Back

Lexus of London

London, ON

4.9
4,175 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 4,175 reviews

August 31, 2018

Excellent Service I received excellent service from Sue Vincent. She was so helpful in answering all my questions and explaining all the features on my new vehicle. More

by Lexuslynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
August 31, 2018

come to buy the car Helen treats us as a real friends. she deserves trusts. She tried to give us lowest price and best service. I love her so much. More

by yiran1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen, Jack Ji
August 30, 2018

Thank you Sue Thank you so very much for your professional attention to detail to make sure the pick up of my amazing Lexus RX350 yesterday made sure I am well info More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Vincent, Natalie Marsh
August 30, 2018

Having great experience with them Lexus of London is such one of the most comfortable dealer that I’ve ever experienced. They were trained properly and I would like to deal with them i More

by FENG023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji, Henry Gao
August 30, 2018

First Luxury Vehicle I have been seeking out a new vehicle since I graduated post secondary, testing out a few different brands before my parents pushing me to test drive More

by Maria
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
August 30, 2018

Excellent services I had an appointment for my car’s oil change and Henry was helping me when I arrived. He was very professional and polite. The service was exceptional More

by YMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
August 30, 2018

great patience Jack Ji and Helen Pan were such a good team! i did not know which model i was looking for exactly, and they were extremly knowledgeble about the prod More

by stella123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji, Rui (Helen) Pan
August 28, 2018

always have good experience got my car two years ago and come over to have some questions to ask my dealer. Jack not only helped me with my questions but also give the solutions. More

by sarahbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
August 28, 2018

Excellent Really helpful staff,Helen was professional and friendly service provided along my visit to the dealership,large inventory with various kinds of Lexus More

by Cartman919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji, Rui (Helen) Pan
August 28, 2018

Jack Ji is a perfect sale that I met As a new about cars, It is such a honor to met Mr Ji and gain some advices about how to purchase my suitable car. He always Speak kindly and listening More

by Yuhan 233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen, Jack Ji
...
298
...