Lexus of London

Buying a car on my own. I had been talking about upgrading my car for over a year , did my research , and finally made the decision.Alan CALVERT , -pleasant. as ever, introd I had been talking about upgrading my car for over a year , did my research , and finally made the decision.Alan CALVERT , -pleasant. as ever, introduced me to Stephanie Shearsby.She was very helpful explaining about a certified pre-owned vehicle. We looked at several on the internet and discussed their pros and cons. Stephanie was very knowledgeable, patiently answered my questions and I felt comfortable and not pressured. The entire staff at LEXUS of London were great. More

Outstanding service at Lexus of London My first time dealing with Lexus of London and I was extremely impressed with the customer service. Stephane Shearsby got me the car in the colour I My first time dealing with Lexus of London and I was extremely impressed with the customer service. Stephane Shearsby got me the car in the colour I wanted in just a few days. Delivery service was also well done with excellent review on the car features. More

Stellar Customer Service! Treated Us Like Family. Stephanie + team treated us like family and provided us with stellar customer service. From start to end, they made the process of purchasing our vehi Stephanie + team treated us like family and provided us with stellar customer service. From start to end, they made the process of purchasing our vehicle enjoyable and hassle-free. Furthermore, they went above-and-beyond by delivering our vehicle to Toronto. Stephanie, our main point-of-contact, was an absolute pleasure to deal with and was prompt, courteous, and honest. Will definitely conduct business with Lexus of London again! More

Quality Experience I was with my friend who was considering purchasing a car. We were just browsing. Rick was so nice and very informative. When the time comes that I ne I was with my friend who was considering purchasing a car. We were just browsing. Rick was so nice and very informative. When the time comes that I need a new car I will be looking for Rick to help me with a selection. What a gentleman. He made the experience very memorable More

Excellent service I service my Lexus every 2 month because of my job. They take care of me every time. I will recommend Lexus of London for your Lexus service. I service my Lexus every 2 month because of my job. They take care of me every time. I will recommend Lexus of London for your Lexus service. More

A Customer Experience like no other! This was my first time buying a Lexus vehicle, let alone buying one sight unseen over the internet. Stephanie was extremely knowledgeable and pro This was my first time buying a Lexus vehicle, let alone buying one sight unseen over the internet. Stephanie was extremely knowledgeable and provided fast turnaround on all of my questions to make the purchase process as easy as possible. Lauren in the Finance department was very thorough and made the financing and extended warranty option process relatively painless. I appreciated the comprehensive walk-through of all of the vehicle's technology features prior to leaving the dealership. Having been through the purchasing process numerous times with other OEMs, I can say that they are not even in the same league as the level of service provided by Stephanie and the entire staff at Lexus of London. I love my NX! More

Thanks Stephanie! It was a terrific buying experience with Stephanie! She was very knowledgeable and accommodating. She listened to my needs and paid attention. He It was a terrific buying experience with Stephanie! She was very knowledgeable and accommodating. She listened to my needs and paid attention. Her enthusiasm was contagious! More

Great service Stephanie and Kylie were awesome. A family emergency interrupted the closing and Stephanie helped transport family around town. All docs were ready in Stephanie and Kylie were awesome. A family emergency interrupted the closing and Stephanie helped transport family around town. All docs were ready in a very short turnaround period. Great service. More

Over the top Customer service Can’t thank you enough Stephanie For helping me get my van. Even when home with a sick child you made sure I was taken care of. Thank you so much. Can’t thank you enough Stephanie For helping me get my van. Even when home with a sick child you made sure I was taken care of. Thank you so much. More

Good service Henry Gao from service is very nice and patient to the customer. He provided me excellent service and also help me dealing with some of my car issue. Henry Gao from service is very nice and patient to the customer. He provided me excellent service and also help me dealing with some of my car issue. More