Lexus of London

Great customer service Henry and Romeo, service advisors, are our go to people each time our RX 350 is due for service. Friendly and welcoming with a great personality. Gr Henry and Romeo, service advisors, are our go to people each time our RX 350 is due for service. Friendly and welcoming with a great personality. Great team and excellent custom service! More

Just keeps getting better and better We have dealt at Lexus of London for several years now and find the quality of the dealership , it’s team members, and its products just keep improvin We have dealt at Lexus of London for several years now and find the quality of the dealership , it’s team members, and its products just keep improving. We look forward to every visit to this dealership whether it be for purchasing a new car, service or just a visit with the team. When you take delivery of a new vehicle at this dealership it is an organized pleasant experience where all team members are just as excited about your purchase as you are. More

Very friendly and knowledgeable. I very much enjoyed my experience at Lexus. The staff was very informative and friendly many great suggestions on upgrades. While deciding on a vehicl I very much enjoyed my experience at Lexus. The staff was very informative and friendly many great suggestions on upgrades. While deciding on a vehicle Lexus is definitely a top contender. More

My First Lexus!!!!! I have never owned a Lexus before and this will be my first!! The sales staff went above and beyond and I got to focus on the car instead if the sales I have never owned a Lexus before and this will be my first!! The sales staff went above and beyond and I got to focus on the car instead if the sales process. More

Rick is the man Made appointments all over the city to find a new car, went to bmw,acura and mercedes before going to Lexus-BIG MISTAKE!! Rick was the best by far! Made appointments all over the city to find a new car, went to bmw,acura and mercedes before going to Lexus-BIG MISTAKE!! Rick was the best by far! Was on time for my appointment, had the car ready to go and gave me an hour for my test drive. Which I understand is something you would expect from any dealership, but was not my experience on Londons automile. (mercedes told me I had 10 mins and it was on empty with the gas light on, with 4 days notice and a scheduled appointment) Rick made it very easy to ask questions and bring up any concerns that I had with getting to know the vehicle. He exceeded my expectations and I would recommend him to anyone looking for a car. More

Fantastic Service - Henry Gao Henry has been doing services for my car for more than a year now. He is always patient and professional, with great attention to details. The well-ro Henry has been doing services for my car for more than a year now. He is always patient and professional, with great attention to details. The well-rounded service experience makes me never want to leave for other dealership. SUPERB service adviser, and SUPERB dealership store! DEFINITELY HIGHLY RECOMMENDED! More

RCF Rims Install on GS350 Henry Gao, Adam Mann, and Andy Ziegler did an excellent job with facilitating this install of RCF Wheels on my GS350. The wheels are fantastic. They o Henry Gao, Adam Mann, and Andy Ziegler did an excellent job with facilitating this install of RCF Wheels on my GS350. The wheels are fantastic. They ordered custom spacers in order for the wheels to fit perfectly. More

Excellent service! Excellent service from start to finish. Sue was attentive and thorough in answering all of my questions and concerns throughout my entire experience, Excellent service from start to finish. Sue was attentive and thorough in answering all of my questions and concerns throughout my entire experience, going above and beyond for me. Natalie was very helpful in walking me through all the features and making me feel comfortable asking questions about my new vehicle. Very satisfied with the service and purchase. More

RX 350 July 2018 Excellent customer experience with both sales and service. Quick expediting of sale transaction and knowledgeable staff. Management is fair, honest an Excellent customer experience with both sales and service. Quick expediting of sale transaction and knowledgeable staff. Management is fair, honest and dependable. Sales staff and service staff are accommodating and customer focused. Overall dealership consistently delivers first - rate customer service. More

Third Lexus When you walk into a Lexus Dealership, you are there because you are seriously interested in exploring the purchase of a Lexus. Rob made that experie When you walk into a Lexus Dealership, you are there because you are seriously interested in exploring the purchase of a Lexus. Rob made that experience much more pleasant because of cordial manner, his knowledge of the product and his willingness to find out answers to questions that he was not total certain. When Rob took us through the orientation to the newly purchased product, he demonstrated a knowledge of the product and he also was able to ascertain the expertise of the clientele and he was not too basic but he did not skip an aspect of the orientation. Kudos to Rob and Lexus of London. More