Lexus of London

Excellent support during decision to purchase/lease a new RX Stephanie responded to my email immediately when I was initially looking to make a decision to purchase a Lexus. She answered several back and Fort Stephanie responded to my email immediately when I was initially looking to make a decision to purchase a Lexus. She answered several back and Fort questions that we had always cheerful and without any pressure. We ultimately met with Stephanie to finalize our decision. She was extremely helpful during our decision to purchase or lease the vehicle. Both my husband and I felt very comfortable and did not feel any pressure. We would like to acknowledge Stephanie for her professionalism and pleasant, friendly manner. We are extremely satisfied with the support that we received. More

Amazing Experience Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an ab Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an absolute expert! I barely have no knowledge of cars, but he was patient enough to answer all my concerns and gave me the best option. He was really friendly and thoughtful, very easy to talk to and do the paperwork with. Helen was super sweet! She helped me with the test drive and explained everything that I need to know. Asked her few questions after my car was delivered, she was very patient and answered all my questions! I would absolutely recommend Jack and Helen, super professional and easy to work with! Amazing experience with this team and I would absolutely recommend Lexus of London! More

Always exceptional service I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time h I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time has been just great. The service advisors are always helpful, knowledgeable, and very pleasant to deal with, and know and remember you by name. No surprises. And the courtesy vehicles are excellent and make it so much easier to get your vehicle in for service. Daryl More

Professional Services I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Alt I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Although we had a bit miscommunication, overall it was a good purchasing experience. More

Service and snow tire installation An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership i An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership itself is always spotless and very welcoming. More

excellent service The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a goo The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a good place to purchase and trade vehicles. More

Nice Dealer Really Nice Dealer and the car are really good.Jack is a good dealer that give me a really good service and a good discount for my leasing. Really Nice Dealer and the car are really good.Jack is a good dealer that give me a really good service and a good discount for my leasing. More

service and tire change Dealt with Karen she is excellent with me the customer. She had questions when I left she called me and explained everything to me instead of going ah Dealt with Karen she is excellent with me the customer. She had questions when I left she called me and explained everything to me instead of going ahead with anything my vehicle. When I arrived back she showed me the part that needed to be replace. She is very knowledgeable. More

Always a pleasure to come here I've been with Lexus of London for over 2 years now and they are always so helpful and welcoming. Making appointments online is quick and painless. Th I've been with Lexus of London for over 2 years now and they are always so helpful and welcoming. Making appointments online is quick and painless. They also have the best staff. I really appreciate Henry's help this time. He's so patient and thoughtful. Thank you! More

Courteous, complete The service coordinator was courteous and thorough in reviewing the suggested needs of the car. Upcoming service needs were provided and suggestions o The service coordinator was courteous and thorough in reviewing the suggested needs of the car. Upcoming service needs were provided and suggestions offered. I believed that they were fair More