Lexus of London

I picked up my new toy Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition i Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition in 4 years that has left me very pleased that I made this choice . This purchase was a stinger for the team to meet , however it was , done quickly and with great professionalism. I have known Sue for 4+ years and she has not changed much ,. Sue is a comfortable person to be around, and to talk to .She was always very accommodating to get the answers to my odd questions. Sue is a no stress and no pressure lady, we have all had that baddd purchase experience with the nightmare team. This wont happen with Sue and the rest of the crew. Thank you for a good experience . One last and very important item.The delivery ... We all know the excitement and the fun taking the keys. Nathan was a great guy that took me thru the vehicle and made me feel comfortable asking the same question . It was the best delivery experience I have had in my years of buying vehicles. Nathan has set the bar and I commend management for the choice of who does the delivery . He does the dealership proud. Don More

Another Great Lexus experience! Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we f Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we feel qualified to certainly recommend the product & Lexus of London to all vehicle purchasers & owners. From the RX30 to CT200-H and our new UX250-H , they all have been a reliable pleasure to own & drive! More

Service Dept has always treated me well and gone above and beyond. I would buy another lexus vexhile in a heartbeat. Thank you always for being so kind. has always treated me well and gone above and beyond. I would buy another lexus vexhile in a heartbeat. Thank you always for being so kind. More

Excellent experience! How do I begin. From the moment I stepped into the dealership up till the point I was driving off in my new car, the experience was amazing. The frien How do I begin. From the moment I stepped into the dealership up till the point I was driving off in my new car, the experience was amazing. The friendly staff coupled with the white glove treatment made my experience unforgettable. The attention to detail upon delivery was top notch. There is a cooperative team feel when in the dealership which really added to my experience. To top it all off, my Sales Advisor Sue Vincent was so friendly, knowledgeable and overly accommodating, and wouldn’t rest until she was sure I was completely happy with my investment. Lauren Rossini made the financing stress free and pleasant and Jordan topped off the delivery with a friendly demo. I can’t wait for my first service appointment so I can see the team again. Thanks Sue and team Lexus of London, I’m converted to a Lexus lifer! More

Amazing Experience From the time I walked into the dealership, I was met with an awesome Sale Representative, Larry Liang. I had made up my mind that I was going to buy From the time I walked into the dealership, I was met with an awesome Sale Representative, Larry Liang. I had made up my mind that I was going to buy a Honda CR-V but still knew in my heart that I was settling for a car I was not 100% into. Honda had offered me an extremely good deal but as soon as I laid eyes on the 2019 RAV4 I knew that was my style and that was the car that I wanted. What can I say, Larry went over and beyond to make sure that I had a good deal because he did not want to lose me as a customer. He was patient, polite, knowledgeable and never hesitated to go back and forth to negotiate with his Manager. He was extremely good to the point that even if I did not like the car I was going to buy it because of the amount of effort that Larry put into the deal. The experience was great to say the least, I'm a happy customer. More

Great experienced This is great experience, and I will recommend Allen to my friends. And I already did it. I can see he is enjoying work at Lexus, and I got a lot help This is great experience, and I will recommend Allen to my friends. And I already did it. I can see he is enjoying work at Lexus, and I got a lot help from him. More

Excellent Sales Service After an unfortunate car accident which totalled my vehicle, I found myself unexpectedly in the market for a new car. As my heart had been set on a Le After an unfortunate car accident which totalled my vehicle, I found myself unexpectedly in the market for a new car. As my heart had been set on a Lexus RX350 due to its excellent reputation, I contacted several Lexus dealers in southern Ontario. I had the great fortune of one of those being Mr. Rick Watson of Lexus of London. Rick treated me with respect and never, ever pressured me in any way shape or form. I found his approach and his understanding of my unique set of circumstances exceedingly positive. He provided me with all the information I required and worked with me to identify options for the purchase. Ultimately an unexpected opportunity arose out of Province and I did not complete my purchase with Rick. Nevertheless, he was gracious and genuinely happy that I obtained what I wanted. Rick Watson is a consummate professional and if you don't enjoy the "hard sell", then Rick is the sales rep you want to work with. More

very good! nice guy, very good experience. I enjoy this experience at Lexus! I would recommend this dealer, thank you very much! I love my new car. nice guy, very good experience. I enjoy this experience at Lexus! I would recommend this dealer, thank you very much! I love my new car. More

Best experience ever! Our experience with Lexus of London far surpassed our expectations. The knowledgeable and experienced staff answered all our questions and made our c Our experience with Lexus of London far surpassed our expectations. The knowledgeable and experienced staff answered all our questions and made our car buying experience enjoyable. I highly recommend this dealership, you will not be disappointed! More

Brilliant service! Absolutely everyone at Lexus of London understands what a great customer experience entails, and to a person they deliver in spades! Thank you Tom, La Absolutely everyone at Lexus of London understands what a great customer experience entails, and to a person they deliver in spades! Thank you Tom, Lauren and Jordan! Tony M. More