Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,584 reviews
Service Appointment as usual, the service group are very good. Professional, well spoken and seem to care. The car was booked in advance and the job was completed ahead o as usual, the service group are very good. Professional, well spoken and seem to care. The car was booked in advance and the job was completed ahead of the scheduled time given. More
Henry Gao is a really nice dealer. Gao is very patient and polite. And the service is efficient. I fell good for my experience. I will recommend Gao if my friend go to Lexus. Gao is very patient and polite. And the service is efficient. I fell good for my experience. I will recommend Gao if my friend go to Lexus. More
Amazing costumer Service and experience with Stephanie Stephanie give me very good Costumer Service and she is very nice kind and helpful. And chris is very helpful and nice person . I highly recommend to Stephanie give me very good Costumer Service and she is very nice kind and helpful. And chris is very helpful and nice person . I highly recommend to everyone to go this dealer ship if they want to buy any Lexus . More
#3 in the LS series for me and our 5 th Lexus as a family. Late at nigh too many commercials on TV so simultaneously, on my iPad looking at cars as usual. O, o, o, a pre-owned LS 460 L awd, premium luxury pack Late at nigh too many commercials on TV so simultaneously, on my iPad looking at cars as usual. O, o, o, a pre-owned LS 460 L awd, premium luxury package and at my trusted Lexus of London dealer. Wow, difficult to find. The US exchange has thwarted the market for Canadians. Well fist thing Monday its drive into London.(100km.) I phoned in ahead and ask only to speak with a female sale expert. Buying big machines man to man is way too much ego. Women do work more earnestly, I'd say, in car sales. Man, Sue Vincent is definitely a professional in sales and very educated with automobiles. As we were both clearly car enthusiasts the negotiations actually were mutually enjoyable. As my third LS, I'm a bit of a gear head and quite stimulated by the minutia of these magnificent machines. Exchanging info was fun. Sue utilizes the Lexus team to facilitate my enquiries promptly. So we kept the 92, LS 400, 20 years @475000km. Then euthanized. Keeping my LS 430 2001 and my new LS 460 L awd. Wonder who will live the longest me or my babies. Thanks go to you Sue Vincent and that great reputation at Lexus of London from whom we bought our fist ES300 in 1993. More
ES 350 Purchase The dealer was very friendly and courteous. They worked hard to make a deal that everyone was happy with. Their service and attention to detail is e The dealer was very friendly and courteous. They worked hard to make a deal that everyone was happy with. Their service and attention to detail is excellent. More
lexus of london I just get my new lexus rc 300, that's so cool,is very comfortable for driving,I love that.And the service is great. I just get my new lexus rc 300, that's so cool,is very comfortable for driving,I love that.And the service is great. More
Excellence The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary to keep my older vehicle running like new. You'd be hard pressed to find a more courteous, responsive group of people in any industry. Service Manager Adam McCallum, Service Advisors Romeo Nissan, Karen Campbell, Drew Paille and Parts experts Al Farmer and Andy Ziegler are true professionals, keep up the great work! More
Excellent experience Sales represent very great view for the vehicle, and also with the patient explanation for everything I need to know. Very helpful and happy journey a Sales represent very great view for the vehicle, and also with the patient explanation for everything I need to know. Very helpful and happy journey at Lexus of London. Excellent service experience. More
Good service This establishment has a vision and goal to providing service. That mission isn't to just make money and bring the customer back after the car is bou This establishment has a vision and goal to providing service. That mission isn't to just make money and bring the customer back after the car is bought. I bought my car from a different dealership and they treat me very well. I recently dealt with Henry who was very pleasant and professional. More
Every level of service area delivers exceeding expectations From the reception desk at the service area, sales, reception, coffee, guest services, we won't go anywhere else. We want to always drive a Lexus an From the reception desk at the service area, sales, reception, coffee, guest services, we won't go anywhere else. We want to always drive a Lexus and deal with Lexus of London. With service issues I was kept up to date, informed and educated on the process of this particular service. I'd like to particularly note the caring and professional service Drew Paillie provided. My friends and neighbours are astounded at how well I am treated. Drew personally delivered my vehicle to my home (a 2 hr drive) (on his day off). Who would do this, no one. Sue has found a white pearl gently used with excellent mileage. More