Lexus of London

Thank you Sue Thank you so very much for your professional attention to detail to make sure the pick up of my amazing Lexus RX350 yesterday made sure I am well info Thank you so very much for your professional attention to detail to make sure the pick up of my amazing Lexus RX350 yesterday made sure I am well informed and happy. My trip home was very comfortable because of your attention to detail. More

always have good experience got my car two years ago and come over to have some questions to ask my dealer. Jack not only helped me with my questions but also give the solutions. got my car two years ago and come over to have some questions to ask my dealer. Jack not only helped me with my questions but also give the solutions. also happy with Jack More

Excellent Really helpful staff,Helen was professional and friendly service provided along my visit to the dealership,large inventory with various kinds of Lexus Really helpful staff,Helen was professional and friendly service provided along my visit to the dealership,large inventory with various kinds of Lexus’s,Totally worth the trip! More

Jack Ji is a perfect sale that I met As a new about cars, It is such a honor to met Mr Ji and gain some advices about how to purchase my suitable car. He always Speak kindly and listening As a new about cars, It is such a honor to met Mr Ji and gain some advices about how to purchase my suitable car. He always Speak kindly and listening with high patients. More

Great experience We had been interested in purchasing a luxury vehicle. We visited BMW, Mercedes, jaguar, and Lexus. Although we had never purchased a luxury vehicl We had been interested in purchasing a luxury vehicle. We visited BMW, Mercedes, jaguar, and Lexus. Although we had never purchased a luxury vehicle before we were made comfortable immediately. From the moment we arrived, the facilities were top notch and the service we received was great. Rob was very knowledgeable about all of the features of the vehicles he showed us. Above all, he wasn't pushy and made sure we had all of the info we needed to make our purchasing decision. He gave us a quote on the vehicle, we came back with a counter-offer which he excepted immediately. We now a proud owner of a 2018 RX350 and very pleased with the purchasing experience. We were given a total tutorial of the car in which we learned a lot. (cant remember the guy's name but he was very thorough and professional) Rob contacted us a week later to follow-up to see if we had any additional questions. If you are looking for a vehicle, I strongly recommend that you speak to Rob and recommend him to anyone who asks. More

Great experience with Lexus of London Very upfront, informative,attentive staff. Living 2hours from the dealership, I negotiated by phone with Rick,,,it was dealt with fairly and led to a Very upfront, informative,attentive staff. Living 2hours from the dealership, I negotiated by phone with Rick,,,it was dealt with fairly and led to a quick deal. More

Excellent service Everyone was extremely helpful, kind and attentive. We worked with Rick Watson and he was very attentive and made sure that everything went smoothly. Everyone was extremely helpful, kind and attentive. We worked with Rick Watson and he was very attentive and made sure that everything went smoothly. He was extremely knowledgeable and pleasant to deal with. We are extremely happy with how he handled every one of our needs. More

Great Experience Everything was taken care of. Very professional. The special added services was more than I expected. they ensured that I understood all the features Everything was taken care of. Very professional. The special added services was more than I expected. they ensured that I understood all the features in the car before I left. More

Friendly and knowledgeable My experiences at Lexus of London were very good. After visiting several other dealerships and speaking with their sales staff, I didn’t feel welcome My experiences at Lexus of London were very good. After visiting several other dealerships and speaking with their sales staff, I didn’t feel welcome so I kept looking. I found Lexus of London to be the most knowledgeable and friendly which led me to purchase my Lexus from them. Natalie was the first person I met and she was very helpful. Then Rick, Lauren and Kevin rounded out the time spent there. So glad I didn’t go elsewhere. More

Beyond Amazing We just received our 2018 RX350 yesterday and are still in happy shock. Our sales associate, Sue Vincent, was more than helpful. Her pure passion for We just received our 2018 RX350 yesterday and are still in happy shock. Our sales associate, Sue Vincent, was more than helpful. Her pure passion for cars in general and Lexus in particular shines through the moment you sit down with her. When we arrived to get our new suv, we were introduced to Kevin, who is the gentleman that walks you through every feature on our new vehicle. Yet again, we were beyond impressed with this young man's love and knowledge for Lexus. This is our first Lexus, but I can guarantee, that it will not be our last !! Susan and Wanda More