Lexus of London

I was pleasantly surprised at the Lexus dealership when shopping for a used vehicle for the first time. Their used vehicle stock was very competitively priced. It is obvious in all their staff that custome shopping for a used vehicle for the first time. Their used vehicle stock was very competitively priced. It is obvious in all their staff that customer satisfaction is most important to them. I had an exceptional experience there! The salesman I worked with was Rick Watson who was very patient answering all my many questions. I was impressed with his extensive knowledge on the used vehicle brands they had in stock, and how competitively priced they were. The sales department works as a team for the customer. Rick was even willing to come in on his day off and stay after closing hours if I needed the accommodation. When I was on the Lexus website very early in the morning and had some questions, he even came on line to answer. I felt I could trust him and the service department and it alleviated my anxiety about buying a used car. Lexus is a company of integrity and excellent customer service! More

Very nice and patient sales agent, exceptional service, really nice and quite car, tell all the details about the car. Thanks a lot for the great service. really nice and quite car, tell all the details about the car. Thanks a lot for the great service. More

Great service and very friendly staff, already bought 2 cars from Larry! The visit is very pleasant and would recommend Larry to family and friends. cars from Larry! The visit is very pleasant and would recommend Larry to family and friends. More

Lexus has always made incredible products which go a long way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even dur way toward achieving their stated objective “the pursuit of perfection” Every aspect of the sales and service experience has been fantastic even during covid times More

Good service. Very patient. Full of knowledge on different type of vehicles and any specifications. Good manner and helpful advises. Comfortable experience and service while explaining the issues. different type of vehicles and any specifications. Good manner and helpful advises. Comfortable experience and service while explaining the issues. More

Allen is a great sales man. He was very patient explaining details about functionalities, suggested me exactly the model I need for me family and got me a great deal. I'll recommand him to all of y explaining details about functionalities, suggested me exactly the model I need for me family and got me a great deal. I'll recommand him to all of you. More

I love the great service from Larry. He planed everything ahead and explained every detail about the car and lease with patience. The general shopping process was rather smooth. ahead and explained every detail about the car and lease with patience. The general shopping process was rather smooth. More

I was early for my appointment but staff took my vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle washed and cleaned inside. Excellent service completed in a timely manner. More

I bought a used Toyota Highlander from this dealership. It was a little awkward because I live 2 hour drive away. Kevin Gitten helped me purchase the Highlander.he made the transaction fluid and seamless. It was a little awkward because I live 2 hour drive away. Kevin Gitten helped me purchase the Highlander.he made the transaction fluid and seamless. Everyone there was very helpful and professional. Thank you Kevin, I love the Highlander it is the perfect machine for me, runs and looks like new. , ,,,....Sincerely Jerry More

I first dealt with Sue in 2013 when I purchased my used 2012 RX350. I was Sue’s first customer then and was very pleased to learn she was still working for Lexus of London last month when I decided to buy 2012 RX350. I was Sue’s first customer then and was very pleased to learn she was still working for Lexus of London last month when I decided to buy a new vehicle. Sue was very accommodating, thorough and professional while also assuring me she was interested in giving me the best deal possible. I purchased my new RX350 that very afyernoon from Sue and I have been enjoying my vehicle very much ever since. I woul recommend Sue to anyone i terested in a new vehicle. More