Lexus of London

Quick & Efficient Service Call Took car in for 6 month check-up... the projected time was to be 1-1/2 hours and I was supplied with a loaner for this period of time. Car was ready ( Took car in for 6 month check-up... the projected time was to be 1-1/2 hours and I was supplied with a loaner for this period of time. Car was ready (and cleaned) as scheduled. The bill was quite reasonable and all points were explained. Great service! More

Service, Etest, Safety check. I just had our winter tires removed and summers installed. The work was completed on time and was very satisfactory. Staff very efficient and friend I just had our winter tires removed and summers installed. The work was completed on time and was very satisfactory. Staff very efficient and friendly. My vehicle was dirty when I left it but was nice and clean when returned to m. More

The service department at Lexus of London The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is w The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is what good really looks like in looking after the customer needs and that too very professionally. More

Awesome experinence Sue helped me to purchase my new ride. Always reponsive and available. She gave me the best quotes. She keep me updated about the vehicle delivery and Sue helped me to purchase my new ride. Always reponsive and available. She gave me the best quotes. She keep me updated about the vehicle delivery and it is on schedule. More

Good service It is the second time we come to Sue. She is friendly and providing detailed explanations; documents were prepared in the delivery day. Overall, a ver It is the second time we come to Sue. She is friendly and providing detailed explanations; documents were prepared in the delivery day. Overall, a very good experience. More

Great experience for buying from Toronto I had the pleasure of purchasing a used Hyundai from Sue. She was polite and courteous over the phone and had a professional LinkedIN profile for me I had the pleasure of purchasing a used Hyundai from Sue. She was polite and courteous over the phone and had a professional LinkedIN profile for me to validate :) She arranged all the paperwork before I even drove there and the transaction couldn’t have been easier. I was in and out of the dealership within 30 minutes. Thanks Sue! And another shout out to Kylie for helping me complete all the financing :) Finally...as the dealership is about 2.5 hours from my home, I won’t be going here for service, but had they been closer, that will definitely be a yes to visiting them for service! More

Great dealership to deal with They really take care of you here and the salesman was very informative and went over things in detail. Took the time to answer all of my questions. They really take care of you here and the salesman was very informative and went over things in detail. Took the time to answer all of my questions. More

Great customer service Rick went beyond our expectations by providing excellent customer service. He made us feel comfortable in our decision making process and we felt abso Rick went beyond our expectations by providing excellent customer service. He made us feel comfortable in our decision making process and we felt absolutely no pressure. He provided recommendations and specifications at ease with all our questions and concerns. He seems to know off hand a lot about the different products and services. More

Excellent experience. Over the last 4 years we have had nothing but 5 star experiences with everyone at Lexus of London. Sue Vincent was no exception. She was very knowled Over the last 4 years we have had nothing but 5 star experiences with everyone at Lexus of London. Sue Vincent was no exception. She was very knowledgeable, helpful, friendly and patient. Thanks for helping us chose our new RX350 and for making it a pleasant experience. Thanks to everyone at Lexus of London. Al and Judy More

Awesome place with awesome people!! I recently moved to Canada and I was looking for the right car for. I visited most of London dealers from BMW, Mercedes to Range Rover, Honda and Toyo I recently moved to Canada and I was looking for the right car for. I visited most of London dealers from BMW, Mercedes to Range Rover, Honda and Toyota. Understanding your customer need and combining that with great personality and marketing skills is what everybody needs especially when buying a car and Rick Watson had all of that. Based on my friend's advice - which I'm glad I listened to it - I met Mr. Rick Watson at Lexus. He is one of the most welcoming people I have ever met. Mr. Watson understood what I wanted, and helped me pick the car that was just right for me based on my needs. Best of all he helped me close the deal with a great price. Only Lexus knew exactly what I wanted. I was very pleased to do business with Mr. Watson. I'm recommending anyone who wants to get a car to go see Mr. Watson first. More