Lexus of London

We were welcomed on the first visit (Autumn 2017) to Lexus of London by Rick Watson. He was professional, knowledgeable and friendly, making us feel comfortable and at ease to explore all the features Lexus of London by Rick Watson. He was professional, knowledgeable and friendly, making us feel comfortable and at ease to explore all the features of the latest RX 350. (We owned an older Lexus RX 350 that we bought used from Campbell Toyota in Chatham and we loved it.) Rick impressed us so much with his presentation that we traded in. Our service visits to Lexus have always been a pleasant experience and now with the helpful assistance of Rick Watson again we are driving a brand new 2021 Lexus RX350! More

My first Lexus and I am very pleased with the experience and the SUV. Rick Watson and Thomas Geeves explained the options and available extras without the strong arm sales pitch which I appreciated. I also and the SUV. Rick Watson and Thomas Geeves explained the options and available extras without the strong arm sales pitch which I appreciated. I also felt that I was given a fair price for my trade-in. Everyone was polite and professional. More

Amazing dealership! Very Knowledgeable and friendly. It was a very smooth process. We are extremely happy with the service and the interest rate we received for our Lexus NX. After looking all over Ontari was a very smooth process. We are extremely happy with the service and the interest rate we received for our Lexus NX. After looking all over Ontario for a great deal, we got the best deal at Lexus of London! Thanks Sue and Jordan. More

I have been impressed with this dealership during my many years of association with the sales, service, and finance areas. The staff has always been most pleasant to deal with and are outstanding people. The years of association with the sales, service, and finance areas. The staff has always been most pleasant to deal with and are outstanding people. The recent Sales experience with Kevin continued to be a smooth and pleasant experience. His knowledge and ability to provide information were most appreciated. His willingness to explain and help us understand the various issues involved certainly made for an overall enjoyable experience. Lauren made the financing aspect an easy one as she clearly explained the various aspects involved in a most pleasant manner I have no hesitation to recommend this dealership and Kevin to any prospective new or used car buyer. More

Kevin Gittens is an exemplary representative for Lexus of London. He is most personable, knowledgeable, kind, and and very helpful. Mr. Geeves was friendly, efficient, knowledgeable, and most accommodating London. He is most personable, knowledgeable, kind, and and very helpful. Mr. Geeves was friendly, efficient, knowledgeable, and most accommodating with our financial paperwork, delivery/pick-up time. Jordan was quite thorough and knowledgeable at delivery time, but, we shall need to visit him for more help, as this vehicle is so complicated. More

This was our first time visiting the dealership and buying a Lexus. Sue Vincent was knowledgeable, personable, helpful and didn't pressure us. Jordan Fera did a super job explaining our car's feature buying a Lexus. Sue Vincent was knowledgeable, personable, helpful and didn't pressure us. Jordan Fera did a super job explaining our car's features, and encouraged us to contact him if we still had questions. More

Always courteous and helpful. A pleasure to deal with. I have dealt with Rick twice now and on both occasions he was clear about what was possible given what I was looking for and we were able to come to a have dealt with Rick twice now and on both occasions he was clear about what was possible given what I was looking for and we were able to come to a satisfactory outcome. More

Always friendly great service,Karen Campbell always handles any problems in service. The young gentlemen who has a great smile directs your car into service spot. handles any problems in service. The young gentlemen who has a great smile directs your car into service spot. More

We were lucky to meet Larry Liang and his manager Jack Ji for our new car, it is a great experience to work with, always friendly and supportive, highly recommend! for our new car, it is a great experience to work with, always friendly and supportive, highly recommend! More

I have had only positive experiences at Lexus of London over the years. All members of the service staff genuinely care about their customers and provide clear and detailed information about repairs. over the years. All members of the service staff genuinely care about their customers and provide clear and detailed information about repairs. More