Purchase All of the Lexus employees have been friendly, courteous and very helpful making the car buying experience as straightforward as possible. We have ap All of the Lexus employees have been friendly, courteous and very helpful making the car buying experience as straightforward as possible. We have appreciated the Lexus quality and have now purchased several. More