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Lexus of London

London, ON

4.9
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,067 reviews

March 04, 2018

Campbell experience We found the dealership and employees to be very helpful and experienced in answering our questions about buying a new vehicle. We didn’t feel rushed More

by Barb and Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2018

Best Experience Walked into a Lexus and was introduced to Rick Watson. No pressure is what we like. Haven't purchased yet, but know we'll be back to see him soon. More

by Back Soon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2018

Awesome customer service!! Very proffesional and exceptional customer service, from everyone I dealt with. Very impressed and very pleased with my entire purchase experience, I More

by Scott P
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob , Kylie Ellis
February 28, 2018

The Best car buying experience ever! I am new to the Lexus family, having just leased a beautiful IS 350! I was intending to look at 3 different luxury vehicles and started by emailing Le More

by Lil02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2018

Incredible experience Suffice it to say my first Lexus purchase has opened the door for a long term relationship. I experienced a wonderful introduction to Lexus of London More

by WSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

It was the best car buying experience I’ve ever had! Purchasing this vehicle was actually a very enjoyable experience. I didn’t feel any pressure and the staff were very accommodating to my requests and More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren, Natalie, Kylie Ellis
February 27, 2018

Honest and valuable advice My husband and I spoke with Rick about ending our leasing options with another brand of vehicle in order to get a new one that would adapt to our need More

by Amy VDK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

A very pleasant and informative experience. Rick Watson was extremely welcoming and very informative. Rick afforded us the freedom to browse, while being attentive to our questions. We really fe More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

Exceptional Customer Service I have had the pleasure of dealing with Rick Watson from Lexus of London and could not be more pleased. He made us both feel valued and appreciated. More

by BrentBarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2018

Lexus revisited Having owned and leased Lexus vehicles in the past and totally enjoyed the experience, my wife and I recently visited Lexus of London to test drive a More

by B & M
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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